The check-in times are incredibly late. We waited until 5:30 p.m. for the room to be delivered. However, they allowed us a late check-out.

The entire experience was incredibly enjoyable! The private beach provided exceptional comfort, offering a wide variety of delicious food available at any time through the restaurant buffet. The room was also very comfortable, featuring a spacious bed. We thoroughly enjoyed the cabaret show and beach cinema. I would definitely return for another visit.

Stayed in March 2024

Our first experience of an all inclusive resort, we took the PLUS package which was recommended and it was much better. The resort has everything you want or need. Plenty of food, drinks and extra activities. The plus option allows you to choose restaurants, have a dedicated pool area, an higher standard of food and it’s less busy. All inclusive means no extra costs so helpful for the budget. The staff were very good, always happy and wanting to make your stay a pleasant one. Rooms were cleaned well, beds comfy, we had a deck looking over the sea which was great.

Stayed in March 2024

It would be even better if the food labels at the buffet and the dinner menus included allergen symbols so I didn't have to ask everytime I ate. It would also be lovely if there was a serve yourself coffee and tea area at breakfast and lunch. We often finished our breakfast by the time the person with tea/coffee came to our table. Communication was a real challenge that hindered our experiences of booking a shuttle from the airport and back. We were told different things at different times, and in the end I didn't make use of a shuttle I pre-paid because they would only take me to the airport 9 hours ahead of my flight. Instead I found someone privately to pick me up and give me a tour of Panama City.

We booked All Inclusive Plus and it was totally worth it to 1) have access to the adult only pool with a bar you could stand at from in the pool and fewer people/more space per person than the other pools, 2) exclusive access to the quieter part of the beach, 3) and first dibs on restaurant reservations. The All Inclusive buffet (our only option for breakfast and lunch) was stellar with something for everyone (even me who doesn't eat wheat or dairy). The staff were great about checking whenever I asked if something had lactose. They are very strict to not allow people to access the resort before check in or after 2:30pm on the day you check out. This keeps numbers down (a plus), but can be tricky if you arrive on an early flight or depart on a late one.

Stayed in February 2024

The room service took ages to bring towels or blankets we requested

The location

Stayed in January 2024

Not enough pool chairs / beds. Took a lot of time for ua to receive the baby beds we asked in advance...

The location is great, pools well maintained, people on restaurants attentive (especially the chiefs).

Stayed in January 2024

A little disorganized. Very kind staff but not always well trained

All inclusive, private areas, good mix for the whole family (we had young kids to 80 year olds in ours)

Stayed in July 2023

a lot of the Food was mediocre

i would paid extra to get plus. You get your own pool and restaurant. the other pools were crowded. very nice place good rooms very clean would go again

Stayed in June 2023

The pool could have closed later in the day for the all inclusive plus side.

The good and drinks were great, had a good stay while there.

Stayed in February 2023

Food wasn't great. Even restaurants werent good.

Location was really good, nice beach, lots of swimming pools.

Stayed in January 2023

the property was amazing! everything was so nice and so were the employees. it was a bit of a drive from the airport, so just expect 2-3 hours travel to get there from the city

Stayed in October 2022

food was mediocre, drinks were small and no swim-up bar (actually you cant drink in the pool at all) very little English spoken so I felt I didn’t get the most out of the hotels amenities

good accommodations overall (could use a refresh and elevators) friendly staff

Stayed in October 2022

We was everyday at thé restaurant kontiki and Vuidiz Was reallyyy Nice and take care of us !! All her team was so Nice thank u

Stayed in September 2022

No microwave for infant milk

Everything

Stayed in April 2024

For the price wasn’t what we where expecting, even if you buy the plus you don’t get many privileges. And the food wasn’t really good

Stayed in February 2024

The service from check in made to wait and being told at 3 o’clock that the room was not ready and will be at 4pm. At 4pm being told to continue waiting as it will be after 5pm. Very disappointed having to wait with my elderly parents in the heat and it was made clear that due to mobility issues for my parents we needed 1 out of the 3 rooms booked on the ground floor as there were no lifts at the hotel. After being very stern with reception staff they provide us with a ground floor room. And was made available at the bottom of a steep gradient to get to it, which made it difficult for my parents in their 80s. We certainly would NOT use this hotel again.

The weather.

Stayed in March 2024

About everything… from the restaurants serving terrible food to the hundreds of stairs leading you to the beach or different part of the hotel, the crowded pools closing at sunset, well… I made a bad choice booking this hotel, there was unfortunately nothing I liked in here…

If you like 1000+ rooms hotel club style and do not enjoy food or good wine, then this hotel might be for you …

Stayed in February 2024

Better beds, better quality bath and bed linens

Way, way over priced.

Stayed in February 2024

The staff were rude if you were not a local resident. They were extremely racist and refused to help anyone such as myself it was Canadian plus section you could drink a beer out of a can but outside of that you couldn’t. Several rules like that that made absolutely no sense.

Love the layout, the beach and the pools

Stayed in January 2024

Service is very poor. The reception staff are not helpful and they choose which customers to serve first. I was next in line for check in when 2 white people came in. Instead of helping me first he served the white people first. Is it because i’m Asian? Then i asked him if i could use the phone so i can call my bank because i had a little problem and he refused.even the lady who checked us out was very rude. And when we forgot to bring the towels, the guy asked us to go back for them. He could have just called housekeeping to ask if the towels were in the room.

Nice, clean and comfortable rooms. The beach is beautiful. The food was excellent.

Stayed in January 2024

We didn't like the fact that the room was a little bit humid.

We loved the pools, the beach and the restaurants. The staff was super nice and helpful. It's very hard to get bored at the Royal Decameron.

Stayed in August 2023

staff was not very friendly. amenities outdated. kids club not as expected.

beautiful beach

Stayed in March 2023

Poor check-in, crazy dinner reservations requirement a week ahead without menus. Room had ceiling leak. No drinks by the pool in their plastic cups , unless you buy a cup with a lid from one of the roaming homeless guys. No kids items on the menus (nuggets, etc. ). Kids 12+ billed as adults but unable to use adult pools. Total cluster. Rooms by the pool crazy loud until 3am. Ocean view means you see trees. Low quality wristband that must be worn 24x7 and scratches your face/body while you sleep. No management, place is on autopilot and several rules are insane. No food to the rooms, in a tropical storm, with only outside seating - enjoy figuring that one out.

The location and the pool are nice. The beach is pretty and the place has potential to be very nice.

Stayed in June 2022

poor checkin, crazy dinner reservations requirement a week ahead without menus. Room had ceiling leak. No drinks by the pool in their plastic cups , unless you buy a cup with a lid from one of the roaming homeless guys. No kids items on the menus (nuggets, etc. ). Kids 12+ billed as adults but unable to use adult pools. Total cluster. Rooms by the pool crazy loud until 3am. Ocean view means you see trees. Low quality wristband that must be worn 24x7 and scratches your face/body while you sleep. No management, place is on autopilot and several rules are insane. No food to the rooms, in a tropical storm, with only outside seating - enjoy figuring that one out.

Location, pool.

Stayed in June 2022

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Stayed in March 2024