Resciption staff Salina and Islam were very helpful

Stayed in April 2024

Nothing "boutique" about this hotel as the name suggests. Though adult only, seems to be aimed at 60+ people. It is an ageing property with a tired appearance and decor. The gym was basic with hardly any equipment. The Spa is a joke with just two massage rooms attached to the gym. They do have a bigger one at their sister facility- Fanar. But even that was crammed, noisy and not relaxing.

I would have rated the facility worse had it not been for the staff. They are one of the most helpful and hard working bunch I have seen on any of my trips. Their excellent service mad e the stay good. The restaurant was good

Stayed in April 2024

Breakfast could be enhanced. Some electric fans to be provided at the outdoor restaurant area would nice. There are an ATM at the near hotel; it would be better if the hotel has an ATM machine. nice bar with some extra snacks/food to be on the beach side.

From the moment I stepped into the hotel, the warmth of the reception was unmistakable. The staff at the front desk (Mohamed) were not just professional, but exceptionally helpful and attentive to every need he is very welcoming. All staff of the reception especially (Mohamed and Walla) providing local recommendations, they were always on point with a smile and very helpful. “Mr. Noor” the team leader was very nice and welcoming and show me around and was very helpful and has a good hospitality talent. Throughout my stay, the bell staff were consistently helpful especially (Milad) he is amazing person and extremely care to assist all the time. Whether it was providing directions to local attractions or offering insider tips on the best places to dine, they (all) were always available and eager to help. The room itself was very comfort. The bed was plush and inviting, ensuring a restful night’s sleep, while the cleanliness of the space was perfect. Every amenity was thoughtfully provided, from the luxurious bath products to the high-speed Wi-Fi connection. What truly made my stay exceptional was the staff’s attention to detail. Each member, from the concierge to the housekeeping team, was courteous and eager to assist, making me feel valued and well-cared for. The hotel’s location was also ideal for relaxing, the beach was very nice and clean, good dining options, access to local attractions (needs a car). Enjoying the on-site facilities, everything I needed was within reach. Breakfast needs some attention as the variety for food items can be increased and enhanced, the F&B staff are very friendly and helpful. In conclusion, my experience was nothing short of wonderful. I would wholeheartedly recommend this hotel to anyone seeking a blend of luxury, comfort, and outstanding service. I would highly recommend this hotel to anyone seeking a stay that combines comfort with exceptional service, relaxation for escape vacation.

Stayed in April 2024

Signage, information on the overall complex and facilities, slightly high rates

Dining Options, activities, staff. Would like to thank especially few staff members - Ms. Walaa who checked-us in, Mr. Fayaz & Ms,Rimi (? not sure we got the name right) at Samak restaurant, Mr. Arjun and Maan at the breakfast/Al Manar restaurant and Mr. Biswas at Waves restaurant.

Stayed in April 2024

Staff need to be more professional Furniture compare to price very low Reception desk was sticky and dirty “ first impression very important “

Atmosphere

Stayed in March 2024

The staff were very helpful and friendly and always offering their help from the minute I got there, Ms. Rasha at the reception has done an outstanding job in making our stay very comfortable and enjoyable. I would definitely come back if I ever had the chance to do so.

Stayed in January 2024

Staff at reception area could be better trained.

The beach which is neighbouring to Rotana’s private beach is good. Staff at beach and restaurant are good and friendly. In general the hotel has good vibe and breakfast spread was decent with good selection of fresh fruits and juices. In general staff there were courteous, helpful and friendly.

Stayed in December 2023

Just let me swim in the ocean!!! The lifesavers called you back before you were even close to the buoys and still standing on the ground, almost as if they couldn't swim themselves. Makes the whole beach kinda useless. Also the beaches within the marina / breakwater are disgusting, green barely translucent water.

Stayed in October 2023

One of the most quiet and relaxing property I’ve ever stayed at. As it is an “adults only hotel” it makes it even quieter. All staff was very kind and helpful (mostly solving humidity issues, unfortunately weather was like that during my stay), starting from the receptionist Mohamed, the bellhops Milad (and another guy who I don’t remember the name, my bad 😅), and all the ADD’s staff. The location, even if not in the center, suited me a lot, it’s a very calm place, and takes you only 15/20 minutes drive to reach Salalah, nevertheless it’s nearby to all attractions and natural places located on East of the area.

Stayed in September 2023

Water was sometimes not clear

Quite and nice location

Stayed in October 2023

The location, the friendliness of Staff, the size and comfort of the apartment, tasty food and beautiful location of the whole resort.

Stayed in October 2023

Nothing ..

the location . and easy access to the other facilities .

Stayed in September 2023

I wish I knew it was Iron Man event, I would book another time

Great facilities & staff. The lady making omelette was so kind

Stayed in September 2023

Breakfast is exceptional

Stayed in September 2023

The bedsheets felt wet.

Lovely location with its surroundings Great staff and especially Milad. Liked the food options. Quiet with no children 🤭

Stayed in September 2023

All are very nice

Night vew

Stayed in September 2023

Our tub and shower water was not hot and tub water was brown. By the 3rd.night it seemed to clear up.so.that was Good.

Staff was lovely. Breakfast was very nice and tasty.

Stayed in August 2023

F&B options in the area for lunch and dinner are limited and not the best quality. Was disappointed with the seafood restaurant at the site. Albeit restaurants across Salalah were not great so this is to be expected.

Very friendly and helpful staff in all departments, breakfast had a nice variety of options and tasty. Location is close to major sites to visit on east side of Salalah, and those on the west side are still within 1 hour drive - we rented a car at the airport so was very convenient to drive around. Great value for money and nice to have a stroll around the marina.

Stayed in August 2023

Breakfast food needs improvement in variety and portions. Also cleanliness of plates and utensils needs to be improved.

Nice location with excellent view on Marina. Very friendly staff particularly reception staff (Ms Walaa). Good amenities

Stayed in August 2023

The internet quite slow and limited devices.

The room is very clean and quite big size with balcony. The mattress is large size. All the staff are very helpful. Noor helped for quick check-in and explain for places to visit. Thanks to Islam take us to Fanar for breakfast.

Stayed in July 2023

the gym was too small with few equipment

the staff were amazing! so friendly and welcoming. also the facilities are pretty good - I was slightly disappointed by the gym and sauna but you could use the Rotana's facilities next door too and the gym and soa there were excellent!

Stayed in July 2023

Room was very nice, spacious, clean and lightful. Staff were absolutely delightful and very kind. Location is great and quiet at the same time.

Stayed in May 2023

Room service was a bit expensive

Peaceful hotel. The staff are very nice and friendly. The beaches around the hotel/resort is very nice. Good breakfast and dinner. I like everything about this hotel. There's like a mini town there.

Stayed in April 2023

The bathtub had a few stains. More hooks or bars for wet towels in the bathroom would be highly appreciated.

The staff were warm and welcoming. The drops in the buggies whenever required was a treat. The fully equipped suite with all necessities. The beds were so soft, like sleeping on a cloud!

Stayed in March 2023