Calle 76 y Via Israel, San Francisco, 0819-05896 Panama City, Panama
#38 of 128 hotels in Panama City
Guests' ChoiceBased on 223 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
8.7
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Fionn
SingaporeMore rotation and variety of food for breakfast would be good
Staff were friendly and helpful when I needed to make a local call, rooms are really spacious and location is good. Lots of restaurants around for food
Stayed in April 2024
Reviewed: 22 February 2024
Lajuana
United StatesWhen I arrived there was an electric outage that affected the WiFi connection and access to the room therefore the manager had to key me into the room and I had to checkin again once the electricity issue was resolved.
I liked that the hotel was in close proximity to shops and right off of the highway. The breakfast was also really good.
Stayed in December 2023
Reviewed: 12 February 2024
Jean
PanamaElevators were too slow and a little confusing to get from the parking to the lobby… plus, there was a big, nasty roach just right by the pool.
Free parking, breakfast included, Pool table at the bar
Stayed in February 2024
Reviewed: 6 February 2024
Victor
PanamaEl buffet era básico .. no tan variado
La Habitación !
Stayed in February 2024
Reviewed: 2 February 2024
Joshua
United StatesIt took 3 attempts for the front desk to finally get me a washcloth because there was only one in our room at check-in.
Good value, we always stay at this location.
Stayed in February 2024
Reviewed: 29 January 2024
Nicole
PanamaGreat place to stay. As a recommendation, more variety fir the breakfast buffet.
Stayed in January 2024
Reviewed: 25 January 2024
Joshua
United StatesSlightly outdated but not bad.
Location, price, clean.
Stayed in January 2024
Reviewed: 21 January 2024
Ricky
PanamaThe price of room was a bit expensive.
Location was perfect for my journey.
Stayed in January 2024
Reviewed: 29 December 2023
Moises
GuatemalaSmell in the toilet
Stayed in December 2023
Reviewed: 18 December 2023
Fatima
PanamaSo short amount of options on the breakfast… I think the options amount were poor
The amenities and the hotel itself is very beautiful and makes you feel good
Stayed in December 2023
Reviewed: 30 November 2023
Alexandra
PanamaMalas condiciones de las cortinas
Variado
Stayed in November 2023
Reviewed: 30 October 2023
Jelisbert
United StatesMaybe they should add more options to the breakfast as I couldn’t find much I liked
Stayed in October 2023
Reviewed: 29 October 2023
Giniva
PanamaThe breakfast, can improve.
The attention, the staff, the location and the room were perfect.
Stayed in October 2023
Reviewed: 24 September 2023
Kina
Saint LuciaThe lack of understanding. I had an early morning flight and although breakfast is included in my package I was not provided with a takeaway box for my breakfast so I could head to the airport (I am not an early morning eater so 6am-8am does not work for me to force eat).
Receptionist was amazing
Stayed in August 2023
Reviewed: 23 June 2023
Jennifer
PanamaOverall excelent experience. I always choose a Loft for work. This time my room had a stain on carpet but it was manageable.
Stayed in June 2023
Reviewed: 2 June 2023
Hector
Mexicocarpet in my room felt a bit old and dirty.
Stayed in May 2023
Reviewed: 15 April 2023
Robert
United StatesCleanliness of the room and bathroom.
General cleanliness is needed, particularly the room.
Stayed in March 2023
Reviewed: 26 February 2023
Mollie
United StatesThe bar was not open every night. Neither was there a restaurant... Had to leave to get food/drinks most nights. Also wish the water could get hotter in the shower
Hotel was lovely. Pool was awesome! An infinity pool! We stayed in a smaller suite and was great so the kids could go play in the living room while we slept in. Or we could stay up later while they went to bed.
Stayed in February 2023
Reviewed: 4 January 2023
Olga
Panamaprice
room was nice
Stayed in January 2023
Reviewed: 6 December 2022
Calderon
Costa RicaThe only issue was the bathroom soap, because they don't re fill it.
Stayed in December 2022
Reviewed: 11 October 2022
Yasy
Panamawhen we arrived, they could not find the booking reservation. Then they charged me more than it says in booking, but after they returned the money. also we requested for extra towels as we were 4 in the room, and it took forever to received the towels, we called several times and even go to the reception to ask directly.
rooms are confortable, big space for family. breakfast was good, enough variety.
Stayed in October 2022
Reviewed: 14 September 2022
Funsani
MalawiThe corridor at the rooms smelled stuffy In some days our room was not well cleaned The reception didnt highlight all the benefits for our stay
Breakfast was great, a variety of food to choose from One of the reception personnel was extremely helpful, and would serve you with a smile
Stayed in September 2022
Reviewed: 7 June 2022
John
United StatesLay out of the room (mostly the bathroom) was strange. And the thermostat didn't seem to work right
Went well, just didn't appreciate the loud banging Friday morning at 8 am. And as it was our second stay in 2 weeks, we were not included for the complementary breakfast for the second stay ???
Stayed in May 2022
Reviewed: 6 June 2022
Gerry
United StatesThe whole hotel looked a bit worn and in need a minor remodel. Some gym equipment didn't work. The rooms are really not built for long stays - I found my room to have insufficient shelving or surfaces to place things.
Breakfast was good. The room and facilities were very clean. Staff was very friendly and helpful.
Stayed in June 2022
Vaux-sur-Mer, France
Saint Petersburg, Russia
Oberwesel, Germany
Nara, Japan
Akureyri, Iceland
Lebanon, USA
Ipoh, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content