Av. Balta, 399, Chiclayo Chiclayo, Peru
#16 of 60 hotels in Chiclayo
Guests' ChoiceBased on 161 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 3 May 2024
Jose
SpainRestaurante
Stayed in March 2024
Reviewed: 20 April 2024
Family
United StatesPool and like we're open for a limited time. If you get back late it's closed.
Excellent service all around. Staff super helpful, friendly and attentive to anything needed
Stayed in April 2024
Reviewed: 22 March 2024
Sara
United StatesNot really a dislike, but (in keeping with Chiclayo norms) the halls and lobby are not air conditioned. The restaurant is a bit air conditioned
Great location and a comfortable room. Very kind and attentive staff. The breakfast is very decent.
Stayed in March 2024
Reviewed: 28 February 2024
1011
United StatesThe ongoing construction work was very loud and disruptive to a relaxing stay. The first room was not entirely clean, lacked soap and wash clothes, and the refrigerator was barely cool.
The staff was extremely kind and courteous.
Stayed in February 2024
Reviewed: 17 February 2024
Hans
PeruPrice
Location and pulcritude
Stayed in February 2024
Reviewed: 17 January 2024
Mauricio
PeruThe view from my room, had the blinds closed at all times
It’s location
Stayed in January 2024
Reviewed: 1 December 2023
Cris
PeruGood setup and service.
Stayed in November 2023
Reviewed: 14 November 2023
R&b
United StatesNa
Staff,jorge was a great help always smiling.
Stayed in November 2023
Reviewed: 18 September 2023
Ignacio
ArgentinaNothing really
It was very nice. Good location. Great restaurant and bar. Where Cristhian prepared the best Pisco Sour!
Stayed in September 2023
Reviewed: 5 September 2023
Alicia
PeruThere were tiny ants even though the room was cleaned every day. Unfortunately the main attraction(pool) was closed during my stay.
Location is excellent. Staff is fantastic and helpful.
Stayed in September 2023
Reviewed: 29 June 2023
Chi
United Statesshower
breakfast
Stayed in May 2023
Reviewed: 11 June 2023
Chi
United Statesvariety in the breadfast
Stayed in June 2023
Reviewed: 6 March 2023
Silver
United KingdomI stayed two nights and the wifi was terrible on my second day, so slow I switched it off and used data instead. the pool looked a bit sad, could do with an update
nice big comfortable room. it was very clean and well equipped breakfast was quite nice, although not as much choice as other Costa del Sol hotels I’ve stayed at in Peru. the staff were all wonderful, helpful and friendly location is good
Stayed in March 2023
Reviewed: 11 January 2023
Theodor
SwitzerlandAir condition, freezing in the Restaurant
Vey competent personnel at the réception, Ms Lindsey very professionnal, gongratulation ! Hôtel Centraly located but quiero in that buzy city
Stayed in January 2023
Reviewed: 4 January 2023
Renee
United Statesfew dead termite insects on window sills and they blow around.
close to the plaza; many restaurants near by. room was a great size
Stayed in December 2022
Reviewed: 12 November 2022
Teresa
PeruThe room cleaning would be better
Very confortable...and the staff very nice
Stayed in November 2022
Reviewed: 31 October 2022
Mario
United StatesNothing.
Comfort, large bedrooms, great showers, free buffet breakfast, kindness & attentiveness of the staff. if in Chiclayo again, I would stay here without hesitation.
Stayed in October 2022
Reviewed: 16 September 2022
Thomas
Belgiumthe room we got trough booking did not really live to the standards of a costa del sol, styling and finish was not very good
very helpfull and attentive staff. excellent breakfast!
Stayed in August 2022
Reviewed: 26 June 2022
Carol
United Statesfriendly staff, good location , nice breakfast room , nice big room , hot water kettle in the room
Stayed in June 2022
Reviewed: 19 April 2022
Ernesto
SpainTwo bottles of water instead of one in the room would have been nice. Airport transfer is not included. Room was noisy, Balta street is concurred at all times and windows don´t isolate the room from the outside properly.
Really comfy bed, well located, very kind staff, nice breakfast
Stayed in April 2022
Reviewed: 18 April 2022
A
ItalyNothing, everything was nice.
The position of the hotel is very good, close to the town main square, the main bus station and facilities. The room was wide, clean, well aerated, with a comfortable bed, good wi-fi. Excellent breakfast, self service, served in a nice room, with personnel attending you with kind and friendly attitude. We have been given the room earlier, as we arrived well in advance in the morning, tanks to the kindness of the staff of the reception.
Stayed in March 2022
Reviewed: 14 April 2022
Saulo
Perualgun personal de counter
habitaciones
Stayed in March 2022
Reviewed: 5 January 2022
T
PeruWiFi in our particular room at the end of the hallway was weak
Breakfast is great. Amenities are good. Great location and very helpful staff. A couple of minor maintainance issues but nothing that wasn't taken care of right away.
Stayed in January 2022
Reviewed: 4 January 2022
Frank
PeruThe breakfast
The pool
Stayed in January 2022
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