64 Kilmore Street, 8013 Christchurch, New Zealand
#65 of 149 hotels in Christchurch
Guests' ChoiceBased on 2928 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.7
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Joanne
New ZealandNothing
Great location
Stayed in April 2024
Reviewed: 16 May 2024
Mike
New Zealandliked everything
Services, warm room (good heating)
Stayed in May 2024
Reviewed: 16 May 2024
Clinton
New ZealandN/A
Clean, comfortable good value for money
Stayed in April 2024
Reviewed: 14 May 2024
Ryan
United StatesCentrally located. The staff was very friendly and check in was very easy.
Stayed in April 2024
Reviewed: 14 May 2024
Vanessamj
AustraliaThe room was lovely, we just stayed for 1 night, the bed was very comfortable. We had a small problem with parking but that was fixed straight away. Staff was very friendly and helpful. I would recommend this place to anyone.
Stayed in April 2024
Reviewed: 10 May 2024
Caroline
MalaysiaNothing
It was very well located. The room was very comfortable and well heated. Very clean as it was cleaned daily. The kitchenette was well equipped. It was so near the park and the shops and restaurants.
Stayed in May 2024
Reviewed: 7 May 2024
Elaine
SingaporeBedroom slippers and a shower cap would have been good.
The location was not too bad. It was within walking distance of the city area. Fairly convenient. The room was clean and had decent facilities.
Stayed in April 2024
Reviewed: 5 May 2024
Patricia
IrelandOnly storage in the room was hanging wardrobe space. No room safe Small room with only one chair
Very good location,walking distance to city centre. Bus stop just up the street direct to airport for 4 NZ dollars( approx 30 min journey). Some eateries nearby. Supermarket around the corner. Free water downstairs Very little outside noise despite being on a busy road.
Stayed in May 2024
Reviewed: 5 May 2024
Alex
AustraliaIt would have been nice if there had been gym facilities as part of the hotel.
Location was close enough to the CBD to walk to most places. Scooters near by meant it was easy to get around.
Stayed in May 2024
Reviewed: 4 May 2024
Nicolas
AustraliaSpacious and clean room with great equipment and amenities. The onsite cafe is useful and offers a great breakfast in the morning.
Stayed in April 2024
Reviewed: 3 May 2024
Wright
New ZealandThe location was a 10min walk to the city. It is easier to walk than drive with all the one way streets.9
Stayed in April 2024
Reviewed: 3 May 2024
Angela
New ZealandThe breakfast wasn't great (not a lot of selection, average coffee, very basic for the price) but having access to the cafe was good so instead of paying for the buffet breakfast the next morning, I was able to buy a coffee and a muffin which was much better. There are cafes and restaurants close by for more food options.
A lovely clean, modern hotel in an excellent, quiet, and safe location. Very close to the inner city. I loved how easy it was to walk to shops and the Riverside Market is less than 10 minutes by foot (an amazing place to buy food). The staff were friendly, and I appreciated being able to leave my suitcase there for the day once I had checked out.
Stayed in May 2024
Reviewed: 3 May 2024
Wt
SingaporeBreakfast can skip.
Very clean room and toilet, comfortable bed, washer and dryer are provided. Good value for money.
Stayed in April 2024
Reviewed: 2 May 2024
Frank
AustraliaHaving to leave and go home.
We were happily surprised when our room was made up while we were out during the day, as it was a self contained apartment I never expected this, there was also a washing machine and dryer available in the room. We would definately return or recommend this property to others.
Stayed in April 2024
Reviewed: 1 May 2024
Tom
AustraliaStaff were not the friendliest at reception
Clean, tidy room with big bed
Stayed in May 2024
Reviewed: 1 May 2024
Katie
New ZealandReception staff aren’t always that friendly
Smart tv - has lots of options. Bed was comfy and room was clean
Stayed in April 2024
Reviewed: 30 April 2024
Karen
AustraliaGreat location, good value for money, clean and very well presented. This was our second stay. Good cafe on the ground floor.
Stayed in April 2024
Reviewed: 30 April 2024
Vanessa
United Arab EmiratesNothing
Everything
Stayed in April 2024
Reviewed: 29 April 2024
K
New Zealanda bit bigger rooms wheel chairs for the disable
awesome breakfast good location excellent service, warm and pleasant stay. Will stay again at Hotel. Highly recommend close to city center good choices of food and restaurants near by
Stayed in April 2024
Reviewed: 29 April 2024
Laura
New ZealandOff street parking was not under cover
Excellent location, clean and modern, no traffic or night time noise, friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Scott
United StatesNothing!
The room was large, clean, and had a washing machine. The bed was large and very comfortable. The room was well serviced each day. The location of the hotel was ideal; close to the main attractions of the city.
Stayed in March 2024
Reviewed: 28 April 2024
Stan
New ZealandNo storage drawers in the room
nn
Stayed in April 2024
Reviewed: 28 April 2024
Kang
SingaporeNice location. Walking distance to the POI. Short driving distance to the supermarkets.
Stayed in April 2024
Reviewed: 28 April 2024
David
SingaporeNil
Spacious room. Close proximity to city centre and to places we wanted to go.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content