Cool

Stayed in August 2023

The property has amazing turn of the century details. Rooms have a colonial feel with the perfect amount of modern convenience.

Stayed in June 2023

Beautiful old historic building. Centrally location. Amazing view. Lovely staff.

Stayed in July 2023

The room was noisy because of parties outside. Also thee is a church right in front of the hotel and the bell from the church rings constantly.

The hotel's location was amazing. It is located in the historic district which is beautiful. The building is historic and very charming. The room was very spacious and nicely decorated. The staff was fantastic.

Stayed in July 2023

a small renovation,this hotel will be again the best in Casco.

the Best location.very big rooms.Big History.positive vibes.

Stayed in June 2023

pool area had no chaise lounges, breakfast not very well staffed

it’s a beautiful hotel with great interior design

Stayed in June 2023

Very good breakfast and very confortable

Stayed in April 2023

Does not apply

Everything was perfect, food great, great service, great with my dog, great cleanness. I canceled my reservation via booking and they gave me a better deal

Stayed in April 2023

The location is marvellous, right on the edge of Casco Viejo and on the same square as three great restaurants. It's an almost lost remnant of the colonial era so the ambience is lovely. We have been coming to Panama City for quite a few years, watching Casco Viejo get re-developed and I always wanted to stay there but didn't realize they had a pool so always stayed elsewhere.

Stayed in March 2023

hot water wasn’t always available and the included breakfast was, ok but hit or miss depending on what you order.

We loved the design, decor, location and comfort. Lunch and dinner were delightful. Customer service was spot on from the front desk, doormen, turndown service (Danielle was the sweetest!) to restaurant staff. excellent!

Stayed in May 2023

nothing, it was excellent.

the room was very large with large bathroom, balcony and great breakfast

Stayed in April 2023

front desk did not inform well about visiting the canal docks To see the boats crossing at Miraflores (the nearest) its either early or late They hired me a over priced transfer (including aeroport drop off after) that took me there at miday when no ships are crossing for my only day at Panana in a pricey hotel I expected better customer servie!

location superb really nice room

Stayed in April 2023

Old world charm right in the center of Casco Viejo. Stately 1917 Hotel next to dozens of restaurants and bars. Great breakfast, friendly staff, pool, library. Can't recommend enough.

Stayed in April 2023

Pool was small, more of a dipping pool

Perfectly situated; cool tropical vibe; large room with wonderful bathroom; fantastic view of plaza

Stayed in March 2023

nothing

very nice inside, great location

Stayed in April 2023

When checking in, the hotel had no record of breakfast included. i had to show my booking email to confirm.

It’s decor was beautiful. The location was excellent. most of the staff were very helpful.

Stayed in April 2023

There is music from the park from various restaurants. I was fine with it because I enjoyed the music, it provided the perfect soundtrack for my stay. However, if you think this may bother you, ask for a room away from the park.

Perfect location in the Casco. Overlooking a park. I had small balcony and was able to sit out and observe the life below. Small but decent gym. I loved the decor, it was perfectly renovated.

Stayed in March 2023

the extra bed was extremely uncomfortable

Stayed in April 2023

cold shower and toilet was hard to flush.

beautiful building with gorgeous details

Stayed in March 2023

The hotel is accessible for wheelchairs via the rear entrance which is the restaurant entrance and the requires help from a member of staff to use the short stair lift to lobby and elevator level. However, I very much appreciate this is a historic landmark and the thought and effort to make it accessible.

Location was perfect for exploring Casco Viejo with lots of restaurants and bars within a 2-3 block radius. The hotel has wonderfully restored/retained the feel of its historic past a la Raffles Hotel, albeit on a much smaller scale. The rooms were beautiful and spacious with high ceilings, some with balconies overlooking the square like ours. We stayed midweek and nightlife was pretty lively in the square. Not sure what it’s like on the weekends but we liked leaving our floor to ceiling balcony doors open to hear the music and sounds of the square. The staff were very welcoming and helpful and made our stay a delight. The restaurant in the hotel has a limited menu, but it was some of the best food we had in Panama and very reasonable. So good that we broke our rule of never eating in a place twice whilst traveling. The hotel also had Wednesday salsa night with an excellent local band and dancers in an intimate cafe theatre setting. This hotel was one of the best we’ve stayed at in our travels with its mix of history, location and service. We’d definitely like to return to this hotel and Panama City with all its historic and gastronomic delights. Note - Fonda Lo Que Hay is a foodie spot only a half block from the hotel. Lives up to its hype and well worth planning ahead to get a reservation.

Stayed in February 2023

great staff and accommodation. good location close to good restaurants and shopping

Stayed in March 2023

roof top pool quite small and only sofas to lie on. breakfast was quite limited - would have expected more choice for 5* hotel

great location, good gym, helpful staff at the front desk

Stayed in March 2023

Everything was great

Great hotel in an excellent location. Large room excellent facilities everything was first class

Stayed in March 2023

they told me they couldn’t guarantee that I could book the same room again someday.

gorgeously appointed, vintage style, fabulous cafe and restaurant attached.

Stayed in February 2023

Chairs could have been more comfortable in the room. Showers were not equipped to accommodate anyone with disabilities. They should have had some type of handicapped bars. We had to keep a walker in the shower to assist my husband when he took his shower.

We did eat both Breakfast and Lunch at the hotel and it was very good. Unusual for hotel food. Two of our three rooms were right next to each other and the third room was across the stairwell.

Stayed in March 2023