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  5. Reviews of Torres de Alba Hotel & Suites

Reviews of Torres de Alba Hotel & Suites 4 stars

Avenida Eusebio A. Morales El Cangrejo, Bella Vista, 0823-04995 Panama City, Panama

#23 of 130 hotels in Panama City

Guests' Choice

Review score

Based on 91 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.9

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    It was ok it I will not check into the 13 floor again
    • Leisure trip
    • Solo traveller
    • Suite Standard
    • Stayed 4 nights
    • Submitted via mobile

    The A/C in the bedroom wasn’t working properly and some guests smoked dope. Once you walked into the hallway or stepped out of the elevator smell was overwhelming.

    The location and the food was good

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Great stay
    • Couple
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    No wash cloth, the breakfast wasn’t on time

    Clean, close to a lot of restaurants, the staff

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff was definitely below par. Poor customer service.

    Spacious and well located.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 2 nights

    The breakfast and mold in the bathroom.

    The breakfast was okay but not very good as described. The staff was excellent !!!

    Stayed in January 2024

  • Reviewed: 13 December 2023

    10
    My stay at TorresDeAlba was excellent I told others a bout your
    • Leisure trip
    • Group
    • Suite Standard
    • Stayed 11 nights
    • Submitted via mobile

    The breakfast was excellent The location was great

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    Walking distance to mall, restaurant. The room is like regular apt with all the facilities

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Excellent
    • Leisure trip
    • Group
    • Suite Standard
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Outstanding customer service!

    Stayed in November 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Suite Standard
    • Stayed 9 nights
    • Submitted via mobile

    The breakfast was great, but BACON was missing

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 4 nights
    • Submitted via mobile

    Suite size, location, staff

    Stayed in July 2023

  • Reviewed: 8 August 2023

    10
    Awesome
    • Couple
    • Superior Suite
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were set up like your own apartment. Free breakfast, restaurant inside, near grocery stores and others,staff was excellent and friendly. Manager was nice and willing to accommodate .

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite Standard
    • Stayed 2 nights
    • Submitted via mobile

    Wifi too slow

    Stayed in August 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    The staff is great. The room in tower 3 is great.

    Stayed in June 2023

  • Reviewed: 26 April 2023

    8.0
    I HAD A GREAT STAY. BESIDE A SUBSTANDARD BREAKFAST
    • Leisure trip
    • Couple
    • Suite Standard
    • Stayed 4 nights

    THE A/C WAS TO COLD. Breakfast could be a lot better, i only ate breakfast once. i prepared my own breakfast in my apartment.

    First the WiFi was free, the property still has plastic cutlery out to use or to take with you. the property is easy to get too, Many banks in the near, cleaners next door also at least 2-0 with in 10-20 meters, Many restaurants with in walking distance. this hotel is in a great location

    Stayed in April 2023

  • Reviewed: 21 April 2023

    9.0
    Spacious well-equipped apartment
    • Leisure trip
    • Solo traveller
    • Suite Standard
    • Stayed 5 nights

    A little confusing to find my apartment as it involved taking 2 elevators but not an issue after the first time.

    Hotel was very conveniently located to take the metro as well as a good area to walk to restaurants and shopping. Breakfast was available from 630 and was always fresh and had many options. Kitchen was well-equipped and the apartment was spacious, with a dining table and a desk to work at. The router in the room meant that the internet connection was excellent. The washer and dryer as well as hangers in the closet made it easy to have clean laundry. The people at the front desk were very helpful and pleasant.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    it was like being at home
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 5 nights
    • Submitted via mobile

    The location, The food.

    location

    Stayed in April 2023

  • Reviewed: 25 March 2023

    10
    Loved the place except upon leaving hotel staff directed me to a unmarked Taxi.
    • Leisure trip
    • Couple
    • Suite Standard
    • Stayed 2 nights

    Breakfast foods could be warmer.

    Good

    Stayed in February 2023

  • Reviewed: 28 February 2023

    8.0
    Worth the price
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    I think nothing was wrong. I got what I paid for. If I wanted something more I would have paid more. I liked what I got.

    It was definitely worth what I paid. Its not too far from anything. Breakfast was always really good

    Stayed in February 2023

  • Reviewed: 25 February 2023

    8.0
    Had an amazing time. However; not sure I would recommend
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Rooms need to be maintained much better. Our shower head didn't work, one bedside lamp was broken off and missing. Ceiling vent hanging, gas stove malfunctioned (preferred not to use for safety reasons)

    Location:excellent. Breakfast: okay (food lukewarm, set up could be better to have a better flow.) Staff: great Ambiance:great Maintenance: poor(not good upkeep of the facility).

    Stayed in February 2023

  • Reviewed: 20 February 2023

    9.0
    Hells Kitchen in a Beautiful Hotel.
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 6 nights
    • Submitted via mobile

    I’m not a A/C person since I live in Europe, but I froze me jacobs off plus the windows do not open. so I had to get up turn off the A/C about 3 time a night, some wall plugs did not work. also the breakfast was so so. one day I ordered a omelette, the cook can not make a freaking omelette, I know I’m a retired chef, I ask for a cheese omelette, she folded my omelette with out the cheeses, then she added the cheese on top of the omelette then flipped it WTF then added more cheese on the other side at the mean time the cheese in melting and burning on the outside. That was the most terrible omelette I ever had, I did not eat it. Chef Ramsey would have kick her straight out of the Kitchen. also the variety of fruits was very limited only two fruits well maybe a banana if you lucky but don’t hold your breathe, it was water melon or pineapple or watermelon or papaya and I hate papaya. coffee was like warm. they had a buffet of your typical American breakfast but they make to much of it and pancakes to hard, same as scrambled eggs, they should be made in moderation or to order I don’t mind waiting for a hot pancake, if a Dutch person was there they would have been discussed with the pancakes. and cold syrup. so after three breakfast stop going. oh the ding staff was not so nice 3 times I came I said good morning in Spanish, no ground morning back that’s fucking rude. no smile nothing and they had a bloody tip jar next to the omelette bar. Really I only tip when the service is good and they was rude. I’ll stay there again but I’ll never eat that crappie breakfast with rude service, I’ll go next door to eat. like I say I’m a retired chef so I know what I’m taking about , oh one day I took a banana from they breakfast bar, I eaten it on my tour about 10:00 it was in my back pack being chilled next to my ice water. by time we got to Portobello I had diarrhea for over two hours, the only food I had was from the Hotel, but only fruit, coffee, juice and water.

    It was nice and clean. I had a 2 double Bed bedroom. the bath room was extra large that was great and the shower, you can put at least 8 people in it. That bathroom can give Hilton a run for its money. it had a emergency phone in it. the bath room mirror was extra extra large. The kitchen was spot on, I’m telling you the dam refrigerator was like those Americans extra large with a ice machine, gas stove, a juicer, toaster. but the coffeemaker a cheap old perk o later. why have a awesome kitchen then throw in a cheap coffee pot only down far. Bit it has washer and dryer and a microwave. oh two TV in the apartment, living room and bedroom.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Suite Standard
    • Stayed 1 night

    Very nice aparthotel with kind staff and a good breakfast. Appreciated the washer and dryer in my room, as well as the kitchen facilities.

    Stayed in January 2023

  • Reviewed: 15 December 2022

    8.0
    comfortable and relaxing
    • Leisure trip
    • Couple
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    problems with wifi

    clean and central

    Stayed in December 2022

  • Reviewed: 29 August 2022

    8.0
    good value
    • Leisure trip
    • People with friends
    • Suite Standard
    • Stayed 3 nights
    • Submitted via mobile

    the Club Sandwich and the fact that the waiter will not get me some iced

    the location

    Stayed in August 2022

  • Reviewed: 27 August 2022

    9.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 6 nights

    We like to stay here when in Panama City. Great to have a washer/dryer and kitchen area. Comfortable beds, pillows and nice bathroom. Great location.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    9.0
    Great staff...great location...will visit again and stay here again
    • Leisure trip
    • Family with young children
    • Suite Standard
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was fun way to get up and see friendly faces enjoying another nice breakfast set up.

    Stayed in July 2022

Showing 1 – 25

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