Carretera Interoceánica Norte tramo Tarapoto-Yurimaguas, Tarapoto, Peru
#6 of 50 hotels in Tarapoto
Guests' ChoiceBased on 8 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.2
Facilities
9.5
Staff
9.8
Value for money
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 8
Reviewed: 3 August 2023
Isabella
AustraliaNothing
The lodge was very secluded and perfect for being in nature and relaxing. The view from the Mountain View lodge was stunning. The bed was very comfortable. The room had everything we needed. The staff were wonderful and very accommodating. We really enjoyed the activities. We would absolutely recommend this lodge for some peaceful time in nature.
Stayed in August 2023
Reviewed: 2 August 2022
Ines
United KingdomIt took them a while to sort out a vegan menu and didn’t have plant based milk to start with. perhaps they could ask their guests by email to let them know about special dietary requirements so they can be prepared. The timetable for the activities could be more accurate.
Thelocation is unbelievable beautiful, the activities are much better than I excepted as the groups were very small. They use the money from the hotel to work on their sustainable project which, in my opinion, makes this place unique and special. The rooms are amazing and the staff is really kind. The food is delicious, like if you were eating a bit of forest. They really care for the environment and work hard to be sustainable. I would stay again without hesitation.
Stayed in July 2022
Reviewed: 1 May 2022
Liliam
United Statesi liked everything
the people! the amazing staff! Shout-out to Wilmer, Arnold, Alejandro, Rosemary & Gregorio!! and everyone we encounter in our trip. people that really care for what they are doing and care for us. the lodge is in a protected area and dedicated to reforestation. it’s incredible. you just have to experience it because I can’t described with words. My 93yo grandma and myself have the time of our lives. this place must be protected at all cost! and the food! Wow!! This place is my new paradise. thank you all!
Stayed in April 2022
Reviewed: 9 March 2022
Paolomartini
United KingdomLuxurious lodge, unique tours and activities, involving and supporting the local community. Creative chef and very attentive staff. Delicious food for breakfast, lunch and dinner! A really unforgettable experience, highly recommended.
Stayed in March 2022
Reviewed: 9 February 2022
Lingen
PeruThe roads inside the hotel need to be improved.
Informe like the location and environment oficina the hotel, and the food are dilicious.
Stayed in February 2022
Reviewed: 30 August 2022
Christian
PeruThere are no comments available for this review
Stayed in August 2022
Reviewed: 31 July 2022
Alex
PeruThere are no comments available for this review
Stayed in July 2022
Showing 1 – 8
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content