Sta. Catalina Angosta, 149, Cusco City Centre, Cusco Cusco, Peru
#149 of 285 hotels in Cusco
Guests' ChoiceBased on 53 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.7
Facilities
8.3
Staff
9.2
Value for money
8.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 April 2024
Morgan
CanadaThe building and rooms itself was old and not modern at all, which is fine given the location. The breakfast was awful and almost uneatable. The street gets pretty lively at night, so if you're a light sleeper,bring ear plugs or something because the music bumps very loud.
The location was amazing. Right in the centre and close to so many lovely restaurants and churches (which are beautiful inside, attend a mass if you can). The staff was lovely and pretty helpful.
Stayed in March 2024
Reviewed: 13 April 2024
Gloria
United StatesNo elevator
It was close to Plaza De Armas. Staff was great. Breakfast was good.
Stayed in April 2024
Reviewed: 20 March 2024
Sashide
BrazilThere is no elevator or minibar.
We were very well accommodated, the room with two suites,it’s simple but well taken care of. And a great localization All the staff is very kind too.
Stayed in March 2024
Reviewed: 15 February 2024
Heping
United StatesFriendly staffs and comfortable room
Great location
Stayed in January 2024
Reviewed: 10 February 2024
John
United StatesWe thought everything was just fine
Staff very knowledgeable, helpful and pleasant
Stayed in February 2024
Reviewed: 14 November 2023
Kaigui
Peruvery good hotel, nearby the city center, the room is very clean, especially the bathroom, very large and homeny. next time i will reserve this hotel again.
Stayed in October 2023
Reviewed: 30 October 2023
Melissa
United StatesMy only complaint was that the rooms were a little noisy. I stayed in both internal courtyard (small) and street side (very spacious). On the street side, there is a disco across the street - it was only noisy one night. To be expected street traffic given the location.
The location near the central square was fantastic. Staff at the hotel could not have been more helpful - both the front desk staff and the breakfast staff. Nice breakfast buffet, with eggs to order. Also liked tea always available.
Stayed in October 2023
Reviewed: 11 September 2023
Juan
PeruCosto / beneficio
Stayed in August 2023
Reviewed: 5 September 2023
Mei
Hong KongRoom near kitchen a little bit nosy
Very helpful and friendly staff. Breakfast very nice
Stayed in September 2023
Reviewed: 10 November 2022
Rafael
IsraelNeed to improve breakfast. Missing elevator
Location and service were perfect
Stayed in November 2022
Reviewed: 25 October 2022
Keith
United Statesnothing
great location. clean, workers nice, helpful
Stayed in October 2022
Reviewed: 24 October 2022
Osvaldo
BrazilI did like everything in the hotel, so que question isn't applicable.
The location is fantastic, just a few meters from Plaza de Armas, with losts of restaurants and attractions within easy walking distance. The helfullness of the hotel staff was also exceptional (namely Thalia, Eliana, ALberto, Daniel and Adolfo). Tours may be booked through another Casa Andina hotel nearby, and the hotel offers luggage storage while you are on an extended tour (like a trip to Machu Picchu).
Stayed in October 2022
Reviewed: 28 July 2022
Chris
AustraliaYou or the staff have to carry luggage up and down stairs as there is no lift.
Very close to Plaza de Armas. The staff were very helpful and allowed us to store luggage. The breakfast was good.
Stayed in July 2022
Reviewed: 30 June 2022
Elka
United StatesThe only big problem for me is that I asked for the first floor because I was traveling with my mom, who is a senior person, and the staff that treated me very nicely gave me the desired room, but on the first floor there is a lot of noise. everything is heard. I don't know if it was the ruckus of people arriving at the hotel or the noise from the restaurants next door. but I couldn't sleep because so much noise always woke me up. Also, my room was too hot. There was only one small window that opened a bit and faced the hotel itself, so it couldn't be well ventilated. the food was ok but no variety. he always came for breakfast an hour after it started and once he said arroz chaufa. and when I opened the source there was something else, when I asked they told me that it had finished and I asked if they would take out more and they told me no and instead they put onion and some more vegetable scramble. and we stayed several days and that is why breakfast seemed a bit daunting. but if you go a few days it's fine.
The hotel is super well located half a block from the main square and is perfect. the hotel is nice and very clean. The staff is super friendly and respectful, always willing to help. The beds are super comfortable and the room has a perfect space to put several suitcases and a shelf to organize your clothes or purchases. plus a small writing desk. I loved the room.
Stayed in June 2022
Reviewed: 6 April 2024
Stephen
United StatesGood breakfast, met with friendly staff.
Stayed in April 2024
Reviewed: 6 February 2024
Ruth
Belgiumlocation was perfect, central.. breakfast was good although coffee machine needed refilling often..:) rooms excellent unless you were facing front street and the the local disco became noisy until 3 - 5am...
Stayed in January 2024
Reviewed: 1 December 2023
Wilson
United StatesNothing
Bed was very comfortable. Nice size room.
Stayed in November 2023
Reviewed: 23 October 2023
Elizaveta
RussiaFrom 7am until 23pm without nonstop terribly loud music. Imposible to rest. I made video of the sounds but in booking you can leave just photos so just trust me. I received room I booked from the third time - the suggested me small rooms instead of one I paid for.
The location is perfect, very kind and polite stuff, good breakfast, spacios and very clean room.
Stayed in October 2023
Reviewed: 6 September 2023
Mei
Hong KongIf room close to kitchen, a little bit noisy
Friendly staff good locations
Stayed in September 2023
Reviewed: 8 July 2023
Trish
United StatesI was very happy with the hotel.
Excellent location, good buffet breakfast, staff that are friendly and helpful.
Stayed in June 2023
Reviewed: 27 March 2023
Scott
United StatesIt’s not open for business!
This place is closed. As in, not open for business! Get it off your website.
Stayed in March 2023
Reviewed: 26 December 2022
Bihla
United Statesnothing
clean and attentiveness
Stayed in December 2022
Reviewed: 2 September 2022
Alcalde
United Statesno elevators
it was very cultural.
Stayed in September 2022
Reviewed: 11 June 2022
Luis
Perubreakfast, pretty basic, lack of different alternatives. no lift, you have to use the stairs.
great location
Stayed in June 2022
Showing 1 – 25
Kata Beach, Thailand
Broken Hill, Australia
Kota Bharu, Malaysia
Sant Carles de Peralta, Spain
Rojales, Spain
Santa Teresa di Riva, Italy
Schönberg, Germany
Lutike, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content