Av. El Sol 1010, Cusco City Centre, 08200 Cusco, Peru
#69 of 292 hotels in Cusco
Guests' ChoiceBased on 198 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.2
Value for money
8.8
Free WiFi
7.9
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End of dialog contentReviewed: 19 May 2024
Christine
United StatesThe early check out time with no flexibility
It was conveniently located a walking distance from the train station and not very far from the old city square. The housekeeping staff and the other wait staff are pleasant and friendly, the front desk attendants are a little icy.
Stayed in May 2024
Reviewed: 11 May 2024
Julie
United StatesThere was a coffee maker but no coffee in the room. The noise from the open atrium carried into the room at night.
This location is 10 blocks from the main historical center, A safe and easy walk. There are several restaurants close by and a large artisan market. If you are looking for a quiter surrounding this is a great location. If you want to be in the middle of all the shops and restaurants, it I s 20 minute walk away. Very clean, incredible staff, well run and organized. I felt safe as a solo traveler. Close taxi ride to railroad station
Stayed in May 2024
Reviewed: 9 May 2024
Latoya
JamaicaI did like that it was a little walk from the Plaza and the main market. The little walk was even more difficult for me due to the altitude.
I like everything about this hotel. The hospitality reached from the staff was exceptional. The room was spacious and we even had a cute little balcony that overlooked the street right below. The breakfast options were many, the best I've had from visiting various hotels in Peru. The hotel was well kept, clean and had great decor.
Stayed in May 2024
Reviewed: 9 May 2024
Scousewanderer
GibraltarStaff were super helpful, breakfast was great and it was an easy 10 min walk to the centre.
Stayed in May 2024
Reviewed: 24 April 2024
Jeffrey
United StatesLove everything
Perfect location, very friendly staff, great restaurant
Stayed in April 2024
Reviewed: 21 April 2024
Teresa
United KingdomNoisy early in the morning when people were leaving on excursions
Room was great, restaurant and staff excellent, perfect location
Stayed in April 2024
Reviewed: 27 February 2024
Jessica
United StatesEverything was fantastic
The food and breakfast were amazing! The staff super helpful since day 1.
Stayed in January 2024
Reviewed: 18 February 2024
Rebecca
United KingdomNothing! We were very happy with our stay here.
Lovely hotel and the staff were so friendly and helpful. Gabriela on reception was especially good and let us store our bags a day early so that we didn’t have to drag them up to Machu Picchu. The hotel is clean and bright, and the food in the restaurant is excellent. The waiters do a great job too. The room was comfortable and we were given various options to choose from depending on whether we wanted a bath / shower, and an internal or street facing room with balcony. Very quiet where we stayed. Only a 2 minute walk from Wanchaq train station, and 10-15 mins from the main square. There’s a great market directly opposite the hotel.
Stayed in February 2024
Reviewed: 24 November 2023
Indu
Abkhazia, GeorgiaGood breakfast, excellent staff service, spa service
Stayed in November 2023
Reviewed: 13 November 2023
Cindy
United StatesIn summary, my stay at Xima was nothing short of exceptional. Your staff's dedication and attention to detail created a warm and inviting atmosphere that made me feel right at home. I sincerely appreciate the remarkable hospitality and the efforts put forth to provide a memorable experience.
Stayed in November 2023
Reviewed: 13 November 2023
Sinéad
United StatesAll perfect
Clean and good location
Stayed in November 2023
Reviewed: 7 November 2023
Jean
BrazilNot the case
Everything was perfect! Amazing place to rest and enjoy vacation! I recommend 🙌
Stayed in November 2023
Reviewed: 1 November 2023
Kaisar
CanadaI wouldn't call it a 4 star, more like 3 star hotel. Everything else was good
Stayed in September 2023
Reviewed: 28 October 2023
Nare
United StatesEveryone is so friendly and the place is so clean
Stayed in October 2023
Reviewed: 24 October 2023
Chris
United StatesLarge, comfortable room with balcony. Excellent staff services, breakfast and hotel dining experiences were superb.
Stayed in October 2023
Reviewed: 24 October 2023
Chris
United StatesExcellent staff service. Great breakfast and hotel dining experiences. Clean, comfortable, and large room with balcony.
Stayed in October 2023
Reviewed: 13 October 2023
Suz
United KingdomStreet sellers constantly bothered you at the entrance to the hotel and no one seemed to do anything.
The staff was helpful and welcoming. Breakfast was good with good variety. The room was comfy and the toilets did not smell too bad. The location was great for shopping, sites and access to good restaurants and the main square.
Stayed in September 2023
Reviewed: 22 September 2023
Brent
United StatesBreakfast was excellent - wide variety. Opens at 5 am, so if you need to depart at 6am for airport or attraction you can still get something to eat. Staff was helpful in providing suggestions of things to do/see.
Stayed in September 2023
Reviewed: 22 September 2023
Brent
United StatesLocation was excellent. Breakfast was excellent - starts at 5am. Stored luggage there while on Inca Trail. No issues. Plenty of hot water for shower.
Stayed in September 2023
Reviewed: 12 September 2023
Jamie
United KingdomBreakfast was good staff were very helpful and felt safe and secure
Stayed in September 2023
Reviewed: 30 August 2023
Moseebut
United StatesThe fridge at the room didn't seem to be plugged in. Inside rooms had to have curtains closed because people walked by could peek in. A 20 min talk to the main square.
Room was comfortable. Daily changes of towels and sheets. Location is on a main street. Outside street view rooms with small balcony. Daily breakfast had many choices and an expresso/ latte machine. Coca tea and Mint tea were available all day at the lobby.
Stayed in August 2023
Reviewed: 25 August 2023
Sebastian
United StatesNoisy room facing Avenue.
Clean and good facilities
Stayed in August 2023
Reviewed: 18 August 2023
Marci
United KingdomVery friendly staff and very helpful. The room was clean. The communal areas were very nice. The breakfast food was really good as well as the restaurant.
Stayed in May 2023
Reviewed: 9 August 2023
Sherrie
AustraliaOnly 2 coffee pods in the room for a multi-night stay and no milk. However breakfast started at 5.30am for early coffee fix.
Friendly and helpful staff. When my husband experienced a medical emergency they swung into action and arranged ambulance, etc - all in the middle of the night. Large proportion of English speaking staff made communication easy. Breakfast was comprehensive and delicious. Very good value.
Stayed in August 2023
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