290 Calle 7 Cuartones, Cusco City Centre, Cusco, Peru
#7 of 294 hotels in Cusco
Guests' ChoiceBased on 211 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
9.5
Free WiFi
8.1
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End of dialog contentReviewed: 27 April 2024
Hollis
United StatesVery accommodating, allowed us to store luggage and arranged a taxi for us!
Stayed in April 2024
Reviewed: 24 April 2024
Elliott
CanadaWe had a basic room with a shared bathroom. The room was very basic but the shared bathroom was very nice. The staff were so kind and helpful so made the experience that much better. We got the included breakfast and thought it was good. couldn't get in a better location.
Stayed in March 2024
Reviewed: 21 April 2024
Veronique
United KingdomGreat location and staff. Very cute hotel and comfy bedroom. It was quite cold so they gave us an electric heater. Nice breakfast (note that the tables are outside, so some days it was a bit too cold to eat there; in those cases they do room service so you can have breakfast in your room).
Stayed in March 2024
Reviewed: 17 April 2024
Sarah
United Arab EmiratesThe staff were very nice and the property was beautiful. The fresh juices and breakfast were delicious. Perfect hotel to visit Cusco and the terrace in the middle is perfect to clock in a little work.
Stayed in April 2024
Reviewed: 16 April 2024
Dror
IsraelThe toilet wouldn't flush any solids 🙈. We were emberrased by that. Breakfasy only served from 7am, and the tours we took to Sacred Valley start earlier than that. Also, breakfast options were super basic, very small and unsatisfying for the price of the stay.
We stayed at the suite which was huge and very comfortable. Location was close to the main plaza. Staff was helpful with all we needed.
Stayed in April 2024
Reviewed: 14 April 2024
Maria
CanadaThe ambiance is nice! The staffs are very kind, helpful and accommodating. The receptionist, Anthony, went above and beyond.
Stayed in April 2024
Reviewed: 11 April 2024
Donald
United StatesThe bed and the pillow was very uncomfortable
The owner, staffs and location very close to the center and stores
Stayed in April 2024
Reviewed: 10 April 2024
Gisselle
HondurasWe didn't notice that the room we booked didn't have a private bathroom and had to use the communal one. But it was honestly SO clean and organized that we didn't mind at all.
The attention from the staff was beyond words. The kindest and most attentive people. They recommended tours, restaurants, etc. We loved that the included breakfast was a menu and not a buffet! The food was amazing. Our room was always clean. The hotel was very centric. No complaints. If we ever came back to Cusco, Casa Cristobal is a given for our stay!
Stayed in March 2024
Reviewed: 9 April 2024
Flavia
United StatesThe rooms were a little small but for the price, totally worth it.
The staff was extremely nice, friendly and always helpful. Great location, super close to the main plaza. Good breakfast options.
Stayed in April 2024
Reviewed: 29 March 2024
Daniela
GermanyFrom our point of view, everything was perfect. The only thing that could be improved is the shower, since it took a while to get warm water.
- Very central location with a maximum from 5 minutes to the city center. - Very friendly staff. They were really helpful with organizing our stay in Cuzco and recommending us places to visit. - The food was also really tasty, you can choose breakfast a la carte with local ingredients. You also get fresh juice and coffee or tea. This was our highlight from the hotel 🤩. - The rooms are really beautiful and clean.
Stayed in March 2024
Reviewed: 23 March 2024
Pamela
United StatesNo heater in the room.
It has a beautiful patio setting to hang out, have breakfast and play board games. They serve delightful breakfast included in our stay.
Stayed in March 2024
Reviewed: 22 March 2024
Brianna
United StatesCould have used more vegan options for breakfast - I could only eat avocado toast or oatmeal (both good, just wanted more variety)
Location was great, easy to walk to restaurants, shopping. Coca tea offered upon arrival and anytime during the day I could have a glass - very helpful for altitude adjustment. Beautiful courtyard.
Stayed in February 2024
Reviewed: 22 March 2024
Cynthia
CanadaThat I didn't stay longer. My trip was only 5 days.
Casa Cristobal exceeded our expectations. Our roon was clean and beautifully furnished. Antony and staff were friendly, helpful and very attentive. Perfect location.
Stayed in February 2024
Reviewed: 20 March 2024
Daniel
United StatesNo complaints.
Excellent location in walking distance to main square, but quiet. Beautiful, comfortable, homelike accommodations: comfortable bed, clean linens, nice hot shower with good water pressure, beautiful central courtyard. Complimentary breakfast was delicious, I got avocado toast. Excellent value. I would recommend to anyone visiting Cusco.
Stayed in March 2024
Reviewed: 19 March 2024
Tiantian
CanadaGreat location, very helpful and thoughtful staff, delicious breakfast, fast wifi, amazing value, highly recommend!
Stayed in March 2024
Reviewed: 17 March 2024
Coralee
CanadaA charming, historic boutique hotel. Unassuming from the outside, but opens into a beautiful courtyard. Everything about our stay was perfect. The staff is absolutely exceptional.We originally booked one night but were so pleased with our stay there we stayed for two.
Stayed in February 2024
Reviewed: 17 March 2024
Raqhelle
United StatesThe staff were very hospitable and accommodating. The rooms are spacious and comfortable. It was very close to Cusco center and many restaurants. I had daily activities at 4am and they packed my breakfast each day before my departure. Would recommend!
Stayed in March 2024
Reviewed: 14 March 2024
Laura
CanadaNothing really. The only comment I could make is about the wifi but that’s very minor given that the wifi is slow in most places.
Such a beautiful property and Antony was incredibly kind and helpful. I would highly recommend staying here. Thank you Antony for making our experience an amazing one.
Stayed in March 2024
Reviewed: 10 March 2024
Susan
United StatesFantastic cooked to order breakfast
Stayed in February 2024
Reviewed: 8 March 2024
Francesco
United KingdomVery friendly and nice staff, rooms were clean and quiet. Breakfast nice and fresh
Stayed in March 2024
Reviewed: 8 March 2024
Francesco
United KingdomAmazing staff and perfect location very close to the town centre. Breakfast was very nice and fresh. Rooms were clean and quiet.
Stayed in March 2024
Reviewed: 5 March 2024
Alina
ItalyReally nice property, there was some work going on during the day so it wasn’t super quiet but other than that the hotel is great
Stayed in February 2024
Reviewed: 1 March 2024
Natasha
United KingdomOur room had side on exposure to a small street that was sometimes noisy but wasn’t too bad.
Great stay at Casa Cristobel. Close to the historic centre, the staff were around to help with anything needed. Lovely breakfast and the room was large and clean. Bathroom was nice and always had hot water. WiFi strong enough to reach our room and good value for laundry service.
Stayed in February 2024
Reviewed: 29 February 2024
Marchand
FranceWe liked everything :)
Everything was amazing! The room was super cute and comfortable. The location is very central but not too central either. The breakfast was original, fresh and very good. And most of all, the people are extremely nice, helpful and welcoming!
Stayed in February 2024
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