Souq Ruwi Street, 254 Muscat, Oman
#89 of 166 hotels in Muscat
Guests' ChoiceBased on 1517 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.0
Facilities
8.0
Staff
8.3
Value for money
8.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Anne
GermanyGreat location, just a short walk from Ruwi bus station, very friendly staff, rooftop pool, very clean and comfortable
Stayed in May 2024
Reviewed: 7 May 2024
Gidraph
QatarIncrease breakfast options
Nice place and convenient
Stayed in May 2024
Reviewed: 4 May 2024
Ahmad
JordanThe Location
The staff
Stayed in May 2024
Reviewed: 1 May 2024
Hussam
SudanLocation
Clean , housekeeping
Stayed in April 2024
Reviewed: 25 April 2024
Tariq
United Arab EmiratesThe property was good located Neet and clean
Stayed in April 2024
Reviewed: 24 April 2024
Simon
QatarGood location for work
Stayed in February 2024
Reviewed: 20 April 2024
Amin
OmanThe beds are a little small in the size.
Good staff. Good parking and breakfast. Interesting that they put 2 bottles of water for each person in the room. Not a big thing, but make a good feeling that the hotel cares about guests.
Stayed in April 2024
Reviewed: 19 April 2024
Mamztomz
OmanVery small room and toilet.
Good location. Neat rooms.
Stayed in April 2024
Reviewed: 15 April 2024
Himanga
United Arab EmiratesNothing at all.
Your Breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Sudheendra
IndiaStay,pool,breakfast spread
Stayed in April 2024
Reviewed: 14 April 2024
Jonathan
GermanyClean and comfortable room. Great breakfast
Stayed in February 2024
Reviewed: 14 April 2024
Naim
United Arab EmiratesThe swimming pool was small.
Stayed in April 2024
Reviewed: 11 April 2024
Gerald
United Arab EmiratesThe room refrigerator was not good at all. Had taken 2 rooms with some of my relatives and both the rooms had poor refrigerators.
The service provided was very good. Staff were friendly and very helpful. Room service was good and so was the Restaurant. Worth the money spent.
Stayed in April 2024
Reviewed: 25 March 2024
Alex
RomaniaIt can be a bit loud at night and in the morning unfortunately. The food at the hotel restaurant was really bad in my opinion. While the room itself was very clean, it definitely felt like it needed renovation. Lastly, I wish they provided more toiletries.
Excellent staff, they really make you feel welcomed and cared for. The room was very clean overall and bottled water provided, all of which are nice touches. The blackout curtains are perfect if you want your room completely pitch black.
Stayed in March 2024
Reviewed: 17 March 2024
Krisztina
FinlandAsked for silent room, it had no openable window, no natural light in the room.
Clean hotel with big room. Excellent breakfast with a huge selection of indian food. Located in Ruwi center, bus station 500m away. Good view from the top. Nice and polite stuff.
Stayed in February 2024
Reviewed: 13 March 2024
Thomas
GermanyNo
Location
Stayed in March 2024
Reviewed: 11 March 2024
Thomas
GermanyLocation
Stayed in March 2024
Reviewed: 6 March 2024
Ghraizi
LebanonQuiet expensive
Location
Stayed in February 2024
Reviewed: 24 February 2024
Adnan
IndiaI could say it’s location, property is situated quite interior of the city
Staff is quite professional and workout the things as per situation
Stayed in February 2024
Reviewed: 22 February 2024
Irfan
United KingdomView from the room, The light in the room was bit dull
Nice location, Staff was very friendly and helpful. Breakfast was good with decent choices
Stayed in February 2024
Reviewed: 19 February 2024
Andreas
GermanyIt was hard to find out how the hot water in the shower worked. It might be good to put up a sign with explanation.
Lovely rooftop swimming pool, good beds.
Stayed in February 2024
Reviewed: 18 February 2024
Anonymous08
OmanThe receptionist was unwelcoming when we checked in, but other staff were helpful, especially when they asked to bring the car to the front. Finding the correct street to the location of the hotel was tricky, especially with the one-way street.
The size of the room and its facilities were good. Good value for money.
Stayed in February 2024
Reviewed: 18 February 2024
Abu
United KingdomNothing
Location Parking
Stayed in February 2024
Reviewed: 18 February 2024
Ka
Hong KongSome noise during midnight
Nice staff and clean room. Good location if you need to take the bus.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content