Av. Regional 954, Cusco City Centre, Cusco, Peru
#99 of 291 hotels in Cusco
Guests' ChoiceBased on 114 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.3
Facilities
8.7
Staff
9.3
Value for money
8.9
Free WiFi
7.6
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End of dialog contentReviewed: 20 May 2024
Eon
United StatesI was thoroughly impressed with the customer service provided by front desk staff member Neomi. She was kind, warm, welcoming, and professional in every interaction. Neomi listened patiently to our questions and provided informative answers. She then escorted us to our room, which was clean and comfortable. We had a great night's rest. Highly recommend!
Stayed in May 2024
Reviewed: 14 May 2024
Penny
Abkhazia, GeorgiaHelpful staff
Stayed in May 2024
Reviewed: 13 May 2024
X
United KingdomNothing!!
It was great! A real hidden gem in Cusco! Breakfast was also fantastic!
Stayed in May 2024
Reviewed: 23 April 2024
Nissim
United StatesStaff was extremely helpful
Stayed in April 2024
Reviewed: 3 April 2024
Almadira
IndonesiaIt’s not exactly in the main touristy area of Cusco. It is walkable to the Plaza de Armas but the path to go there was not the most comfortable street that you want to walk in as you will pass the main streets of Cusco, which is full of cars and a little bit of pollution. Uber, as an alternative, is very cheap tho!
Property was clean especially the bathroom, it looks new and modern. The building itself is very homey and unique. Bed was also VERY comfortable, which is a huge plus point considering all the outdoor activities and hiking that you will be having in Cusco. Breakfast was great especially the pancakes. We were late for breakfast because we had a tiring night the other day, but they were kind enough to still serve us breakfast.
Stayed in April 2024
Reviewed: 30 March 2024
Pamela
ArgentinaIt is 15 to 20 minutes walking to the city center
It is super modern
Stayed in March 2024
Reviewed: 16 March 2024
Monica
CanadaWater pressure and temperature
Stayed in March 2024
Reviewed: 13 March 2024
Mike320th
United StatesI wish the Air conditioning unit was better, but it was not bad.
It is a nice place to stay with lots to do.
Stayed in March 2024
Reviewed: 12 March 2024
Samuel
United StatesThe staff are super friendly, helpful, and accommodating. They don't speak English quite well though.
Stayed in March 2024
Reviewed: 8 March 2024
Manuel
HondurasProblem with hot water
Location and the staff
Stayed in March 2024
Reviewed: 2 March 2024
Vasilis
United StatesEverything met my expectations
Stayed in March 2024
Reviewed: 28 February 2024
Bernard
NetherlandsCould have been more options to choose from
Breakfast was not special but sufficient
Stayed in February 2024
Reviewed: 13 January 2024
Michele
AustriaThe toilet window does not really close. It's more like an adjustable shutter, and the toilet is oriented into the hotel saloon, so you do not rally have complete sound privacy.
The Hotel is really nice, the style of the interior, the rooms and the food are great. It's location is also very good, 10 min walking from the center and 5 min walking from Wanchaq station, where you can get the Perú Trail train or bus to Machu Picchu! Very much recommend.
Stayed in January 2024
Reviewed: 29 December 2023
Daria
Cyprus/
It’s a super cozy place with really friendly staff who are there to help with anything. The hot water in the bathroom wasn’t working and it was fixed almost immediately. I had to spend some time working and there’s plenty of cozy lounges. Breakfast was great too.
Stayed in December 2023
Reviewed: 14 December 2023
Hannah
United KingdomSuch a lovely property. Very clean and modern, included breakfast was also absolutely delicious. The staff are so lovely and tentative. We were allowed to store our bags for an evening whilst we visited Machu Pichu. Shower is extremely warm and very spacious rooms. Can’t recommend this property enough. Only a 10-15 mins walk to main square.
Stayed in December 2023
Reviewed: 12 December 2023
Fabiola
SwitzerlandIt‘s not in the center of cusco, you might feel a little left out of the heart of the beautiful village but it‘s a nice place to stay at, had 24/7 service and in general a great service! Room was clean and comfortable
Stayed in November 2023
Reviewed: 12 December 2023
Charles
United StatesNo complaints, we enjoyed our stay.
Very nice room with comfortable bed and huge bathroom. Staff was helpful and allowed us to store our extra luggage until our return from Machu Picchu. Good location just a few blocks from the bus/train station.
Stayed in November 2023
Reviewed: 7 December 2023
Lilia
CanadaIt's a small but very nice hotel. Clean, comfortable beds, delicious breakfast. Great staff.
Stayed in December 2023
Reviewed: 27 November 2023
Chris
United KingdomOnly suggestion would be the provision of drinking water for guests (I wasn’t made aware that this was available).
Helpful and friendly staff who stored baggage whilst I was away on a trek. Very helpful in organising taxis to the airport. Great breakfast and coffee.
Stayed in November 2023
Reviewed: 24 November 2023
Maria
Hondurascheck out is too early
Stayed in November 2023
Reviewed: 6 November 2023
Xiaoru
United StatesSome of the bathroom lack a hook to hang towels or clothes. Will be nice if they can add it in.
The staff at this hotel are by far the most friendly and helpful. They often go out of their way to help us with directions, suggestions, luggage storage etc. the property is also in a quiet location so that we can get good night of rest while staying there. The room Is very clean and they do a good job tidying it up on daily basis.
Stayed in November 2023
Reviewed: 26 October 2023
Ties
Netherlands-
Clean beds, bathroom, towels, etc. Spacious room but not too big. Felt very comfortable in my room. Bed was also really good! The staff made sure that I felt ‘home’ and provided great guest service. For example, they made sure that I could enter my room at my arrival in the early morning. Also, they provided me with a breakfast meal, despite that I couldn’t attend breakfast hour since I have to leave the hotel before. Proving they are going the extra mile to deliver a great guest experience.
Stayed in October 2023
Reviewed: 23 October 2023
Nancy
United StatesBecause Cusco is such a launch pad for day trips and many of them leave VERY early 4:30 a.m even, it may be good to post a couple of friendly signs in the hallway to please keep the noise down in the halls. You could hear people walking and talking easily as they passed your room on first floor.
The Breakfast was So delicious and very accommodating with an early start time.
Stayed in September 2023
Reviewed: 19 October 2023
Josephine
Hong KongSound proof is weak, can hear people chat in hallway.
Good breakfast. Staff were helpful, friendly and attentive
Stayed in October 2023
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