Came in my bathroom and there were ants everywhere including crawling on my toothbrush. Now ants can always be a problem so though this is not good, the part that I was upset with was their response of "ehh that happens" and when I pointed out to them where they were coming from and a simple solution to fix (a simple caulk job that would take 30 seconds) they did not fix. That is the unacceptable part.

Amazing view of the city!

Stayed in October 2023

The bed was loud/squeaky. This is a problem for light sleepers.

Very good price for solo rooms. Decent location and nice view. Hot shower worked great!

Stayed in October 2023

Great staff, good breakfast. Best spot for pick up going out to the Inca Trail - you will be last picked up and first dropped off. Nice affordable private rooms to be able to rearrange all your belongings before a trek!

Stayed in October 2023

We got electrocuted from the shower

The view was amazing from the hostel and the location was perfect

Stayed in August 2023

It is located away from hustle and bustle of the city centre, yet close enough to it.

Stayed in June 2023

The wifi didn't work the entire time I was there. I had to wait an hour for someone to open the door at checkin because there is nobody at reception in the afternoon unless you request the exact time you are arriving. I had to wait outside in the rain with my luggage because there is nobody working there in the day time and no other neighboring accomodation will open the door.

The beds were soft and the breakfast was good.

Stayed in May 2023

The staff doesn't allow to use kitchen, however the refrigerator is allowed to use. Having kitchen available would be a definitive plus.

This hostel is a more of a hotel than the hostel. It has private rooms, with private bathroom. It is very clean, and spacious, with a great view of the city, and fast internet. The breakfasts are good and the staff is friendly.

Stayed in May 2023

The water was very touchy, it was either too hot or too cold and the coverage from the shower head was not the best. Also there was no key for the front door, but there was always someone there to open it for us when we rang the bell.

Loved the facilities, they had a pool table and a Foosball table. They provided a heater in our room because it was very cold at night.

Stayed in May 2023

I booked a private room to sleep well before my trek but unfortunately there was some kind of party in the room above me. I let the reception know and they said it was a different building. I'm not sure if that's the case as it was literally above my room (303), but either way bear in mind the location of that room meant you heard a lot of sound. Normally I wouldn't mind, but it went on until 2am >_<

They let me stay on the sofa when I arrived really early, and leave my bag during my trek for free, which was really nice!

Stayed in November 2022

The shower was weird, without an option to regulate the temperature. You never know if it will be hot or cold, however soon you learn to regulate temperature with water pressure. Sometimes toilets were out of toilet paper.

Great place to stay in Cusco. Amazing view of the city. Walking distance to central places of the city. Hot beverages for free all day long.

Stayed in October 2022

No hot water for shower for entirity of 4 day stay. Rooms very sparse. No hooks for hanging clothes , no mirror.. could easily add a few things to make double rooms more comfortable. Has the potential to be a super hostel.

View. Tea and coffee all day.. nice building with good layout. Cheap price for bed and small breakfast

Stayed in October 2022

We stayed here twice and on both occasions our rooms had pretty terrible showers. In the first room, the water was scolding hot and there didn't seem a way to cool it down, and in the second room the water only got to lukewarm temperature.

This hostel sits atop a hill on the edge of the Centro area (its about a 15-20 minute, hilly walk to Plaza de Armas). It has a spectacular view across the city and there is plenty of communal space to relax, plus free hot drinks available throughout the day. The staff speak limited English but are still very friendly and helpful, keeping our bags safe for us while we did the Salkantay Trek, and organising airport transfers. The rooms and beds are basic, but comfortable enough.

Stayed in October 2022

All good

Very wonderful staff, large common area

Stayed in October 2022

No electricity socket near the bed. The electrical heater on top of the shower would give hot water only if the flow is little.

Great location. Good breakfast. Good value for money. Great common area. Luggage storage.

Stayed in October 2022

quiet and comfortable, a walk up the hill from Cusco’s central area

Stayed in October 2022

The place can get a bit chilly in the evening. No breakfast was provided at 6.30 as was promised. Might be due to low season

The location is great with the view. Inside the hostel is spacious and has lots of common areas to sit back on a couch and enjoy the view. The staff speak good English and are very helpful with bookings and advice. They helped me to book a Machu Picchu tour and save like $200. Plus the trip itself was remarkable.

Stayed in October 2022

a localização era um pouco fora do que imaginava, meio vazio e fora do centrinho histórico, mas não longe

Bom Hostel, café da manhã bem gostoso.

Stayed in September 2022

The shower was a bit problematic in my room but usable

Great view and nice rooms

Stayed in September 2022

some of the staff was unfriendly, no opportunity to use the kitchen, often no water available (general problem in Cusco)

great view from the common areas, delicious breakfast, great roof terrace, nice spacious rooms, ladies who prepared the breakfast were really nice and friendly, rooms got cleaned daily

Stayed in August 2022

the shower was a bit of a dribble if hot. fine if cold. bedding was extremely heavy and difficult to move under (some people may like that but just not for us). bathroom smelt of drains.

excellent facilities with table tennis, football table, free tea&coffee 24/7. nice views of Cusco. rooms were surprisingly warm with plenty of blanket. staff were helpful.

Stayed in July 2022

The hostel is really nice, the view from the terrace is incredible.

Stayed in May 2022

very good hostel, the staff are amazing. Kliebert helped me a lot with the tours.

Stayed in July 2022

Breakfast was nice, but lacking in variety.

Enjoyed my stay at Cuscopackers and even extended to do more trips from Cusco. The hostel itself is about a 10 minute walk to Plaza de Armas, so it felt out the way of the noise/bustle of central Cusco (it’s uphill on the way back though, to warn anyway who might be suffering with the altitude but worth it for the hostel’s great views over the city). My room was clean and comfortable, daily housekeeping is also offered. The staff were really friendly and helpful, even when I had to wake them for early excursions! I thought the free tea and coffee was a nice touch, too. Wi-Fi was strong and reliable, or you can use the computer in the common area.

Stayed in June 2022

Location is a bit up to the hill. Its still 10-15min walk from the main square, but its not totally in the center.

Staff was very helpful. With a taxi, tips, advices. I could check in sooner, leave a bag for free for couple of days. There was a small heater in the room (which is needed). You could close the windows (which is not normal in other hostels in Cusco). Free tea and coffee all the time. Coca leaves for the tea!!! Love it.

Stayed in June 2022