Av. Sesqui Centenario 1970, Puno01 Puno, Peru
#60 of 119 hotels in Puno
Guests' ChoiceBased on 41 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 8 May 2024
Aliona
United StatesComfortable, spacious rooms with beautiful views of the lake. The stuff was very accommodating.
Stayed in April 2024
Reviewed: 14 January 2024
Wu
MalaysiaPoor wifi
Very friendly and helpful staff at reception
Stayed in November 2023
Reviewed: 19 October 2023
Ernest
United StatesA wonderful pristine lakefront location away from town — just a short taxi ride away. Small scale retreat-like property with a very nice staff with well cared for grounds. Breakfast was very nice. Good value.
Stayed in October 2023
Reviewed: 23 June 2023
Caroline
CanadaSound proofing so do.
Great location, lovely views, super friendly staff. Restaurant is downstairs and our meals were excellent. Room and bathroom have all the necessary amenities. Heater above the bed was interesting. Staff also helped organize a last minute tour and offered oxygen to my partner who needed it, 5 mins helped a lot.
Stayed in June 2023
Reviewed: 28 August 2022
Patrick
United KingdomNice rooms, good view, great restaurant.
Stayed in August 2022
Reviewed: 13 May 2022
Isabelle
United KingdomExpensive restaurant with bad food. The bar upstairs in the lobby serves better food.
Beautiful private boardwalk onto the lake with a floating reed platform at the end of it. I would recommend you to stay here just to walk on it!
Stayed in April 2022
Reviewed: 20 April 2022
Walter
MexicoThe staff didn't reserved the taxi I asked at 5 am the night before and we almost were late to the airport.
The hotel is beautiful, the view to the lake is great, terraces and restaurant too.
Stayed in April 2022
Reviewed: 9 April 2022
Lisset
Colombiarooms clean and confortable. great breakfast and it’s staff was very kind
Stayed in March 2022
Reviewed: 31 March 2022
Edgar
United Statesit’s secluded from everything.
friendly staff and very clean
Stayed in March 2022
Reviewed: 19 March 2022
Chelsea
United KingdomThe location is a little bit away from everything but might be nicer in warmer months when you will enjoy being outside in the quieter setting
The restaurant staff were very nice
Stayed in March 2022
Reviewed: 5 December 2022
Rhiannon
United KingdomThe room was very small for the price paid.
nice hotel, well located close to the lake. nice outdoor terrace, friendly staff
Stayed in November 2022
Reviewed: 7 August 2022
Dana
United StatesThe rooms are very dingy and in need of update. The sheets and towels were old. The toilet doesn’t take toilet paper so we need to throw paper in a little trash can which was dirty and stinky. The beds are very uncomfortable. The food in the restaurant was about 4x as much as local tourist restaurants and my family of 5 was not able to eat what we ordered because it was so disgusting. The lobby and bar are nice with a view of the lake. Otherwise the hotel was a complete disappointment.
Nice view of the lake and friendly staff.
Stayed in August 2022
Reviewed: 1 July 2022
Ryan
United StatesInconsistent hot water- over the three day stay, we had at least two cold showers and two lukewarm ones. This was my #1 complaint. Tiny rooms, very small TV in room We had requested two cabs on our day of departure (members of our group were leaving at different times), NEITHER were pre-ordered as requested, leaving to a rush/stress upon departure ATM machine in the lobby ate my credit card (although the staff at the hotel rushed in a taxi to catch us upon departure to return it to me when they were finally able to retrieve it, which was greatly appreciated) Room service app did not work View from hotel/room was nice, but not much else in the area
Balcony over lake was nice, but small -- only one chair. This was our primary reason for choosing this hotel. All similar options in the area (GHL, Sonesta) did not have private outdoor space viewing the lake. Bartender was great - tasty and unique pisco sours Comfy beds, good housekeeping services Fireplaces for dinner and at bar were cozy (and needed, the main areas of the hotel were freezing) Restaurant staff was friendly and accommodating
Stayed in June 2022
Reviewed: 23 June 2022
Dominik
GermanyBreakfast only average, water temperature for taking a shower was only medium warm. 10% hidden costs as service charge only visible when going into the policy details feels like fraught
Stayed in June 2022
Reviewed: 13 January 2022
Daisie
United Kingdomneeds a bit of ambience maybe - get some music on across the hotel so it doesn’t feel so remote :) otherwise lovely!
very helpful staff who helped us with an early check in and multiple taxis. restaurant was also very impressive and the best place we ate in Puno - and we usually hate eating at the hotel!
Stayed in January 2022
Reviewed: 27 April 2024
Barbara
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 April 2024
Onder
TurkeyThere are no comments available for this review
Stayed in April 2024
Reviewed: 13 February 2024
Gustavo
ArgentinaThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 January 2024
William
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 May 2023
Yusuf
PeruThere are no comments available for this review
Stayed in May 2023
Reviewed: 30 November 2022
Nadia
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 28 October 2022
Konstantin
GermanyThere are no comments available for this review
Stayed in October 2022
Reviewed: 26 October 2022
Ricardo
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 14 October 2022
Malik
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
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