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Reviews of Salalah Rotana Resort 5 stars

P.O. Box 439, PC 215, Al Saadah, Salalah, Sultanate of Oman, 215 Salalah, Oman

#72 of 126 hotels in Salalah

Guests' Choice

Review score

Based on 926 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    7.9

  • Value for money

    6.8

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 30 April 2024

    7.0
    Best resort to stay in Salalah
    • Leisure trip
    • People with friends
    • Twin Deluxe Ocean Room
    • Stayed 5 nights
    • Submitted via mobile

    Internet connection in outdoor areas is slow/limited. Resort swimming pool is not temperature controlled.

    We enjoyed our stay in this beautiful beach resort . Location is great .There is aqua park near by . Friendly staff. Excellent breakfast options

    Stayed in April 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Deluxe Ocean Room
    • Stayed 3 nights

    Slightly overpriced .

    Room was nice and clean with a nice styling. Breakfast was splendid with many options and treats. Beach was amazing.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Good place, nice architecture and rooms. Will stay there again.
    • Business trip
    • Couple
    • Twin Classic Garden Room
    • Stayed 7 nights

    However, service could be a little bit faster cleaning the tables and serving coffee.

    Good breakfast!

    Stayed in January 2024

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Classic Garden Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was dusty and and for 2 days, we smelled bad from the pond. Resort need to work on regular cleaniess. Our booking includes breakfast, which we found average.

    It's a beautiful resort with beach accessibility. My child enjoys the kids' club daily. The location is perfect, and the places give cosy vibes. Excellent for family stay.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Deluxe Ocean Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are old Lights are very weak in the rooms

    Location

    Stayed in December 2023

  • Reviewed: 8 December 2023

    6.0
    It took 1.5 hour, 3 calls and finally a visit to main reception where manager was called to arrange for luggage to be se
    • Leisure trip
    • People with friends
    • Family Classic Garden Room
    • Stayed 2 nights
    • Submitted via mobile

    Untrained and lazy staff who don’t know their own job

    Relaxing environment

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Classic Garden Room
    • Stayed 5 nights

    Be careful with "pay at hotel" option with this resort. They cancel the booking previous day if they dont get the payment the previous day.

    Good location, clean rooms, excellent beach. You need a taxi / rent a car if you want to go around. If you plan to stay at hotel take the full meal option as there is nothing near by.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    6.0
    Home outside home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Delay in service

    Large sprawling

    Stayed in September 2023

  • Reviewed: 28 October 2023

    8.0
    The trip was a good and happy experience for me and my family.
    • Leisure trip
    • Family with young children
    • King Classic Garden Room
    • Stayed 2 nights
    • Submitted via mobile

    I think it would have made the experience even better if there were dedicated time for ladies only for the pool and the beach.

    Location was absolutely stunning. The staff were really helpful and hospitable. The beach was at walking distance so that made it so convenient for us to enjoy it.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Classic Garden Room
    • Stayed 3 nights

    gym was not kept up well at all. Weight machines broken/out of order, treadmills and cardio equipment not working. Gym seemed old. The room was quite dark

    nice location and surroundings, nice spa treatments, big room

    Stayed in August 2023

  • Reviewed: 17 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Classic Garden Room
    • Stayed 4 nights
    • Submitted via mobile

    Spa was not good. Not very clean.

    Location was great. Room was nice. Proximity to beach was nice. Sea was lovely. Room service was great. Bar staff were amazing. Gym is ok. Facilities overall are good. Views are great.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Overall nice place rather quiet more suited for tranquil holiday
    • Leisure trip
    • People with friends
    • Twin Deluxe Ocean Room
    • Stayed 7 nights
    • Submitted via mobile

    Bar on the beach was not lively enough - practically no music and barman was not really entertaining or speaking good English Sunbeds on the beach extremely uncomfortable - some broken with flat mattress ready to be replaced with more comfy ones We had very early check in and check out - receptionist was not really welcoming or appearing to care about our stay Rooms smelling humidity too much Swimming pool not very well arranged, quite a boring place and not very inviting, no music, no character

    Big resort directly on the beach Garden and common hotel area as well as the beach very well kept Fresh beach towels available daily

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    A great place if you planing to spend your time on the beach or the pool.
    • Leisure trip
    • Solo traveller
    • King Classic Garden Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a bit far from Salalah’s downtown . I didn’t like that the breakfast and the lobby is far from the room. The weather at Salalah is not so good. So it’s is not pleasant to walk outdoors to head to the restaurant or the lobby. You can ask for a golf cart to take you places, but you have to wait at least half hour for it. Maintenance take a long time to come to the room.

    Breakfast was good. And the staff were helpful. The landscape of the hotel is designed beautifully.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Deluxe Ocean Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception staff were not very welcoming. The bed mattress and pillows were not at all comfortable. 2nd night the power in the room kept turning on and off.

    Great location. Great beach and resort area. Restaurant staff were excellent.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Excellent Location for short to mid long trips to Salalah, amazing friendly staff
    • Leisure trip
    • Group
    • King Deluxe Ocean Room
    • Stayed 3 nights

    Hotel could add more directional signages and attend to the rust caused by the humid air

    Outstanding friendly and helpful staff - special thanks to Imylda at reception and three other personnel : 2 from Egypt and one from Oman, sorry to forget the names, they were all exceptionally welcoming and helpful,

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Hospitality very good , breakfast puffy very delicious

    Stayed in September 2023

  • Reviewed: 29 September 2023

    6.0
    Average - wouldn’t rush back.
    • Leisure trip
    • Family with young children
    • King Classic Garden Room
    • Stayed 2 nights
    • Submitted via mobile

    I contacted the hotel about a pick up from the airport but did not receive a response so I ended up getting a taxi from the airport. They either forgot to clean the room or tried to clean the room too late in the day (approx 16:00) so we had to call to request that they cleaned earlier in the day. The phone in the room did not work so I could not call room service/reception etc. We reported it but it did not get fixed. Twice we ordered room service and were told it would take 20 minutes to arrive. It took an hour on each occasion. The room was very dark even with all the lights on. I asked the hotel to book me a large taxi to the airport on check out day. The taxi arrived 15 minutes late (after me chasing it multiple times). The taxi then tried to charge me double the rate I had paid to go from the airport to the hotel when I arrived. After a short negotiation I managed to reduce the price, however this left a bad lasting impression of the hotel and they need to re-consider their transport team that they book for customers.

    Great location and nice walk to the marina. The grounds were lovely. Great breakfast.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Deluxe Ocean Room
    • Stayed 5 nights

    The humidity caused really a bad smell that i could not tolerate. Also, if i booked my stay with breakfast i am supposed to get it delivered to my room and not strict me to leave it just to have it in the restuarant??

    Service is great and staff is friendly.

    Stayed in July 2023

  • Reviewed: 27 September 2023

    6.0
    Good , not great
    • Leisure trip
    • Couple
    • King Deluxe Ocean Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly but didn't explain much , so found myself asking many questions about timings of facilities and how to get around etc, at check in . Not as much attention to detail like other rotana resorts ( fujairah and Dubai were much better) . The hotel is set in clusters so you'd have to walk to places like the spa via outdoor path and bridges. Breakfast was good but I'd say lacks variety for a continental breakfast. There's was also a tractor on the beach most of our stay and 1 of the beach restaurants were closed.

    Good size room, nice view of the beach and easily accessible by walking , plenty amenities on site like spa and pool . Close to wadi darbat . Friendly staff

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Peaceful stay, clean resort during lovely khareef season
    • Leisure trip
    • Family with young children
    • King Deluxe Ocean Room
    • Stayed 2 nights
    • Submitted via mobile

    Very kind staff

    Stayed in August 2023

  • Reviewed: 19 September 2023

    7.0
    Good
    • Family with young children
    • Twin Deluxe Ocean Room
    • Stayed 4 nights
    • Submitted via mobile

    it's little bit old

    staff

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    next visit plan to stay longer to enjoy the property and services
    • Leisure trip
    • Family with young children
    • Family Classic Garden Room
    • Stayed 1 night

    breakfast was god . Did not visit beach and room size and ambiance fare

    Stayed in August 2023

  • Reviewed: 19 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    - Sun loungers at pool and beach were horribly stained and mouldy; they all should have been replaced years ago - Service at beach bar was extremely slow and incompetent despite the venue being nearly empty

    - Good location - Staff were generally very friendly - We had the two bedroom suite which was very well maintained and perfect for our needs - Breakfast was good - Resort clearly is quite old but generally quite well maintained - Better than other reviews suggested, perhaps as a result of visiting slightly after peak season (mid September)

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Deluxe Ocean Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were dirty such as curtains and cushions stained

    The resort itself Beautiful canals Marina Layout

    Stayed in September 2023

Showing 1 – 25

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