Nothing

People friendly and smily

Stayed in May 2024

There was a bad smell in the towels.

Stayed in February 2024

The breakfast was good, the location very good and the staff was amazing!!!

Stayed in January 2024

We were under the impression via Booking.com that there was a free airport shuttle, but there isn't. 'not the hotel's fault, however. There was plenty of hot water in the sink, but NOT in the shower, as it was only warm.

Phenomenal view from our eyelash window! Friendly receptionists and waiters. Breakfast was good. The king-sized bed was comfy.

Stayed in December 2023

I loved the bathroom products, the assistance at the lobby, the location for sure and the very spacious room I had. CONGRATS.

Stayed in September 2023

What was supposedly a suite was placed one floor above the airco vents, very noisy, couldn't sleep properly

great location right at the seafront, easy modes of transportation. Food is generally good

Stayed in April 2023

water in the shower was not hot staff not so comprehensive

location in the city large rooms and comfortable beds

Stayed in April 2023

the location and the atención

Stayed in February 2023

The spa facility was outdated and the spa massouse was on her own, no one at the front desk.

Very nice staff. Very attentive. Hotel needs update but overall good.

Stayed in January 2023

My room on the first night had a leak from the AC or some other source. If someone checked the room prior they would have known.

Restaurant staff was great. Front desk staff was a little slow.

Stayed in August 2022

food was not bad, also not great

spacious rooms, friendly people, swimming pool

Stayed in July 2022

Coffeemaker in the room

Stayed in June 2022

it was very loud at night from the traffic outside the hotel and it was difficult to sleep

the amazing free upgrade we received

Stayed in May 2022

The pool

Attention and the happy hour

Stayed in May 2022

carpets in hallways

the Lobby and restaurant

Stayed in April 2022

nothing to complain

Very modern hotel. great lobby bar. friendly and helpfull staff. free parking place on site

Stayed in April 2022

breakfast and lunch was just ok

The room is as spacious, clean and the location was good

Stayed in February 2022

the hotel facilities (bar, gym, pool) could use some improvements as they are quite basic. (ie. pool is in the same place with the conference rooms so one may be spotted in their swimming suits during business meetings:)

perfectly located on the seafront, our room view was great, large windows (no balcony) facing the sea. staff was super helpful and breakfast is buffet with lots of choices

Stayed in January 2022

I am handicapped and they don't have valet parking. Good thing is that their parking lot is not too far. But it was uncomfortable not to have a bell boy.

Loved the fresh fruit. They allowed me 2 hours of courtesy late check out. I really liked that. I am very thankful they had almond milk for my coffee.

Stayed in September 2021

Breakfast was the worst - very limited selection. On arrival day there was a conference in the pool area so didn't really wan't to go there in your swimwear when there were people hanging around in suits. Spent 10 minutes walking around my floor looking for Ice following the signs - turns out there is no ice option on the floor and the signs are from "previous time" and do not apply - you have to go to lobby to get ice. Room temperature upon arrival was like 13C - couldn't really get it down from the controller except when you turned the whole thing off - in about 30 minutes the room started getting a damp smell which the AC was apparently covering. All the hotel areas were too cold - the staff in the reception were wearing coats! Also you got the impression from the pictures when booking the hotel that it is very tall and you have a ocean view - the hotel actually only have 6 floors and our room view was not facing the ocean but instead had a random view of the hotel parking lot. Overall hotel has a very outdated feel.

Location

Stayed in April 2024

In all honesty, everything could have been better. We're not demanding travellers but this fell way below even the most modest of expectations. We had to change the room, and should have done a further time if it wasn't going to waste more of our trip. Replacement room and general hotel facilities were tired, dilapidated and smelt like damp. No offer of a full or partial refund. We should have trusted our instinct and stayed in the old quarter. Regrettable experience.

The local taxis were cheap, so we could leave the general area of the hotel.

Stayed in January 2024

Comfort, location and Staff

Stayed in August 2023

Hotel public spaces are kept frigid. On entry to room, temp was set to 20°c. Even after turning off, room never to warmed to a comfortable temp. Too bad as rest of hotel is great.

Stayed in April 2023

Thw view of the carpark (couldnt be helped) but also mini bar was empty andbar was closed earlyfor a Saturday. We couldnt drink anything at 22.06

The bathroom amenities. They were vegan and we loved he bath with jets

Stayed in April 2023