Jr Grau #523, Chachapoyas, Peru
#12 of 34 hotels in Chachapoyas
Guests' ChoiceBased on 12 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.7
Facilities
7.7
Staff
9.0
Value for money
8.3
Free WiFi
6.2
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Showing 1 – 12
Reviewed: 27 February 2024
Andrew
AustraliaThe property was under renovation and the rooms are a bit tired and in need of attention. I expect it will be a nicer place once the work is finished. Good value and location though and we had no issues during our stay.
Stayed in January 2024
Reviewed: 7 October 2023
Piotr
PolandThe breakfast isn't served on Sundays
The hotel is situated right at the main plaza of the town. It's a beautiful colonial building. The staff is very helpful and amicable. The rooms are cozy and clean. The price-quality ratio is fantastic!
Stayed in October 2023
Reviewed: 23 July 2023
Errollflynn
FranceThe hotel needs modernisin、and a general facelift. The breakfast is pretty average
Great location and quiet room. Bed, bedlinen, bathroom fine. Friendly staff. good relationship price/quality. A "colonial style' hotel
Stayed in July 2023
Reviewed: 8 June 2023
Paige
PeruOccasionally the shower pressure was bad- but only if other people were using- not a big problem!
We loved our stay here! The staff are incredibly friendly and helpful, they gave us loads of tips for where to go for the festival. The room was basic but comfortable (one downstairs). Breakfast was good and cannot beat the location- in Plaza de armas!
Stayed in June 2023
Reviewed: 2 May 2024
Gizmo81
AustraliaIt is certainly under renovation right now, although the work does not start until you are most likely awake (unless you like to sleep in then maybe ask for a room furthest away from the renovation work).. it still means that the hotel is currently in a tired state, not as pretty looking as the pictures. I was working while i was there although i did not have to work until the evening so I did the tours during the day. Coming back after the first day i realised cleaners had been in my room. As i had work equipment, i prefer not to have cleaners for my short few day stay (no offence to anyone, simply my work does not allow the risk), it can be advised on arrival and made a choice by those staying whether to have cleaners or not. I advised this feedback straight away and they were of course happy to oblige with no cleaners for the rest of my stay and they accepted feedback that maybe ask guests in future what their preference is, just incase.
The location is perfect! Being right on the main square so you are ready to book your tours or find a place to eat very easily. But the pictures show the hotel in a better state than it is now. The hotel is very 'tired' at the moment. There is renovations occurring right now, i am not sure how long they will be going on but i hope the end result is what is depicted in the photos because it could be a very cute and cosy colonial hotel. I did have a couple of issues while there and the staff really did try to be helpful although it was a bit slower than i was comfortable with, but in the end they took on board my feedback and it was a pleasant stay. The fact they had a desk in the room was a main reason of my choice to stay here as i had to work while i was staying. The wifi was fine for my working hours, including video calls. Overall, it was pleasant, cosy and did the job of a place to stay after a long day out on the tours.
Stayed in April 2024
Reviewed: 3 January 2024
Naomi
PeruDidn’t look like the photos at all. Room felt unclean, curtains look like they’ve hanged in a 70’s gentlemen cigar smoking club for twenty years. Not a chance to dry hair or iron clothes since hotel doesn’t have a single hair dryer nor hot iron. Breakfast were not ready at 7:30 list goes on…. Currently on renovation in December 2023, so if you’re planning to stay soon, don’t expect the terrace or a nice patio either.
Location.
Stayed in December 2023
Reviewed: 21 August 2023
Rachelle
CanadaNo negative comments.
I was working remotely from a bedroom with a balcony giving onto the main square which provided a nice view and light. I did not use the WIFI during the evenings but during the day it was strong enough for me to have three-person video calls. The receptionists took their time in answering my hundreds of questions: they gave me great advice on how to get to some points of interests independently rather than trying to sell me tour packages with their affiliated agency. Unfortunately I cannot comment on the breakfast as I was always leaving before it was served, however they were nice enough to remove it from my total price for the night.
Stayed in August 2023
Reviewed: 19 June 2023
Aleksa
CanadaNothing
Beautiful accommodations.
Stayed in June 2023
Reviewed: 13 October 2023
Jakub
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 10 August 2023
Corvetto
PeruThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 December 2023
Anonymous
PeruThere are no comments available for this review
Stayed in December 2023
Showing 1 – 12
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