Calle Narciso de la Colina N° 251 Miraflores, Miraflores, LIMA 18 Lima, Peru
#214 of 306 hotels in Lima
Guests' ChoiceBased on 203 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.8
Staff
7.9
Value for money
7.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Roger
United KingdomStaff unfriendly - food was ok, but could have been better. There was up to 3 sets of music playing - the grand piano, the lounge music and the receptionist radio so it was really difficult to hear what anyone said in the reception. The dinning room had a TV on and music too! We had to ask for one to be turned off as it was too much when trying to chat over dinner!
Nice hotel in good location,
Stayed in May 2024
Reviewed: 22 March 2024
Antonio
AustraliaIt’s dated, gym was not looked after, it was not as the name stated ie luxary
Location was good, breakfast was good, it was just ok
Stayed in March 2024
Reviewed: 20 March 2024
Violet
CanadaI thought the menu was overpriced. The pool was way too hot. It was more like a hot tub lol. I didn’t like the fact that the sauna was not on when I went to use it.
Good proximity to downtown.
Stayed in March 2024
Reviewed: 16 February 2024
Omar
ColombiaGood Location and attention
Stayed in February 2024
Reviewed: 8 February 2024
Phoebe
United KingdomThe water is not cool in the pool. It’s a bit strange because it’s not a jacuzzi - it’s a medium sized pool. The coffee for breakfast is terrible. Furthermore- don’t order room service coffees because they sent a weak brown coloured cool water in a cup.
The pool opens early and there’s a good gym. Decent breakfast but not amazing. Bubble bath with good jets and lights in the bathroom is nice if you get a superior room - though there was only cold water running into in the bath most of the time (but not the shower which was hot).
Stayed in February 2024
Reviewed: 27 December 2023
Mariangela
AustraliaA little dated
The staff was lovely, accommodating and helpful. Room was comfortable, shower was great, breakfast was delicious and abundant. Close to public transport, markets, supermarket, restaurants and main streets of Miraflores.
Stayed in December 2023
Reviewed: 3 November 2023
Edit
AustriaThe facility is a bit outdated, some cracks here and there are showing already, it could definitely use some TLC.
The small whirlpool in the room was fantastic, the staff was not speaking English but we found the way to communicate, they were open to help. The fruits in the breakfast buffet were delicious.
Stayed in September 2023
Reviewed: 19 October 2023
Kenneth
CanadaThere is nothing inadequate about this hotel
Very good hotel with lots to offer including great location, very well equipped gym, and pool is nice
Stayed in October 2023
Reviewed: 18 October 2023
Fonseca
ColombiaPersonal
La piscina
Stayed in October 2023
Reviewed: 14 October 2023
Hendrik
NetherlandsAll the marble and glitz make it a bit sterile, staff mostly efficient but very strict. They do a good job, but a bit more smiles and personal interest would go a long way.
Good location, good bed, bathtub with jacuzzi, swimmingpool and sauna, gym, good breakfast with attentive young waiter first day.
Stayed in October 2023
Reviewed: 12 October 2023
Pariona
United StatesLocation, cleanliness
Stayed in October 2023
Reviewed: 5 October 2023
Daniel
United KingdomA bit soulless, with any extras (water in room, for example) coming at extra cost
The pool and sauna were nice, room was comfortable if lacking much character, location is good on outskirts of Miraflores with travel links to historical centre and walking distance (20-25 mins) to seafront
Stayed in September 2023
Reviewed: 4 October 2023
Orges
United KingdomThe property its ok
The property its ok,just the girls in reception,she is not friendly,she says to pay 10% tax but in buking dot heave to pay.she received ass not friendly.
Stayed in October 2023
Reviewed: 13 September 2023
Nadav
IsraelLarge rooms, excellent breakfast and location is great, close to the bars and restaurants in Miraflores.
Stayed in August 2023
Reviewed: 10 September 2023
Peter
NetherlandsSome things need a bit of maintenance or renewing. The fridge was a bit noisy. For the rest everything is just great price-quality wise.
This hotel has a Turkish sauna and regular sauna, a nice pool with perfect temperatures. Also the gym is good. There’s a pool table too. Breakfast is at its best early in the morning when just getting served (depending on what you eat of course). The location is just perfect. Close to parque Kennedy, malls, restaurants and not far from Larcomar. Reception and staff were very welcoming.
Stayed in September 2023
Reviewed: 10 September 2023
Watkins
United StatesThe rooms have a very old carpet that felt very dirty .
The sauna steam room and gym were great! Also very good location.
Stayed in September 2023
Reviewed: 4 August 2023
Maria
United StatesWe asked for help from a lady at the front desk, a receptionist, to get a taxi and the reply was get an Uber. We are from out of the country and our phones didn't worked in Lima. So, no. Getting an Uber or any other type of transportation via an app that requires a phone number is not an option. The rooms and bathrooms were small and uncomfortable. I would even say the bathtub is too high and unsafe for seniors. Another receptionist, an older gentleman, helped us to get transportation to the airport. The outdoor gentleman was also very kind and helpful as well. It was definitely a learning experience. The "luxury" term feels too big for this hotel. It doesn't smell or feels like a luxury hotel to me.
Most of the staff was very helpful. We rested well. The rooms were decently dark, and we heard minimum noise from the street or from inside the hotel. The breakfast was amazing. They have cold and warm options. We had scramble eggs or boiled eggs with some sort of meat (ham, hot dog, beef stew, among others), toast, juice (pineapple, passion fruit, orange), and coffee. They also offer typical Peruvian plates. They also offer cereal, tea, yogurt, and different types of bread, among others. The location was great. You can walk to the Inka Market, and other local shops to buy souvenirs. You will be within walking distance (10-15 minutes) from the park 7 de junio and the park John F. Kennedy. They have all types of restaurants and local activities at these parks.
Stayed in July 2023
Reviewed: 30 July 2023
Andres
PeruFood at the restaurant wasn’t so great
Rooms where nice
Stayed in July 2023
Reviewed: 14 July 2023
Chen
United KingdomThe gym is great and pool is nice. Not busy at all
Stayed in June 2023
Reviewed: 11 July 2023
Shane
AustraliaNot very helpful staff. Security out the front is scary! Gym is very old. Hotel very old.
Pool ok. Breakfast pretty good variety. Room decent size and clean.
Stayed in June 2023
Reviewed: 21 June 2023
Robert
United StatesOverall it's a bit faded elegance. For example, the wallpaper not in good shape, peeling. The plumbing broke and we had to move to another room.
Staff was pleasant and helpful. Room had a comfortable bed. Breakfast service was quite nice.
Stayed in June 2023
Reviewed: 10 June 2023
Valber
United Stateskind of old facilities
the location and the manager was very kind and friendly
Stayed in June 2023
Reviewed: 6 June 2023
Richard
United StatesCan’t think of anything
Room is spacious. Breakfast was ok Great location in miraflores
Stayed in June 2023
Reviewed: 31 May 2023
Lisa
IrelandCannot fault this hotel. Huge king beds that would fit 3/4 people so plenty of room for 2. Bathroom nice tiling and great shower. There was a jacuzzi bath but I didn’t use it. Body lotion, shower gel and shampoo provided. Aircon in room. Was basic ie just full power and loud but to be expected. Breakfast was lovely, plenty of continental food and they have some nice hot options such as fried potatoes and other options which they change up daily. Staff were very friendly.
Stayed in May 2023
Merano, Italy
Kingman, USA
Seoul, South Korea
Mitikas, Greece
Bat Yam, Israel
Weymouth, UK
Bogotá, Colombia
Playas de Orihuela, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content