759 Calle Hospital, Cusco City Centre, Cusco, Peru
#148 of 292 hotels in Cusco
Guests' ChoiceBased on 99 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
6.7
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End of dialog contentReviewed: 30 May 2024
Lorena
United StatesThe beds are too soft but it is a personal preference
Very nice staff always eager to help
Stayed in May 2024
Reviewed: 24 May 2024
Diana
NetherlandsIt is really near to the Plaza the Armas and San Pedro market. The breakfast is really nice and nutritious, good variety of food. Staff is really friendly and helpful. Place is quiet even though its in the middle of the city, nice little courtyard where you can hang around.
Stayed in May 2024
Reviewed: 17 May 2024
Medina
United StatesBreakfast, should improve. WIFI, sucks., although staff were attentive to help. Water Heater is not available all day. You must need to call to get starter in the room. Hotel looks cosy location is not best in term of distance to Plaza Armas .
Room is spacius , confortable. Bed amazing and bathroom . Hotel and facilities well converse
Stayed in May 2024
Reviewed: 9 January 2024
Duncan
CanadaCould have been a much better room with a few simple changes. Somewhere to put clothes, a bedside table for the upstairs bed, some hooks.
The room we had contained three beds across two floors, lots of space. Good value, breakfast was ok, the staff were very friendly and helpful.
Stayed in January 2024
Reviewed: 14 November 2023
Shilpa
United KingdomWe expected a bit more for the price such as a smart tv
Comfortable room, nice helpful staff and tasty breakfast
Stayed in September 2023
Reviewed: 15 October 2023
Cyncastillo
Costa RicaWell, I think that's a Cusco thing, nothing is sound proof, I could hear every door being opened or closed, people walking on the hallway. Two of my friends were in rooms facing the street and they complained about the noise from the street.
This hotel is so cute. The staff was great, we even requested to stay one more night and they were able to help us. We got there back from the Inca Trail and the Laundry service was of great help. We had a late flight back to Lima, and they provided us options for late check out. They offered us a breakfast box if we had an early tour, but I actually forgot to notice them. Clean room and bathroom. Very close to downtown, lots of pharmacies and convenient stores right on the same street. Coca and muña tea available all time. Nice little Caffè at the hotel.
Stayed in October 2023
Reviewed: 22 September 2023
Nelci
Brazilthe shower was spreading more water upwards than in the correct place
The bathroom, the linens and the breakfast kit.
Stayed in September 2023
Reviewed: 13 September 2023
Banaras
United KingdomNo conditioner, provided small heater as the room one wasn’t working. No cold water during the day, however can quickly call and they put on the hot water so that wasn’t too much of a big issue. Breakfast options weren’t that great, no eggs.
Friendly staff, good location, coca leaves available at the front for free.
Stayed in September 2023
Reviewed: 20 August 2023
Natalia
United StatesBreakfast was a little confusing, the first morning we couldn’t eat breakfast, we had early tour, I saw some reviews saying they offered a box to take on the morning tours but the guy in the reception didn’t say anything to us, the second morning I went for breakfast and it was nice, I was alone in the room, no other guests were there, just the staff, I was thinking it would be nice to have some eggs but not complains, they had pretty good breakfast, the third morning I went with my son and I was thinking the same…. This breakfast just needed some eggs and it would be perfect …Anyway we were just the 2 of us and the staff, they asked about the room number and that’s all, THEN a family came for breakfast and the first thing they offered were eggs!!! Like really?!!!! I was so disappointed, why they didn’t mention it to us? So… make sure you ask for eggs if you want lol.
Hotel is cozy and beautiful, location was a little bit farther away from plaza de armas but nothing crazy.
Stayed in August 2023
Reviewed: 9 July 2023
Sarah
United StatesEverything was good - train horns often but not a big deal
I liked the colonial era building and the delicious breakfast with fresh fruit
Stayed in July 2023
Reviewed: 7 July 2023
Sarah
United StatesJust wished they offered hair conditioner ;) I forgot to buy some!
Everything was great.
Stayed in July 2023
Reviewed: 18 June 2023
Nicky
United Statesin my room the heater does not work and the room was very cold all the time
Location, room was big, it has hot water, front desk always has our breakfast box for our excursions
Stayed in June 2023
Reviewed: 8 June 2023
Mr
TurkeyThe breakfast, the housekeeping
I liked the location, the quiet hotel and the staff
Stayed in May 2023
Reviewed: 15 May 2023
Estefania
Dominican RepublicI had to call reception everytime I needed hot water. The hostess wasn't that welcoming. Costumer service can improve.
Breakfast in this hotel, the best so far. Cleaning service (bedroom)
Stayed in May 2023
Reviewed: 8 April 2023
Carlos
Netherlandsthe warm water was not really working, also the pressure of the shower was bad with the warm water. the door didn’t closed or stayed closed easy, you need to pay attention to that!
room was big and nice. location ok, you could walk to the main square in 10 min.
Stayed in April 2023
Reviewed: 7 April 2023
Peter
Belgiumsuper friendly , nice rooms, very helpful in the hotel and you can easily book your trips with them, good breakfast
Stayed in April 2023
Reviewed: 27 November 2022
Ingrid
United StatesWhile I have double citizenship I'm not sure what was the point of being asked for my US Passport. I've traveled with my Peruvian ID everywhere and out of the 3 hotels I've stayed in Cusco. Maybe booking.com told them I was a tourist. The total the website gave me was $110 but when I got there I was charged $120. I was told if I paid by card it was going to be 5% extra but the math doesn't add up. I guess I ended up paying as tourist rather than a local. Thanks booking.com or the staff in the property.
They're open 24 hours and it's super comfortable. The location is a bit interesting but the food around the area makes it up for it. Super far from the main plaza, possibly 15-30 minute walk.
Stayed in November 2022
Reviewed: 30 October 2022
J
ArubaNothing
If we hadn’t paid for our second accommodation in Cusco already, we definitely would have cancelled it to stay longer in Usgar. It was excellent. spacious room, comfortable bed, warm water shower, very friendly and helpful staff. Good breakfast. Perfect location. Safe area and Plaza de Armas and San Pedro station very nearby. Great value for what you pay.
Stayed in October 2022
Reviewed: 6 September 2022
Lilian
NetherlandsBeautiful rooms!
Stayed in July 2022
Reviewed: 23 August 2022
Ionescu
RomaniaRoom was a little bit cold in the morning as the heater was working only few hours during the night. But they gave us extra blankets.
Location of the hotel is very good They helped us with small little boxes for breakfast to take away on our early days when we had tours. They had staff who were speaking very well English that make our stay easier.
Stayed in August 2022
Reviewed: 14 August 2022
Kitty
United Kingdomshower was not very powerful and not very hot
nice looking and great staff
Stayed in August 2022
Reviewed: 14 August 2022
Kitty
United Kingdomshower dribbled out and was not very hot. Wi-Fi didn’t reach the room.
very clean and nice aesthetic. great staff and location.
Stayed in August 2022
Reviewed: 20 July 2022
Lilian
NetherlandsYou are not certain to have warm water in the shower.
Very nice hotel. Peacefull and quite. Rooms are very spacious, comfortable and beautifully decorated. Breakfast is good.
Stayed in July 2022
Reviewed: 11 July 2022
Anca
MexicoThe heating didn't work (it was winter, so we needed it).
At first they gave us a bigger room, but it was noisy (windows to the street), so we asked to be changed, it was better. Breakfast ok, god location. Staff very nice and helping with different small favors (flight check in etc).
Stayed in July 2022
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