Ceniza calle ceniza 364, Cusco City Centre, Cusco, Peru
#168 of 292 hotels in Cusco
Guests' ChoiceBased on 24 hostel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
8.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 24
Reviewed: 1 June 2024
Vanessa
GermanyWifi really sucks in this place. No wifi connection in the room. Also no window in the dorm I stayed. Apparently there is also cereal and yoghurt for breakfast but they hide it behind the counter and you have to especially ask for it. The buns for breakfast were ones of the driest I’ve ever had.
Place was ok, nothing above average
Stayed in May 2024
Reviewed: 29 March 2024
Mariana
BrazilBreakfast gets a bit boring after many days of the same.
Clean, nice room, common area for meeting other travellers.
Stayed in March 2024
Reviewed: 1 December 2023
Pinillapg
ArgentinaGood location couple of blocks from main areas. Clean rooms, hot shower, great breakfast. Tours offered with very good price. Lockers for backpacks storage for free
Stayed in November 2023
Reviewed: 26 November 2023
Luz
BoliviaThe signal of wifi was not strong to rooms 😥, that's not good as we don't have chip from that country when we are travelers.
I like the place and how the staff was too kind to help with doubt. Also, when I asked to picked up more early my breakfast without any problem the staff accept that request.
Stayed in November 2023
Reviewed: 4 November 2023
Otto
SwedenDorm room could have more hangers and bed could need textile to prevent insight in to bed. A bit more structure in collective kitchen.
Nice social area (couches) and dining hall, to meet fellow travelers. A working kitchen. 4 Bed dorm room had good bed and storage and had private toilet and shower (2 separate rooms). Breakfast slightly above average. Nice staff that helped 24h.
Stayed in November 2023
Reviewed: 29 September 2023
Rotem
IsraelWeak water pressure The room has no curtains that blocks light so if you want to go to sleep early, you get light from the common area (window to common area, which could get very loud) and we got up early because of the light.
It's cheap Friendly staff
Stayed in September 2023
Reviewed: 31 July 2023
Meena
United StatesBOOKING.COM. The website (booking.com) said checkout time was 8 PM but it was 10 AM. It was really inconvenient because we planned to leave at 12 pm but at 10 we were told to rush off.
The property was good, and the staff was really nice but the website (booking.com) said checkout time was 8 PM but it was 10 AM. It was really inconvenient because we planned to leave at 12 pm but at 10 we were told to rush off.
Stayed in June 2023
Reviewed: 23 May 2024
Paul
AustraliaFirstly these guys are running quite the creative scam. Basically what they do is say they accept payment in USD on booking in the fine print and when you go to pay in soles they charge you a special bear packer hostel exchange rate that is 25% extra. Secondly, the breakfast included is 1 single egg that is strictly enforced even though they have pictures on booking that clearly show the breakfast with 2 eggs. Lastly, we booked a private room but when we showed up for check-in at 1am they told us they didn't have any available and attempted to charge us double the price for a shared room. Eventually after a half hour of arguing after an exhausting trip they gave us a room with a bunk bed. The building itself is in a bit of a sketchy area with homeless hanging outside doing drugs at night and despite the pictures the place is pretty dingy.
Stayed in May 2024
Reviewed: 5 November 2023
Richard
United KingdomWe booked for when we returned from the Macchu Picchu 4 day trek and when we arrived at 9PM we we’re told ‘booking.com messed up’ and there was no room but honestly seemed like it may have been a lie as they advertise on so many sites with free cancellation, they probably double book often. Exhausted and hungry, this was so annoying but they also encouraged US to cancel on booking.com - I’m guessing so we couldn’t mention in a review that they double booked us. I asked if they could help us find somewhere else and they just shrugged and offered no help! We had stayed here previous to the trek and found it to be alright but this really changed our opinion. Other negative: Kitchen is way too small for amount of guests, constantly fighting for space - and only 1 chopping board for everyone
Double room is nice for price - moved from twin room which was really dark and airless . Some rooms are obviously better than others. Cinema room is cool for watching tv Good location
Stayed in October 2023
Reviewed: 11 October 2023
Stephen
United KingdomPerfect location, next to the amazing San Pedro Market and a short walk to main square. Staff were very professional, helpful and friendly! Have extended my stay because I love it so much!
Stayed in October 2023
Reviewed: 8 June 2023
Camille
FranceThe hostel was very quiet, well located in Cusco and very clean. My bedroom was big and with private bathroom and on top of that, the staff is very nice and make a good breakfast ! I recommand this hostel
Stayed in June 2023
Reviewed: 9 May 2024
Kjrrp
FranceThere are no comments available for this review
Stayed in May 2024
Reviewed: 24 January 2024
Antoine
FranceThere are no comments available for this review
Stayed in January 2024
Reviewed: 27 December 2023
Heechae
PeruThere are no comments available for this review
Stayed in December 2023
Reviewed: 1 December 2023
Pinillapg
ArgentinaThere are no comments available for this review
Stayed in November 2023
Reviewed: 14 October 2023
Lisa
AustriaThere are no comments available for this review
Stayed in September 2023
Reviewed: 11 September 2023
Inez
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 March 2024
Wenjing
ThailandThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 February 2024
Lea
FranceThere are no comments available for this review
Stayed in January 2024
Reviewed: 18 December 2023
Luis
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 December 2023
Fredy
PeruThere are no comments available for this review
Stayed in December 2023
Reviewed: 6 October 2023
Tal
IsraelThere are no comments available for this review
Stayed in October 2023
Reviewed: 3 October 2023
Andrew
MaltaThere are no comments available for this review
Stayed in October 2023
Showing 1 – 24
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