P.O. Box 439, PC 215, Al Saadah, Salalah, Sultanate of Oman, 215 Salalah, Oman
#72 of 126 hotels in Salalah
Guests' ChoiceBased on 926 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
7.9
Facilities
7.7
Staff
7.9
Value for money
6.8
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Laura
SlovakiaInternet connection in outdoor areas is slow/limited. Resort swimming pool is not temperature controlled.
We enjoyed our stay in this beautiful beach resort . Location is great .There is aqua park near by . Friendly staff. Excellent breakfast options
Stayed in April 2024
Reviewed: 27 February 2024
Mohammad
United Arab EmiratesSlightly overpriced .
Room was nice and clean with a nice styling. Breakfast was splendid with many options and treats. Beach was amazing.
Stayed in January 2024
Reviewed: 29 January 2024
Dominik
SwitzerlandHowever, service could be a little bit faster cleaning the tables and serving coffee.
Good breakfast!
Stayed in January 2024
Reviewed: 20 December 2023
Taha
United Arab EmiratesThe room was dusty and and for 2 days, we smelled bad from the pond. Resort need to work on regular cleaniess. Our booking includes breakfast, which we found average.
It's a beautiful resort with beach accessibility. My child enjoys the kids' club daily. The location is perfect, and the places give cosy vibes. Excellent for family stay.
Stayed in December 2023
Reviewed: 16 December 2023
Mhd
United Arab EmiratesRooms are old Lights are very weak in the rooms
Location
Stayed in December 2023
Reviewed: 8 December 2023
Muhammed
United Arab EmiratesUntrained and lazy staff who don’t know their own job
Relaxing environment
Stayed in December 2023
Reviewed: 27 November 2023
Vijay
IndiaBe careful with "pay at hotel" option with this resort. They cancel the booking previous day if they dont get the payment the previous day.
Good location, clean rooms, excellent beach. You need a taxi / rent a car if you want to go around. If you plan to stay at hotel take the full meal option as there is nothing near by.
Stayed in November 2023
Reviewed: 7 November 2023
Sumesh
United Arab EmiratesDelay in service
Large sprawling
Stayed in September 2023
Reviewed: 28 October 2023
Naila
QatarI think it would have made the experience even better if there were dedicated time for ladies only for the pool and the beach.
Location was absolutely stunning. The staff were really helpful and hospitable. The beach was at walking distance so that made it so convenient for us to enjoy it.
Stayed in October 2023
Reviewed: 24 October 2023
Dawn
United Arab Emiratesgym was not kept up well at all. Weight machines broken/out of order, treadmills and cardio equipment not working. Gym seemed old. The room was quite dark
nice location and surroundings, nice spa treatments, big room
Stayed in August 2023
Reviewed: 17 October 2023
Cian
United Arab EmiratesSpa was not good. Not very clean.
Location was great. Room was nice. Proximity to beach was nice. Sea was lovely. Room service was great. Bar staff were amazing. Gym is ok. Facilities overall are good. Views are great.
Stayed in October 2023
Reviewed: 16 October 2023
Agata
LuxembourgBar on the beach was not lively enough - practically no music and barman was not really entertaining or speaking good English Sunbeds on the beach extremely uncomfortable - some broken with flat mattress ready to be replaced with more comfy ones We had very early check in and check out - receptionist was not really welcoming or appearing to care about our stay Rooms smelling humidity too much Swimming pool not very well arranged, quite a boring place and not very inviting, no music, no character
Big resort directly on the beach Garden and common hotel area as well as the beach very well kept Fresh beach towels available daily
Stayed in October 2023
Reviewed: 14 October 2023
Mohammed
KuwaitThe hotel is a bit far from Salalah’s downtown . I didn’t like that the breakfast and the lobby is far from the room. The weather at Salalah is not so good. So it’s is not pleasant to walk outdoors to head to the restaurant or the lobby. You can ask for a golf cart to take you places, but you have to wait at least half hour for it. Maintenance take a long time to come to the room.
Breakfast was good. And the staff were helpful. The landscape of the hotel is designed beautifully.
Stayed in September 2023
Reviewed: 9 October 2023
Siraj
United Arab EmiratesReception staff were not very welcoming. The bed mattress and pillows were not at all comfortable. 2nd night the power in the room kept turning on and off.
Great location. Great beach and resort area. Restaurant staff were excellent.
Stayed in September 2023
Reviewed: 1 October 2023
Sami
Saudi ArabiaHotel could add more directional signages and attend to the rust caused by the humid air
Outstanding friendly and helpful staff - special thanks to Imylda at reception and three other personnel : 2 from Egypt and one from Oman, sorry to forget the names, they were all exceptionally welcoming and helpful,
Stayed in September 2023
Reviewed: 1 October 2023
Huda
QatarHospitality very good , breakfast puffy very delicious
Stayed in September 2023
Reviewed: 29 September 2023
Steven
United KingdomI contacted the hotel about a pick up from the airport but did not receive a response so I ended up getting a taxi from the airport. They either forgot to clean the room or tried to clean the room too late in the day (approx 16:00) so we had to call to request that they cleaned earlier in the day. The phone in the room did not work so I could not call room service/reception etc. We reported it but it did not get fixed. Twice we ordered room service and were told it would take 20 minutes to arrive. It took an hour on each occasion. The room was very dark even with all the lights on. I asked the hotel to book me a large taxi to the airport on check out day. The taxi arrived 15 minutes late (after me chasing it multiple times). The taxi then tried to charge me double the rate I had paid to go from the airport to the hotel when I arrived. After a short negotiation I managed to reduce the price, however this left a bad lasting impression of the hotel and they need to re-consider their transport team that they book for customers.
Great location and nice walk to the marina. The grounds were lovely. Great breakfast.
Stayed in September 2023
Reviewed: 27 September 2023
Farah
QatarThe humidity caused really a bad smell that i could not tolerate. Also, if i booked my stay with breakfast i am supposed to get it delivered to my room and not strict me to leave it just to have it in the restuarant??
Service is great and staff is friendly.
Stayed in July 2023
Reviewed: 27 September 2023
Asteera
South AfricaStaff were friendly but didn't explain much , so found myself asking many questions about timings of facilities and how to get around etc, at check in . Not as much attention to detail like other rotana resorts ( fujairah and Dubai were much better) . The hotel is set in clusters so you'd have to walk to places like the spa via outdoor path and bridges. Breakfast was good but I'd say lacks variety for a continental breakfast. There's was also a tractor on the beach most of our stay and 1 of the beach restaurants were closed.
Good size room, nice view of the beach and easily accessible by walking , plenty amenities on site like spa and pool . Close to wadi darbat . Friendly staff
Stayed in September 2023
Reviewed: 24 September 2023
Tooba
United Arab EmiratesVery kind staff
Stayed in August 2023
Reviewed: 19 September 2023
Mohammad
Kuwaitit's little bit old
staff
Stayed in September 2023
Reviewed: 19 September 2023
Perwaiz
United Arab Emiratesbreakfast was god . Did not visit beach and room size and ambiance fare
Stayed in August 2023
Reviewed: 19 September 2023
Alexander
United Arab Emirates- Sun loungers at pool and beach were horribly stained and mouldy; they all should have been replaced years ago - Service at beach bar was extremely slow and incompetent despite the venue being nearly empty
- Good location - Staff were generally very friendly - We had the two bedroom suite which was very well maintained and perfect for our needs - Breakfast was good - Resort clearly is quite old but generally quite well maintained - Better than other reviews suggested, perhaps as a result of visiting slightly after peak season (mid September)
Stayed in September 2023
Reviewed: 18 September 2023
Asiya
OmanThe rooms were dirty such as curtains and cushions stained
The resort itself Beautiful canals Marina Layout
Stayed in September 2023
Terni, Italy
Moss Point, USA
Dromana, Australia
Port Elizabeth, South Africa
Peer, Belgium
Yokohama, Japan
Seoul, South Korea
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content