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  5. Reviews of The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City

Reviews of The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City 5 stars

Santa Maria Boulevard, Panama City, Panama

#4 of 130 hotels in Panama City

Guests' Choice

Review score

Based on 264 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.6

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 7 nights
    • Submitted via mobile

    The food was a little expensive and had little choices for vegetarians.

    The grounds and the pool area are very relaxing

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    excelente!!
    • Business trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 5 nights

    poor menu to lunch

    breakfast, double acomodation and terraza

    Stayed in May 2024

  • Reviewed: 1 April 2024

    10
    Great Hotel. A little far from Downtown.
    • Business trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 7 nights

    Great Breakfast, pool, staff, facilities

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    We enjoyed our stay there very much.
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 2 Queen, City view
    • Stayed 3 nights
    • Submitted via mobile

    I started with the rate I saw on booking. com. then each night the rate was increased by $20, was not aware this would occur.

    The staff was most helpful and the resort was lovely.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Suite, Executive Suite, 1 King, Golf view
    • Stayed 5 nights

    Really can't fault them on anything. It's a tad farther than a centrally located property, but the extra ten minutes in an Uber was absolutely worth it for the upsides of this property. It is very close to the airport, so that's helpful.

    Outstanding property. Best pool in Panama City area. Staff is outstanding. They are incredibly kind and couldn't be more helpful. Food is solid. Breakfast selection is terrific. Poolside bar has great cocktails and lunch. It was also extremely clean, which was very appreciated.

    Stayed in March 2024

  • Reviewed: 19 January 2024

    9.0
    Great location and great facilities!
    • Leisure trip
    • Couple
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 1 night

    Front staff incredibly well trained and very helpful. Wait staff ditto. Dinner and breakfast both excellent. Gym is very well equipped. Everything super clean and well organised.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Great New Years buffet and lovely golf course..
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 2 Queen, City view
    • Stayed 1 night
    • Submitted via mobile

    Luxurious hotel with nice pool and next to golf course. We checked in 1st of January and were lucky to get a table at the New Year’s lunch buffet at 80 USD, which was absolutely amazing 🤩. The following day we played the golf course which is in good condition with interesting holes with water, lots of sand traps, etc. Rooms were big and nice, service was friendly and professional and the breakfast super good. We would love to return …

    Stayed in January 2024

  • Reviewed: 14 December 2023

    9.0
    Nice stay in upscale Resort.
    • Leisure trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 4 nights

    Everything was good.

    This hotel and our room was very clean and comfortable. The Staff was very attentive and helpful. The breakfast buffet exceeded expectations, has a very large variety of food and good quality. The Golf Course is very nice and well manicured.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Beautiful hotel and great food in the restaurant
    • Leisure trip
    • Couple
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Beautiful style, spacious, very clean and comfortable! High quality bathrooms products. I loved the spacious bathroom. Very comfortable, big bed.

    Stayed in November 2023

  • Reviewed: 3 October 2023

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    Everything. Isaac the concierge was excellent. The manager also. They solved all my problems! This is an excepcional hotel. The Spa is just perfect!

    Stayed in October 2023

  • Reviewed: 27 September 2023

    10
    This is an excellent hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted via mobile

    Everything!

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    An excellent hotel!!!
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    I LOVED everything!!!

    Issac is the concierge PERFECT! I needed for him to organize several things and he was just so helpful, clever, kind, practical. All the staff was delighted. The food is excellent. The beds are excellent. The shower is excellent!

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 6 nights
    • Submitted via mobile

    not modern style

    good size, beautiful

    Stayed in September 2023

  • Reviewed: 18 August 2023

    10
    Wonderful End of our round trip in Panamá.
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 2 Queen, City view
    • Stayed 1 night
    • Submitted via mobile

    The Spa in the basement smelled a bit humid but this is something with which we all struggle in Panamá. But the sauna and the massage and personal were very good. We visited the country club and played some tennis but the ladies at the reception were not very welcoming. We reserved two courts as we are a family of four, who played tennis seriously and when we arrived there, we were supposed to play only on one court because this was a “ country club” and doesnt bellow to the hotel and as guests of the hotel we are only allowed to book one and there was tennis training at 11:00 o’ clock, which was a lie. It seems like, we were begging to play there instead of paying for playing tennis. For our standards, the rackets were very old and the strings were done extremely wrong. If feels like playing with a fry pan and the water tanks on the court had insects inside. For people who played tennis seriously this is not a country club the worth visited or paying 56€ for old rackets and also old tennis balls ( yes also tennis balls get old, even when the van is not open) . We were actually testing this country club, to continue the tennis training of our son during our future stays in Panamá but it fails.

    After two weeks round trip in Panamá, I decided to stay at the Santa Maria, and spend the last day on Panamá in a beautiful hotel. The Santa Maria fulfilled totally my expectations and the ones of my family. The hotel was very clean, the breakfast was wonderful and the food at Mestizo restaurant has a wonderful selection of Panamanian and international food. The personal is very polite and helpful. I dont understand many of the negative comments from others guests regarding the personal. They might be slow and not all of them can speak perfectly English but remember that you are in a Spanish speaking country and will be a good idea to learn Spanish too! I speak 4 languages and travels around the world and when I am in an new country, I try to speak the language… that is also part of traveling. The rooms are very spacious and the bathrooms is a dream. The hotel is located far from other attractions but you have close shopping malls, hospitals, cinemas, and sports centers. We will definitely come back and hope the standard and infrastructure of the hotel will be well maintained.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    Beautiful Resort, Great Pool, A bit far from Panama City
    • Business trip
    • Group
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 7 nights

    Wifi, Price of room

    Pool, Breakfast, Staff

    Stayed in August 2023

  • Reviewed: 20 July 2023

    8.0
    Too expensive for what it offers
    • Business trip
    • Couple
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 1 night
    • Submitted via mobile

    Price

    Everything but the price

    Stayed in May 2023

  • Reviewed: 12 July 2023

    10
    Nice place for the calm rest.
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 2 Queen, City view
    • Stayed 1 night

    Lovely place for different kinds of travelers. If you are interesting in golf this place is the best. Good fields, polite staff. We like this place and will go back again.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Great Resort Hotel a little outside of Panama City
    • Business trip
    • Group
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 7 nights

    Menu is a little limited

    Breakfast, Pool, Health Club, Staff - Superb! Little far from the City

    Stayed in July 2023

  • Reviewed: 27 June 2023

    9.0
    Great luxury stay in Panama
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 2 Queen, City view
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful, perfectly clean property. The pool was great. Have stayed here three times.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 7 nights

    I was surprised that although I am a repeat customer, front office did little to give me the kind of room I wanted

    Breakfast is Superb. Pool is Great Service/Staff is Great Health Club is Great

    Stayed in June 2023

  • Reviewed: 26 May 2023

    10
    just perfect
    • Leisure trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted via mobile

    everything and specially the service!

    Stayed in May 2023

  • Reviewed: 10 May 2023

    10
    If you are going to Panama City, you will not find better accommodations then the Santa Maria.
    • Leisure trip
    • Couple
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 9 nights

    Distance from the city, (Casco Viejo, the Amador Causeway, etc.) was problematic for us

    The service provided was the best we have ever experienced. This includes travel experiences and stays in Canada, the US and Europe.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    9.0
    A true resort atmosphere.
    • Business trip
    • Solo traveller
    • Deluxe Golf View, Guest room, 1 King, Golf view
    • Stayed 7 nights

    Little far from the city.

    Breakfast is superb! Other meals - menu is limited. Some items are excellent. Not as large a variety as I would like. Pool, Health Club, Facilities are all ecellent.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Urban View, Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff were excellent

    Stayed in March 2023

Showing 1 – 25

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