Via Italia Punta Paitilla Calle Wiston Churchil, 00000 Panama City, Panama
#24 of 130 hotels in Panama City
Guests' ChoiceBased on 2115 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.8
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Ana
HondurasThe breakfast is absolutely perfect. The room is clean and the staff very attentive and kind. Beds are comfortable and is this is my go to hotel when traveling for a short period of time because is very practical and very well located.
Stayed in March 2024
Reviewed: 15 May 2024
Carlnedra
CuraçaoThere were no hot-water to shower
The property was spacious, clean and the staff was kind and helpful. breakfast was great
Stayed in May 2024
Reviewed: 14 May 2024
Laura
ColombiaWell located. Staff was very nice
Stayed in May 2024
Reviewed: 6 May 2024
Blanc
Trinidad and TobagoLoved the room, and the staff was very helpful. Everything looked exactly like the pictures. I would definitely come back.
Stayed in May 2024
Reviewed: 4 May 2024
Elizabeth
BarbadosI think greater detail is needed with the cleaning of the rooms.
The breakfast was exceptional as well as the dinner options on select nights. I truly enjoyed the traditional dinner night. The staff was amazing and very accommodating.
Stayed in May 2024
Reviewed: 2 May 2024
Colleen
New ZealandLeaving!
Every thing was lovely, the food, the room, the staff and the cat. Thanks
Stayed in April 2024
Reviewed: 1 May 2024
Nagendra
United StatesGreat value, location
Stayed in April 2024
Reviewed: 27 April 2024
Brenda
CanadaNothing
Location and view
Stayed in February 2024
Reviewed: 25 April 2024
Todd
United StatesNo ATM on premises, had to walk 5 blocks in a downpour to closest one. Although front desk staff and concierge were conversant in English, many other staffers had limited English skills. In fairness, this is not New York. This is a foreign country and it’s probably more incumbent upon me to learn their language and not the other way around. But it’s always helpful to have some English skills at a large hotel in a big city. Ex: Cindy asked for bread with dinner. She correctly used the word “pan”…but they brought her a to go box. But again… it was funny, not annoying. We should just learn more Spanish.
15th floor Bayview room with Floor to ceiling windows was pretty impressive! Breakfast buffet had more than enough for everybody. Pool was nice, bar staff, housekeeping, and front desk very gracious and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Cecilia
United StatesEverything
Stayed in April 2024
Reviewed: 23 April 2024
Cezar
RomaniaThe towels had some dirty spots, but the people in charge of them were very helpful and friendly.
Everything was fine, just like in the pictures. The breakfast was excellent, we could easily eat a complete meal in the morning.
Stayed in April 2024
Reviewed: 20 April 2024
Nicholas
CanadaThe surrounding area had an interesting odour.
Air-conditioning, comfortable room, perfect breakfast, helpful staff
Stayed in April 2024
Reviewed: 20 April 2024
Jenni
United StatesFront desk staff was inconsistent, vacilating betweenn helpful and appathetic. There was a highrise under construction across from my large window which was noisy but I was able to move my room to another one. I had 2 early morning departures, before breakfast and was only offered a boxed meal one time, the no meal time, other foks were waiting and had boxed meals like I previousy had, so they were offered by someone.
The location of the hotel and the history off the architecture are both interesting and a landmark for city perspective. The room was kept extremely clean and room service was excellent.
Stayed in April 2024
Reviewed: 16 April 2024
Dionne
BarbadosThe breakfast was great. A wide variety. Staff were professional and pleasant.
Stayed in April 2024
Reviewed: 16 April 2024
Daniel
Costa RicaRestaurant/bar could be better.
Great location, great view.
Stayed in April 2024
Reviewed: 15 April 2024
Karen
United StatesBar service was slow in paying bill.
Breakfast was great. Loved the location. Staff was fabulous.
Stayed in March 2024
Reviewed: 10 April 2024
Lester
United StatesOur view from the room could have been better.
The buffets were very good. The variety of food was quite good. The location is good as far as getting to desirable places around the city.
Stayed in April 2024
Reviewed: 10 April 2024
Abbie-gaye
JamaicaI didn't like food, a mean different culture different stuffs.
The location was fine, staff very nice Yovanny if the name is correct lol he was so nice to us.
Stayed in April 2024
Reviewed: 10 April 2024
Ileana
United StatesThere were no tissues or magnifying mirror in the room. However, the front desk let me borrow one that a guess have left behind. The pool could be a little cleaner.
The staff at this hotel are really wonderful. This is a great location with beautiful views. On Sundays, the streets by the water are closed so you can rent a bike at the hotel parking lot and bike for hours. You can also walk. It’s closed to all including a pharmacy. The breakfast buffet is very complete. The rooms are huge and the beds very comfortable. I was traveling with my son (18) and his friend and they love the hotel.
Stayed in April 2024
Reviewed: 10 April 2024
Shamara
JamaicaI loved everything about this hotel, the staff was great, the rooms were clean and comfortable, the views were breath taking. I'll definitely be coming back.
Stayed in April 2024
Reviewed: 9 April 2024
Judith
AustraliaOnly supplied one complimentary water
Good location
Stayed in April 2024
Reviewed: 6 April 2024
Marilyn
United StatesNothing
Friendly staff. Great view. Comfortable rooms.
Stayed in March 2024
Reviewed: 5 April 2024
Deborah
United KingdomNothing we noticed.
Loved the view from the room, Panama City glows from the panoramic windows.
Stayed in April 2024
Reviewed: 5 April 2024
Verochka
PanamaAll the improvements they are doing at the hotel. It's nice that they are investing in remodeling, to keep up with the advancement.
Stayed in March 2024
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