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Reviews of Hotel America Pucallpa 3 stars

Jr. Coronel Portillo N° 357, Pucallpa, Peru

#7 of 28 hotels in Pucallpa

Guests' Choice

Review score

Based on 45 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy if rooms window goes to street.

    Good location, a good lunch price

    Stayed in February 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very nice, room was big and cleaned. Nice hot water in the bathroom. They offer a free shuttle to the airport. Very good address in Pucallpa!

    Stayed in March 2024

  • Reviewed: 24 January 2024

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    I had stayed at a hotel chain in my previous trip were I paid 3 times more than here, but I was the same value if I just compare their room size with the other. We booked their executive suite and the bed was really comfy and also the room was very spacious. The breakfast was basic, nothing to be excited about but for the price I paid - it was not a big deal. The customer service was alright. We asked to borrowed a kettle and they didn’t have it - we were told their restaurant hours were closed… it was shocking to hear that they couldn’t provide us with hot water - so we could make an instant medicine for the flu… The only reason I am mentioning this is for the hotel to have some awareness and get a kettle available in some cases when people get sick and need to get some medicine… Aside from that we were very happy with our decision to stay there and we would highly recommend it to other travelers who are looking for comfort but without spending a lot.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Very basic breakfast, actually poor is the correct word

    Great location, lovely and helpful staff, comfy bed

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    I will definatelly go back every time i go to Pucallpa!
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night

    The noise of the street, but it was fixed. And they were very willing to help us have a good stay.

    We had a room with street view which was quite loud when traffic started around 4-5 am , but then we exchanged the room . The second room was quiet, the window was towards the interior and the air conditioning machines , but doable. And not having a window with an outside view also helped maintain the cool air in the room. As it was hot outside :)

    Stayed in November 2023

  • Reviewed: 3 September 2023

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No windows, air conditioning not so powerful

    Clean, great breakfast, centric

    Stayed in August 2023

  • Reviewed: 11 June 2023

    7.0
    Was OK for two nights
    • Business trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is at additional cost for 10 soles, it is rather small. They provide an airport transfer but they not actively reached out to coordinate it. They did not provide transport to the bus terminal.

    Air conditioner in the room. Got two towels. Overall clean. The pictures look better than in reality, but still ok to stay.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Overall my stay here was fine but not great. I will likely try out some other places in the price range before returning
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wifi dosen’t work in all rooms, soulless and outdated feel, some rooms have a bit of a stale smell.

    Central location, helpful staff, fairly quiet for the area, great air conditioning, clean.

    Stayed in May 2023

  • Reviewed: 29 March 2023

    9.0
    Very good hotel in Pucallpa
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing, just ask no smoking room

    Highly recommend hotel, very helpful staff, very flexible with check in and check out. they come to pick you up at the airport for free.5 minutes walk from the fluvial port. Nice room, also a swimming pool. We've been really happy about our stay here

    Stayed in March 2023

  • Reviewed: 25 March 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The staff was friendly and helpful. Great location near the port.

    Stayed in March 2023

  • Reviewed: 27 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The hotel rooms are very very old and should undergo a total refurbishment including the windows.

    Free airport Pick up Service and return to Airport also. The pool is still in a quite good shape. Staff was mostly quite hospitable also.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    9.0
    Comfortable, clean and affordable accommodations on a quiet street that is central to everything.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights

    Comfortable, clean and well appointed rooms with good bathrooms and beds. Decent internet. Basic breakfast and dining facilities. Close to excellent restaurants and cafes. Central to everything in a quiet part of the downtown area.

    Stayed in October 2022

  • Reviewed: 13 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff is super kind, the hotel is well keeped and clean! There is a nice swimming pool but, unfortunately, we didn't have time to try it. We definitely reccomend this Hotel if you come to Pucallpa. Ps: they pick you up at the airport, with the mini van, for free!!!

    Stayed in June 2022

  • Reviewed: 16 February 2022

    8.0
    great value for money
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    shower didn t work properly in the first room they gave us but quickly they fixed it by changing it - bit noisy with straight dogs around but that s everywhere - used earplugs and no pb

    free airport shuttle, free drinkable water, nice staff

    Stayed in February 2022

  • Reviewed: 14 March 2024

    4.0
    Abandoned hotel
    • Leisure trip
    • Solo traveller
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the street, the bed & pillows not comfortable, dull toilet & very dull breakfast. I couldnt sleep at all from the noise on the street, also woke up with back pain from the bed. The bath was neglected with tape left there.

    The girls at the reception were nice & helpfull Also the free ride to the airport.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very simple and nor much options

    Specious room and clean. Huge and super comfortable bed. Swimming pool

    Stayed in February 2024

  • Reviewed: 15 October 2023

    10
    Great stay
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant was closed. Or I think it was closed. It's hard to tell. They don't have hours posted.

    The pool was great, room was clean, AC was cool, wifi worked good enough to stream UFC fights.

    Stayed in September 2023

  • Reviewed: 19 July 2023

    6.0
    For the price it is a decent stay, however the hotel should update their amenities/services incl.
    • Leisure trip
    • Solo traveller
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The amenities were not correct. No laundry service available, or hairdryers. AC and laundry were two of reasons I came to that hotel.

    I liked that there was AC, and that it was cold. The bed was comfortable. I liked there was an elevator which made it easier with heavy backpack. The breakfast was decent as well. Having transfer to airport included in price was helpful as well.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    5.0
    Price worthy
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I booked the hotel because of its swimmingpool, however it was not in use during my stay. Tips for future guests who is booking the hotel because of the swimmingpool, make sure its in use during your stay. I lived on the first floor, due to that I experienced a lot of noise because the room wasn’t well isolated.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    6.0
    Great location. Watch out for hidden cost of breakfast.
    • Business trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The cost using this site does not include breakfast and after paying for breakfast we paid a lot more than if we had paid with the hotel direct. The air conditioning would not go below 25’c so it was very hot in the room to sleep.

    We were taking a boat from the port early in the morning so this hotel had a great location and a storage area where we could put our supplies for the trip

    Stayed in May 2023

  • Reviewed: 26 April 2023

    3.0
    meh
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    old, blue lights, they didn't have change for cash yet still charging fees for credit.

    Stayed in March 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Staff super helpfull, ac working

    Stayed in April 2023

  • Reviewed: 26 August 2022

    10
    Great stay
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay and very nice man who speaks English and works during the day

    Stayed in August 2022

  • Reviewed: 24 July 2022

    10
    would stay here again!
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 5 nights
    • Submitted via mobile

    not very modern but everything else made up for it

    very good service, great location, very comfortable bed, clean

    Stayed in July 2022

Showing 1 – 25

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