Calle Matara 533 Calle Matara 533 Cuzco, Cusco City Centre, Cusco, Peru
#5 of 292 hotels in Cusco
Guests' ChoiceBased on 480 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.3
Staff
9.9
Value for money
9.5
Free WiFi
8.9
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End of dialog contentReviewed: 13 October 2023
Anna
NetherlandsVery friendly people, clean with good beds.
Stayed in October 2023
Reviewed: 7 October 2023
Damiano
SwitzerlandA bit of humidity in the room
Great experience Lovely staff Very clean Perfect location
Stayed in October 2023
Reviewed: 5 October 2023
Rodolfo
United StatesExcellent location: Walking distance to Plaza de Armas, markets, and restaurants. Free continental breakfast: It was served in a cozy environment. Many tea/coffee stations. Friendly staff: Check-in and check-out was easy. The staff was eager to help and peovide useful information about Cusco. Bedroom: Clean, safe, and neat. Even though it was cold outside, the room felt warm. A heater was also offered.
Stayed in October 2023
Reviewed: 5 October 2023
Stac
AustraliaThe stairs to the fourth floor can be a bit tough with the altitude at first, but they were good to get us ready for hiking! (they also have an elevator for luggage so there's no need to carry it up the stairs)
The rooms were very clean, comfortable and beautifully decorated. The staff were incredibly warm, welcoming and assisted us with any queries we had. They organised taxis for us to and from the airport, and when my husband was unwell, they called a tourist doctor to come to the hotel for him. There was someone on reception 24/7 so we always felt very safe and secure. The breakfast was yummy and made fresh each morning when we arrived. There was also coca tea available at all time on each floor to help with altitude symptoms. It is located near to a supermarket and is only a ten minute walk to the main square in Cusco.
Stayed in September 2023
Reviewed: 4 October 2023
Jackietl
GermanyThe bathroom was a bit small and there was a slight step before the door that's easy to trip over.
Beautifully decorated and very spacious room. Staff is incredibly helpful and friendly. We were able to leave our luggage with them for 4 nights while we did a hiking tour. Laundry service was available for a small cost. Location is central but quiet. Grocery store not too far away. Very strong hairdryer.
Stayed in September 2023
Reviewed: 3 October 2023
Gameena
AustraliaNothing
We had a great stay at Casa Matara, the rooms were spacious and clean. It was walking distance to the main square and surrounding attractions and restaurants. The breakfast was great too. The staff were exceptional and ensured we had a great stay! Highly recommend.
Stayed in September 2023
Reviewed: 1 October 2023
Dennis
United StatesLocation is slightly (4-5 blocks) off the tourist district. For seasoned travelers we’ll within our comfort zone to walk at night.
Immaculately clean. The staff was incredibly attentive and warm. The breakfast was individually made: fresh fruit, quinoa cereal with yogurt, Andean bread with jam, fresh juice, eggs to order, coca tea and fresh coffee. Lovely service compared to minimal buffets elsewhere. Bed’s comfortable and shower with good pressure and hot water. Great value.
Stayed in September 2023
Reviewed: 29 September 2023
Adamarys
United StatesGreat stay, staff was very friendly, they have cameras felt safe at all times. Hot water a plus, they cleaned my room every day nicely done, breakfast (fruits, bread, cheese, jam, egg, yogurt, orange juice, coffee, tea). Close to restaurants, markets, money exchange, Main Plaza de Armas. Available pick up and drop off to the airport for a fee. I used the taxi service, they were on time for pick up and drop off, waited for me with a signed with my name on it. Overall I was very pleased with my stay.
Stayed in September 2023
Reviewed: 25 September 2023
Jeremy
AustraliaNothing, it was honestly great in all aspects.
The staff were excellent and the rooms were spacious and clean with working hot water. The breakfast is great and they provide complimentary tea in the foyer of every level 24/7. We were able to store our luggage free of charge for 2 days whilst we went on the jungle trek to Machu Picchu. We don’t speak any Spanish and had no issues communicating with the staff.
Stayed in September 2023
Reviewed: 25 September 2023
Luiza
BrazilGreat location, near de Plaza. Breakfast was very hood, and when we had early day trips they prepared a luchbox for us. The staff was amazing and everything exceeded my expectations. The bed was huge and very comfortable . They helped us with taxi, booking our day trips and everything went smoothly. Our bags stayed at the hotel when we left for a couple of days and we did not have any problems, in fact we were surprised to arrive late and find our bags already in the room!
Stayed in September 2023
Reviewed: 22 September 2023
Laura
United StatesCannot think of anything!!
The breakfast was delicious and it consisted of fresh fruit, a smoothie, coffee, eggs, bread.
Stayed in August 2023
Reviewed: 13 September 2023
Yakovk
United StatesRooms on the small side, climbing the 4th floor in Cusco can be a challenge.
Clean rooms, nice breakfast, helpful staff.
Stayed in September 2023
Reviewed: 8 September 2023
Daniel
Costa RicaThe only downside is the location, which is just 10 min walking from the Plaza de Armas. But the last 4 blocks to the hotel do not feel very safe, it gets a bit lonely at night. After the second night we just started taking Ubers in and out which costed only like $2. If you’re traveling alone or a couple then this is probably the best option.
Our stay was very comfortable and the service was outstanding. The ladies at the reception were super nice and always prepared “To-Go” breakfasts every day that our tours started very early. The decor is beautiful, you definitely feel the attention to detail. Also, this is a family owned business so it’s nice to support small businesses.
Stayed in September 2023
Reviewed: 4 September 2023
Lucinda
United Statesroom did not have windows but it was cozy and quiet
Breakfast was very complete, staff very nice and helpful, rooms were clean.
Stayed in August 2023
Reviewed: 3 September 2023
Alesya
ArgentinaAmazing attentive staff, clean apartments, delicious breakfast.
Stayed in August 2023
Reviewed: 3 September 2023
Adrian
United StatesNothing comes to mind.
Very friendly and helpful staff. They provide a map and tell you where to find some of the common things that tourists are looking for. Need a money changer, restaurant, or a place to buy souvenirs? They'll let you know the best place to go. They also provided us with a sack breakfast when we were leaving early for a tour. Awesome customer service!
Stayed in September 2023
Reviewed: 29 August 2023
Michael
United StatesThe breakfast was small but decent. I would suggest if you want a larger more traditional Peruvian breakfast look for breakfast places near the plaza de Armas. The staff was extremely helpful, nearly everyone had a great understanding of English and were helpful in my attempts to converse in Spanish. The rooms were small but comfortable providing a TV with Netflix installed and had an account to use. We stayed there for a total of 5 nights before our Salkantay Trek and it was a pleasant place.
Stayed in August 2023
Reviewed: 29 August 2023
Jeremy
CanadaVery clean, very friendly staff. On the third floor there’s a really nice relaxing area. Breakfast is really good. The place is run by a family so you quickly feel at home. AmaIng value for price
Stayed in August 2023
Reviewed: 29 August 2023
Andrew
SpainNot much storage in the room. We experienced some noise (music) in the evening.from outside the hotel but otherwise a great stay.
Great location near to the historic centre of Cusco. Super friendly staff who could not do enough for us. Great breakfast. Room was clean and comfortable.
Stayed in August 2023
Reviewed: 27 August 2023
Sherry
United StatesI really can’t think of anything !!!
The staff was so genuine and gracious, and helped us with every little detail down to an extra pillowcase if we needed it . Our bedroom for three people was perfect and simple. 
Stayed in August 2023
Reviewed: 26 August 2023
Rastislav
SwitzerlandNothing.
Amazing hospitality, good location, fair price and pretty nice rooms. We really enjoyed the stay there, we were perfectly taken care of and had no issue with anything. Lovely staff. Thank you again for all!
Stayed in May 2023
Reviewed: 25 August 2023
Mario
United StatesPersonal are awesome full of kindness Nice localisation, room extra clean and full equiped
Stayed in August 2023
Reviewed: 23 August 2023
Catherine
CanadaThe bed was a little hard for my liking.
Loved the staff, breakfast and decor! It was an easy walk to town square and to the San Pedro market. The staff were up and helping everyone for their tours at 4am and even provided a packed breakfast!
Stayed in July 2023
Reviewed: 18 August 2023
Starry
United StatesWonderful hotel in a convenient location in Cusco! Super friendly staff, the rooms are lovely, and the price was good. Nice breakfast was included, and one morning when we had to leave at 4:30am for a trek, they packed us a lovely breakfast bag!
Stayed in August 2023
Reviewed: 11 August 2023
Vicki
AustraliaRoom was a bit small for us
Clean room, great staff, excellent location. Good breakfast
Stayed in August 2023
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