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Reviews of Barceló Mussanah Resort, Sultanate of Oman 4 stars

Wudam Al Sahil, 300 Mussanah, Oman

#2 of 2 hotels in Mussanah

Guests' Choice

Review score

Based on 1116 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The beach was full of sea weed. Which I don't like swimming with. Because of the holiday, the hotel was fully booked, which affected the breakfast time, the place for breakfast is not enough space during peak time. They need additional stuff and space.

    I liked mostly everything. Friendly and family atmosphere.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything was good except that we booked with the price of 42 rials on Booking.com but in person we paid 51.

    Friendly staff

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    It is a excellent choice for a Familly escape, definitely we will visit it again.
    • Leisure trip
    • Family with young children
    • Superior Sea view (2 adults + 1 child)
    • Stayed 3 nights

    The cleaning of the rooms need to be improved. and they was not enough towels comparing to the number of room occupants, But it was ok we you call the room service and ask for towel they bring them quickly. Need to have more restriction at the swimming pools asking the people to avoid to play with balls to dont hurt others and asking some of visitors to wear proper swimming clothes instead of their normal clothes for hygiene purpose.

    The Staff is very friendly and very helpful, lot of activities for the family, the Front Desk Staff are really very friendly specially Charles. When you need something and you call the room service to ask for it, they bring it immediately. The kids enjoyed the time and had many activities, they loved the new small aqua park The Barbecue, the beach, the water activities (jet ski).

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Stay was good , Facility and people was great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Apartment
    • Stayed 1 night
    • Submitted via mobile

    The food was not good dosent match the resort size , need better cuisine chief and Menu.

    The location was very good ,

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Was excellent with my family
    • Leisure trip
    • Family with young children
    • Duplex Two-Bedroom Sea view Apartment (4 adults + 1 child)
    • Stayed 1 night
    • Submitted via mobile

    Zip line is out of order since long time

    Staff … Abdulrahman Al Khamisi is a wonderful person

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Garden View (2 Adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    While I understand that due to the influx of guests during holidays, the service standards fell below expectations. The queues at the restaurant and delay in housekeeping services made the experience some unpleasant.

    My stay at the resort was overall a delight! The staff were welcoming and attentive, making me feel right at home. The room was spacious, clean, and offered a gorgeous view. I enjoyed a delicious meal at the restaurant and loved lounging by the pool. Overall, it was a perfect, relaxing escape that I would highly recommend!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Couple
    • Superior Sea View
    • Stayed 1 night
    • Submitted via mobile

    I booked two rooms. But the interior was different in both the rooms. One was average and other was nice. I think because of holidays. Many peoples were there.

    Staff was very cooperative. Water park specially slides were awesome. My kids really enjoyed.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Garden View
    • Stayed 2 nights
    • Submitted via mobile

    some facilities are not accessible for couples to enjoy i.e. sauna, jacuzzi etc. also hotel is understaffed during the peak season so services takes long time

    Lots of activities, good place to relax

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great location and very nice resort. An excellent resort to relax.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Garden View
    • Stayed 1 night

    Alot of crow, distrubing and annoying.

    The serrounding is excellent

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Sea View
    • Stayed 2 nights

    The beds are not very comfortable, as the mattress was not hard enough for people with back issues, other wise the room was good. The closet was not cleaned , as there was sand in it.

    The buffet food was very delicious and there was a variety to chose from. The room size was also good for two people. The front desk reception staff specially Abdul Raheem was very good and professional and offered us good services. My husband and I enjoyed the Spa services as well.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food was bad I would rather go out and buy dinner.

    The beach and swimming pool

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Couple
    • Deluxe Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The lobby toilets it was dirty and when we reached the hotel to enter the gate of resort all lights of inside road closed which this thing not good so dark feeling bad

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    Reception is the best

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Left the hotel at 7am for activities and returned at 4pm to find our room wasn’t cleaned. Housekeeping could definitely be improved.

    Great location with facilities. Chilled place to sit back and relax overlooking the pool and beach. Charles the manager was very friendly and was available for any questions.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Sea view Apartment (2 adults + 2 children)
    • Stayed 2 nights
    • Submitted via mobile

    - housekeeping services are very poor - Bathroom drainage is bad - Darkness and not enough lighting outside at night - Sofas and most furniture are not clean

    - Friendly staff - Very good breakfast - mini waterpark for kids - Room service in dine

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Cozy/ specious
    • Leisure trip
    • People with friends
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    1- The room was not well prepared, as I had to call for the missing stuff. 2- The cupboards & drawers are overused (this drops the value down). 3- The lights (closet light & reading lights) are loose & not working. 4- The toilet exhaust fan is not working. 5- The washing basin is partially blocked. 6- During the breakfast time, I found rice grains under the dining table (which is mostly from the night before).

    Location Atmosphere

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    Furniture in room was old

    Staff was amazing, specially Mr. Abdulrehman who upgraded our room and made sure we got all the needful. My rating is low mainly due to th3 furniture. Facility is amazing but they need to renovate and update their furniture because it's old.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    It was good stay
    • Leisure trip
    • Couple
    • Deluxe Garden View
    • Stayed 1 night

    One thing I was not very happy about was the the price I paid for 2 Korona beers. the price I paid was riyal 5. and some bias. for 2 bears it came over 10 OMR, Which I feel is very very heigh. The management need to re-look at the pricing be reasonable customer. if they need the customers to use the facility instead of carrying his own.

    I had dinner with my partner at the poolside restaurant, it was a limited menu, however the food was very good and taste, staff was excellent.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    Good service

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    I am planning to bring a family gathering in the future to this place.
    • Leisure trip
    • Couple
    • Superior Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Location and facilities for entertainment

    Staff and people are welcoming and very nice.

    Stayed in October 2023

  • Reviewed: 31 December 2023

    7.0
    Good for short stay
    • Leisure trip
    • Couple
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    The resort is old needs renovation

    Staff were friendly

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Garden View
    • Stayed 1 night
    • Submitted via mobile

    Please improve the shape of your furniture

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food choices wasn't good enough for both the evening buffet and the breakfast. Please add more quality dishes to improve the standard. Furthermore, the food que was at all times just too long and at some instances did became chaotic in a tight serving space. The staff however to their credit, worked so hard but just couldn't keep up with the crowd. Surely, solution need to be found as soon as possible.

    The location and the landscape was really out of this world. Nice looked after gardens, it was so nice walking in the morning with a beautifu and serene view of the sea.

    Stayed in December 2023

Showing 1 – 25

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