64 Kilmore Street, 8013 Christchurch, New Zealand
#66 of 152 hotels in Christchurch
Guests' ChoiceBased on 2982 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.7
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Branson
AustraliaThere was a slight problem with a leaky shower.
It was a welcoming warm environment. The room was comfortable and well appointed. I particularly appreciated being able to do our washing after travelling for some time.
Stayed in April 2024
Reviewed: 12 April 2024
Joanna
New ZealandPaid parking
Proximity to the conference centre
Stayed in April 2024
Reviewed: 12 April 2024
Jim
New ZealandAll good
Very clean , great location… easy park
Stayed in April 2024
Reviewed: 12 April 2024
Caitlyn
New ZealandGreat location
Stayed in March 2024
Reviewed: 11 April 2024
Stacey
New ZealandOnly having minimal kitchen utensils, one teaspoon and not cutlery
Comfortable room, issue with alarm going off in hallway during the night but it was sorted really quickly and they moved us straight away.
Stayed in April 2024
Reviewed: 11 April 2024
Michelle
New ZealandOnly thing that was noticeable when someone else on the floor slammed their door, the whole apartment shook.
Stayed in April 2024
Reviewed: 11 April 2024
Mrluxetraveller
GermanyParking expensive - best to park on the street for free further up the road.
Great Location jus a short walk into town. Modern and Comfortable. Staff were helpful and accomodating. Room was clean and beds were comfortable.
Stayed in March 2024
Reviewed: 10 April 2024
Lynda
AustraliaGreat position in Christchurch
Stayed in April 2024
Reviewed: 10 April 2024
Maria
GermanyGreat location and very clean! Comfortable bed
Stayed in April 2024
Reviewed: 8 April 2024
Brian
United KingdomNothing. All was great.
The Two Bed suite/appartment was very well equipped and even included a washing machine and tumble dryer ! A first for any similar accommodation we have stayed in the past !
Stayed in March 2024
Reviewed: 8 April 2024
Peter
AustraliaNA
NA
Stayed in April 2024
Reviewed: 8 April 2024
Patricia
United KingdomBeautiful apartment with every possible facility .
Stayed in February 2024
Reviewed: 8 April 2024
Kirsty
New ZealandClose to town hall and casino - excellent for a wee staycation! Nice and clean, tidy and comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Russell
New ZealandNot enough menu options at restaurant
Room and service was good
Stayed in April 2024
Reviewed: 6 April 2024
Benedict
United StatesCheck-in staff was very efficient. Coffee shop is exactly what I needed. Room was very clean and quiet. Location was great. Having a parking lot next to the hotel was very convenient. Most importantly, I left my wallet at the coffee shop and the staff gave my wallet to the check-in counter agents and they kept my wallet secure in a locked place.
Stayed in March 2024
Reviewed: 6 April 2024
James
New ZealandGood facilities and location, very clean, good value breakfast included
Stayed in April 2024
Reviewed: 6 April 2024
Blyth
AustraliaNothing
Great location, quiet, good value breakfast, comfortable bed
Stayed in April 2024
Reviewed: 5 April 2024
Veerraju
United KingdomThe dining area is bit small and the options are bit limited
Clean , safe and great location
Stayed in March 2024
Reviewed: 3 April 2024
Grace
New ZealandEverything
Stayed in April 2024
Reviewed: 3 April 2024
Felipe
AustraliaNew building, clean, comfortable and honest prices.
Stayed in April 2024
Reviewed: 3 April 2024
Paul
New Zealandclose to casino
Stayed in January 2024
Reviewed: 2 April 2024
Lynn
United StatesLocation was a little walk to city center. Restaurants were also a little walk to get too.
Room was clean and comfortable. Great to have a washer/dryer in the room. They provided all the things needed in kitchen.
Stayed in March 2024
Reviewed: 1 April 2024
Joost
NetherlandsNot a lot of parking available
Modern, new, very clean
Stayed in April 2024
Reviewed: 1 April 2024
Philip
United StatesThere's nothing the hotel can do about this, but the location felt a bit far from the rest of the things that a tourist would be looking for in the city. It's completely walkable, but there's not so much around the hotel itself either that would make it more accessible and convenient.
The hotel works fine - with good sized room, comfortable accommodations, and friendly staff. My room had a kitchenette that could be helpful and useful.
Stayed in March 2024
Reviewed: 1 April 2024
Joel
New Zealandtoo expensive for the room and they dont have microwave or even utensils like fork and spoon
the location is good
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content