Jr. del Comercio N 644, Cajamarca, Peru
#11 of 37 hotels in Cajamarca
Guests' ChoiceBased on 57 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.6
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 28 April 2024
Linda
New ZealandShower water could have been hotter.
Location was very central. Breakfast was amazing with fresh fruit and real cheese. Staff were brilliant. Went out of their way to help.
Stayed in April 2024
Reviewed: 29 March 2024
Isabel
United StatesI love everything but mostly the customer service since the front door guy till the room service also the environment is great .. rooms kind of small but no big issue .
Stayed in March 2024
Reviewed: 4 March 2024
Juana
United StatesN/A
The hotel is centrally located, very close to the main plaza, restaurants The staff was outstanding, the room was comfortable and clean. Breakfast and food in general were delicious 😋 Transportation from and to the airport was a plus!
Stayed in March 2024
Reviewed: 20 December 2023
Yosselyn
PeruNothing
Yes
Stayed in December 2023
Reviewed: 21 November 2023
Leidy
PeruAwesome hotel!
Stayed in November 2023
Reviewed: 30 October 2023
N1l0
PeruNone
Comfortable property within a reasonable distance from the local market
Stayed in October 2023
Reviewed: 28 September 2023
Michael
BelgiumLoud in the morning until late in the evening if your room is around the restaurant patio. The breakfast is not very creative
It was very close to the plaza de armas and the staff was very friendly and helpful. A shuttle to the airport is provided free of charge.
Stayed in September 2023
Reviewed: 26 September 2023
Karen
PeruGets a bit warm without ventilation in the room
Comfortable, spacious, near everything, friendly staff, lovely city gem 🌸
Stayed in September 2023
Reviewed: 3 September 2023
Mitchell
AustraliaThe bath didn’t work and the hot water lasted not for so long
The house, location and also the attention was super wonderful
Stayed in June 2023
Reviewed: 13 August 2023
Avecita
United StatesRestaurant service was a bit slow
The location and Spanish colonial atmosphere
Stayed in August 2023
Reviewed: 23 July 2023
Steve
United StatesMattress was hard. No bilingual staff available
Quiet spaces… clean environment
Stayed in July 2023
Reviewed: 10 July 2023
R
United StatesCondition was great, very clean and quaint.
Location was ideal to all we wanted
Stayed in July 2023
Reviewed: 6 June 2023
Lorena
PeruThere should be a couple more dishes in the menu.
The staff was kind, the place was clean.
Stayed in June 2023
Reviewed: 1 June 2023
Adrian
United KingdomEverything is clean, new, well-maintained. My room, although not big, was very comfortable and the small bathroom modern and well done. It looked out onto a super little courtyard garden. Everything worked as it should! I needed quiet and it was very quiet. The patio-courtyard is very attractive, well furnished and is served by the excellent restaurant. Teas and hot water are available to guests at all times. All of the staff, hotel, restaurant, driver were all really nice, friendly and helpful. They collected and returned me to the airport in good time. I thoroughly enjoyed the couple of days I spent at El Portal Del Marques, it's a very well run hotel.
Stayed in May 2023
Reviewed: 6 March 2023
Dandan
CanadaNA
Breakfast, location, staff
Stayed in March 2023
Reviewed: 25 February 2023
Maritza
United Stateseverything was done well. I cannot think of anything they may need to improve
very nice and clean. personnel very friendly
Stayed in February 2023
Reviewed: 14 January 2023
Leonel
United StatesClean, great staff, good location.
Stayed in January 2023
Reviewed: 3 December 2022
Harkiirat
IndiaI had requested an airport pickup during booking but did not receive. however, it was not very far and I had no difficulty reaching the hotel. Also, the comfort and cleanliness made it up. in the end I have no negative points. The hotel did propose an airport drop off at checkout.
Stayed in November 2022
Reviewed: 4 October 2022
S_kathy
PeruThe room did not have a window, the door handles were too close to the wall and we got our fingers hurt when closing the door and locking the room. The cable TV did not work.
Good breakfast and confortable beds, big nice shower, they picked us up from the airport and were very nice.
Stayed in September 2022
Reviewed: 25 September 2022
Mario
United StatesNo elevator for carrying luggage. In Room #303, the shower not equipped with handle for an elder or for those with mobility concerns. I had to use my towel on the bathroom floor so as not to slip. Using a towel for this purpose meant that I had no towel to dry myself. Another towel would help greatly.
The value, the location, room size, congenial front desk staff & breakfast staff. Good shower with good pressure.
Stayed in September 2022
Reviewed: 17 September 2022
Mariann
SwedenThe pillows in the beds were to hard.
Location was great. The hotel was in an old colonial building with lots of charm.
Stayed in September 2022
Reviewed: 5 July 2022
Sánchez
PeruTraffic in the street
Staff were really kind and helpful
Stayed in July 2022
Reviewed: 1 July 2022
Rena
United Statesolder rooms but nice upkeep
pretty courtyard, excellent location, attentive and friendly staff, easy airport shuttle.
Stayed in June 2022
Reviewed: 20 February 2022
Christophe
Netherlandsclose to plaza de Arma. excellent wifi and tv/cable reception. can be somewhat noisy (other guests) because of how the rooms aru organized around the patio. staff (reception, cleaning, restaurant) is helpful and fast working (a salute to restaurant staff). price:service compares favorably to other hotels in the city. breakfast is a buffet if there are many guests, and it's a treat. on more quiet days it's more like a proper restaurant experience.
Stayed in February 2022
Showing 1 – 25
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