Via Tocumen, 0819-09190 Tocumen, Panama
#3 of 5 hotels in Tocumen
Guests' ChoiceBased on 1720 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.4
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 29 April 2024
Diane
United StatesServe breakfast until 12pm check out time.
We didn't get breakfast. If check out is at 12:00, then you should be able to get breakfast until then. We checked out at 10:30 and was told breakfast ended at 10am, but we could get lunch at 10:30. We passed because it was to early for lunch. Highly disappointed with the hotel rules. We left for the airport and had breakfast there. We didn't need to be to the airport until 1pm.
Stayed in April 2024
Reviewed: 28 April 2024
Marco
United StatesPool
Stayed in April 2024
Reviewed: 25 April 2024
Pam
United StatesGood food. Nice pool.
Stayed in March 2024
Reviewed: 21 April 2024
Diogenes
United StatesNot too many choices with breakfast. Full Review: https://www.youtube.com/watch?v=Odo6dzje3iY&t=33s
Close to airport, free breakfast, free shuttle. full review: https://www.youtube.com/watch?v=Odo6dzje3iY&t=33s
Stayed in February 2024
Reviewed: 20 April 2024
James
CanadaDouble beds instead of a queen bed
Comfort, location close to airport, tropical feel, buffet breakfast included
Stayed in April 2024
Reviewed: 19 April 2024
Roxanne
Trinidad and TobagoI would have appreciated more bottled water in the room. Also the lunch menu needs some more items added.
The bed was comfortable and the rain-head shower was amazing. Breakfast was nice.
Stayed in March 2024
Reviewed: 18 April 2024
Becky
CanadaOnly 1 or 2 English stations on TV
Stayed in April 2024
Reviewed: 14 April 2024
Allison
United StatesThe pool and the restaurant both stood out as great
Stayed in March 2024
Reviewed: 6 April 2024
Gabriel
United StatesShuttle toairport too many people not prepare
Shuttle pick up close to airportshuttle
Stayed in March 2024
Reviewed: 4 April 2024
Richard
United KingdomNo coffee available when we left - we know it was 5.30 am but a coffee would have been good!
Convenient for airport and helpful staff. Also the packed breakfast as we were leaving so early.
Stayed in March 2024
Reviewed: 4 April 2024
Soren
CanadaService was pretty slow sometimes. But overall had a great stay.
Very clean, great pool, well located near the airport (with shuttle). Great breakfast as well.
Stayed in March 2024
Reviewed: 2 April 2024
Steven
United StatesEasy access to airport
Stayed in March 2024
Reviewed: 2 April 2024
John
United StatesCould not check in on time, got a distant room, bar was very busy and understaffed so service was slow. In all fairness this was a very busy Easter weekend, so many guests.
Good location, good shuttle to airport. Great patio and pool deck area. Food service in the restaurant is good.
Stayed in March 2024
Reviewed: 1 April 2024
Pamela
CanadaThe strong air freshener
Breakfast was mediocre. Location good as close to airport Free shuttle to airport
Stayed in March 2024
Reviewed: 31 March 2024
Kirsten
United StatesSmall improvement: they needed someone to clean up the pool area better at night,, because there were still dirty glasses around in the morning when we went through to go to the lobby for breakfast.
It was really nice. We arrived late but still enjoyed the beautiful pool environment. The lantern show in the lobby was beautiful, staff was very friendly, room was great, and the hot breakfast was fantastic!
Stayed in March 2024
Reviewed: 28 March 2024
Rea
CroatiaThe food takes quite a bit of time to arrive, even if it is just a simplest pizza.
I really enjoyed the pool area and being able to have my food outside rather than in the AC space within the restaurant. The room was comfortable and spacious and light enough, bed comfortable and everything clean. The airport shuttle is also practical and staff is nice.
Stayed in March 2024
Reviewed: 26 March 2024
Gail
United StatesNot easy to find on the highway. Drove past it once. First night there was no hot water shower but survived.
Perfect place to stay after our flight arriving & departing. Had it all.
Stayed in February 2024
Reviewed: 24 March 2024
Bryan
CanadaThe only real disappointment was the breakfast. Not a lot of items to choose from and the scrambled eggs were cold.
It was close to the airport and we got there in plenty of time to check in our bags and catch our flight.
Stayed in February 2024
Reviewed: 23 March 2024
Sarah
United StatesThe shower water was lukewarm. There is no response when you text the hotel via whatsapp for the shuttle as instructed on the website. The "garden view" was a window looking into the neighboring hotel building.
The pool and amenities are excellent and the beds were comfortable. Very close to the airport and ease of catching the shuttle!
Stayed in March 2024
Reviewed: 23 March 2024
Adam
Czech RepublicNice, clean hotel with free shuttle from and to the airport. Great for a layover. The swimming pool and the outdoor area is fantastic. Our kids loved it. There are also some supermarkets and stores nearby. Breakfast was decent too. Rooms were clean and comfortable.
Stayed in February 2024
Reviewed: 22 March 2024
Piyush
United States--
The napkin is only one and no wash cloth., no coffee or refrigerator in room
Stayed in March 2024
Reviewed: 22 March 2024
Heike
CanadaService in the reataurant for dinner VERY slow!
Stayed in March 2024
Reviewed: 22 March 2024
Wesley
United StatesTried to get airport shuttle, but the directions were poor and we ended up catching a taxi.
Convenient to airport. Room was nice and restaurant was on-site.
Stayed in March 2024
Reviewed: 21 March 2024
Cheyenne
PanamaBathroom had a few small roaches, no microwave, iron and we had to switch to a room and upgrade to get a room with a fridge.
Overall the place was great…best swimming pool. Unfortunately, we saw a few small roaches in the bathroom however. The room also did not come with a few basics like an iron, microwave etc..
Stayed in March 2024
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