Skip to main content
  1. Hotel reviews homepage
  2. Oman hotel reviews
  3. Muscat Governorate hotel reviews
  4. Muscat hotel reviews
  5. Reviews of Crowne Plaza Muscat, an IHG Hotel

Reviews of Crowne Plaza Muscat, an IHG Hotel 4 stars

PO Box 1455, 113 Muscat, Oman

#15 of 98 hotels in Muscat

Guests' Choice

Review score

Based on 1357 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 2 May 2024

    10
    Loved it
    • Leisure trip
    • Solo traveller
    • Standard Room - King Bed
    • Stayed 5 nights

    The beach and the pool were amazing, but the staff was so nice and welcoming, they made my stay even better. The room is great, big and comfy and breakfast was very good !

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Overall a great short stay
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    The "Fast Service" button on the phone is a waste of time. Several times no one answered ! When I did get an answer the responses to my requests were very negative and frankly not interested in helping me out. I inquired about the location of the ballroom and I was queried about which ball I was attending - they only have one ballroom but the guy on the end of the phone did not seem to know this, nor did he know where the ballroom was located ! Wrong person to have on this service. When I asked if he worked at the hotel, he got VERY defensive and bordering on aggressive. Guy needs some training on customer service, or fired.

    Great location on cliff-top with views along the beach to the West. Excellent pool. Friday brunch exceptional. Room very clean and decor first class condition. Bed very comfortable . All in all a good stay - the Ball I attended was excellent, serving good wine, and the waiters were attentive without being intrusive. Knew their jobs and executed well.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great spot for 3 day stopover
    • Leisure trip
    • Couple
    • Standard Room - King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Not very walkable if you like that kind of thing

    The Hotel has a lovely outlook from all the restaurants, the views were magnificent Food was excellent albeit expensive ( but that’s Oman). Room was very comfortable Pool area very nice

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 9 nights
    • Submitted via mobile

    The pool, sauna, tennis yard, beach, and most importantly the breakfast was incredible! Loved it!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Nice stay, great views and facilities
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights

    all OK

    Very friendly staff, the pool and the views are exceptional. I really liked the gym, fully equipped with sauna and a steam room.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great place to relax. Room was clean and the pillows mattress and sheets were of the best quality
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    That they didn't have a pork section at breakfast

    Bed comfort , location, and staff were perfect.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Pool, View, clean, great service

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    Dinner is suuper expensive.

    Very good hotel, personnel, beaxh and swimming pool. Breakfasts are amazing. Great for stay with kids Many taxies and groceries ans cafeterias nearby. 5 min ride.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Stunning views and friendly staff!
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of birds trying to steel your breakfast if you eat outside

    Amazing views, great breakfast, clean and quiet rooms. Staff was extremely friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights

    Pool, view and food was amazing.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed
    • Stayed 1 night

    Nice hotel with all the facilities kids need to enjoy themselves (pool, private beach). The staff is friendly, the room are clean and comfortable, the hotel simple and nice. Nice stay

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • 1 King Bed Sea View Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Outdated furniture

    Staff, location, fast service and view

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Beautiful and relaxing
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed Courtyard Access
    • Stayed 3 nights
    • Submitted via mobile

    Our Family room with courtyard access - it’s a perfect solution for families with kids. Staff is very cheerful and helpful. Resort has two pools and a beach situated in a cozy bay.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Excellent 😍
    • Leisure trip
    • Family with young children
    • Standard Room - King Bed
    • Stayed 7 nights
    • Submitted via mobile

    The sunset view from hotel is insane. Wi-Fi range and quality was excellent. The authorities were very helpful for late check out on our departure day.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 King Bed Sea View Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Staff, location, late check out option

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Super
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    We love this hotel. We have stayed here before. We have great memories. Amazing beach This time it was very busy cause of Eid yet we had a great stay

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great and functional hotel, at excellent location, with beautiful beach area
    • Leisure trip
    • Group
    • King Room with Sea View
    • Stayed 4 nights

    One reception staff was not very informative when I first asked about the option of late checkout and I ended up having the same discussion four times, twice with this person and another two times with two other persons. But it all worked out in the end. The day trips the hotel offers through the partner agency are very nice, but overpriced.

    This is a great hotel, at an excellent location. The rooms are clean and functional, great pool area with a good bar service. Breakfast was delicious with lots of types of food. The hotel has a beautiful bay which serves as the beach area, where you can leisurely swim in the sea. Staff were friendly and allowed late checkout without extra cost (as my flight was late in the evening). The hotel also offers day trips to various Omani tourist attractions (through a partner agency).

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed Courtyard Access
    • Stayed 3 nights

    one major issue i had with them was the check-in process, although we arrived late afternoon around 5 PM which is 2 hours after our check in time , but the room was not ready and we had to wait about 45 minutes to get the keys which is quite annoying after travel

    Everything were great , really super value for the money , outstanding service. Food is great and very well priced , definitely we are visiting again

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Breakfast and dinner buffet top level service on restaurants and pool very well organized!
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed Courtyard Access
    • Stayed 3 nights
    • Submitted via mobile

    I was on the 0 floor, the doors access to thee corridors looks like back of the house, can bee improved, check the martini expressions from the lounge, not the best, however is just an suggestion.

    Clean, well organised, manny activities for kids, excellent food, very good service.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • Standard Room - King Bed
    • Stayed 3 nights
    • Submitted via mobile

    We have been upgraded to the suite room which made our stay fantastic. Facilities are nice: pool with the salty water, tennis, football, badminton and many more for kids to enjoy. Breakfast also has many options.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Excellent hotel to stay in beautiful surroundings! Highly recommended.
    • Leisure trip
    • Family with young children
    • 1 King Junior Suite Additional Living Area
    • Stayed 4 nights

    n/a

    The location of the hotel was superb if you prefer to stay in a quiet place, but not far from the touristic attraction. The service was excellent. The food was good too. The views from the balconies and dining areas was awesome!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Amazing!
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 12 nights

    The hotel was very comfortable and the view of the rooms was just amazing. The breakfast by the poolside and the sea view made it an exceptional hotel.

    Stayed in January 2024

  • Reviewed: 11 April 2024

    8.0
    One of the best locations in Muscat. Can't beat sunset at this location
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights

    Great location. Fantastic view and good choice in restaurants. Love the sunset drinks

    Stayed in February 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room - King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Their service is super! I had a problem with the tv they changed the whole device, and I had an injury not serious, but they sent me a nurse. SUPER

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: