Reviews of Apart Hotel El Puma
Calle Resbalosa 410, Cusco City Centre, Cusco, Peru
#191 of 288 hotels in Cusco
Guests' ChoiceReview score
Based on 26 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
8.5
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Facilities
8.1
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Staff
8.8
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Value for money
8.5
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Free WiFi
7.8
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Showing 1 – 25
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Reviewed: 10 April 2024
Alison
United Kingdom11 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 3 nights
The breakfast wasn't good at all and after our first day we didn't have it again - I found lipstick on my coffee mug! The kitchen was pretty gross too so we didn't find ourselves cooking in there and whilst we had a kitchenette in our room there was no fridge aside from the dirty one in the communal kitchen which we didn't want to store food in...think about adding in mini fridges where rooms have kitchenettes and keeping your communal kitchen cleaner.
The room was spacious and the bed was huge and extremely comfortable.
Stayed in February 2024
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Reviewed: 31 March 2024
Joe
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Apartment
- • Stayed 1 night
- • Submitted via mobile
Too noisy from the surrounding areas
Size of the bed, good spacious room!
Stayed in March 2024
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Reviewed: 13 February 2024
Joost
Netherlands29 reviews2 helpful votes7.0“A lot of potential, but it needs some work”- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 6 nights
- • Submitted via mobile
- We had read multiple reviews regarding the loud music from the nearby clubs. However, we thought how bad could it be and must be only on the weekends. Well, we were wrong. There is music EVERY day, it is VERY loud up until 5am. No joke. - The appartments are all connected to the main area where breakfast is served. They start preparing the kitchen for breakfast around 6, and that too is very noisy. Also, the breakfast served is very limited. We only had breakfast twice, other days we walked to a small café. - The appartment itself could use a good deep cleaning. The tiles in the kitchen area were very dirty and sticky (we wore slippers in the appartment!). The bathroom, especially the showerhead, can be cleaned better. The showerhead spurts out water in all directions. Also, though the view from the windows is nice, when you close them you can barely enjoy the view as they’re so dusty!
The apartment is very spacious. We like the availability of a small kitchen and the view on the main plaza from the windows. The employees were all very friendly. Overall, an OK appartment.
Stayed in February 2024
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Reviewed: 26 November 2023
Mariamangion
Malta27 reviews3 helpful votes9.0“Room with a view!”- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 4 nights
Easily the best stay in Cusco - 3 minute walk from plaza de armas and a view of the plaza from our room! Nothing to complain about.
Stayed in November 2023
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Reviewed: 15 October 2023
Jessica
United States20 reviews2 helpful votes8.0“Great location and value for money”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Room was a bit noisy as the window opened to the central/ dining area of the hostel
Super central location and clean rooms. Delicious breakfast
Stayed in October 2023
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Reviewed: 10 September 2023
Stella
Australia38 reviews4 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
clean, safe, friendly staff, very affordable
Stayed in September 2023
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Reviewed: 23 October 2022
Claudia
United Kingdom47 reviews9 helpful votes7.0“Ok”- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
The room was modest, not very clean and pretty cold. The shower water was not very hot. The booking page said room with view, but we got rooms with no view whatsoever, being told that the view is from the rooftop. The breakfast was very small.
Nice rooftop views, they held our luggage for a few days, the staff was nice.
Stayed in October 2022
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Reviewed: 11 September 2022
Fellix
Germany13 reviews9.0“Awesome location & rooms!”- • Leisure trip
- • Group
- • Triple Room with Private Bathroom
- • Stayed 1 night
Nothing.
Great location. Awesome large rooms with kitchen. Hot showers.
Stayed in August 2022
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Reviewed: 31 October 2022
Martin
Canada32 reviews2 helpful votes6.0“Nice staff and hotel, but noise around is unbearable”- • Leisure trip
- • People with friends
- • Double Room with Terrace
- • Stayed 4 nights
- • Submitted via mobile
So noisy it was unbearable. There is a bar next to the hotel that plays loud dance music from 4 pm to 5 am ( yes, 5 am). Groups of young peruvians gather around the steps that lead to the hotel get drunk out of their minds. We witnessed fights and shouting. There is also fireworks, police sirens, church bells, etc. Impossible to sleep.
Staff is nice, bed comfortable.
Stayed in October 2022
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Reviewed: 24 October 2022
Santosh
United States26 reviews1.0“If you are solo traveler on budget this hostel might be ok but not for families.”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Noise and the mess up with our booking that happened and the alternative room that was provided to us on our return at 9pm with a 6 yr old was comparable to a slum. We made reservation for one night via booking and were given a good room which we booked again at the property for 2 nights to return after couple of days. Upon arrival for checkin the guy at reception told us a story that the room we booked had someone who was injured and extended their stay and we don’t have the room anymore. The alternative was horrible hostel that looks literally like a slum and with a 6 yr old we had no other choice at 10pm to stay one night. Please avoid this hostel.
Location
Stayed in October 2022
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Reviewed: 23 September 2022
Maria
Ireland17 reviews10“The location is great, the room was very clean and the beds were very comfortable”- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
The location is great, the beds were very clean and comfortable
Stayed in September 2022
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Reviewed: 29 August 2022
Harry
Peru1 review1.0Very poor- • Business trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
The room was not ready at arrival and it was late at night very noisy location and the worst was the Receptionist He was very rude explaining the taxes increase on the price agree
Very rudely treated by the staff
Stayed in August 2022
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Reviewed: 12 July 2022
Melanie
Switzerland29 reviews3 helpful votes5.0“Good location but simple room”- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
Cusco is very cold at the moment during the night. We had to rent a heating. The neighbourhood is very noisy and the bed not so comfortable. At the end, the price is very reasonable. To access you have few stairs.
Location is very close to the plaza de Armas. You have the lavanderia, few nice restaurants about 2 min walking from the hostel. Beautiful view on the Plaza de Armas.
Stayed in July 2022
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Reviewed: 29 March 2024
Alexandra
Spain21 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 1 February 2024
Ardeshir
Iran49 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 3 October 2023
Hayna
Brazil3 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 3 October 2023
Hayna
Brazil3 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 3 August 2023
Andreas
Greece38 reviews2 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Triple Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 8 July 2023
Takuma
Canada6 reviews7.0Good- • Leisure trip
- • Group
- • Triple Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 3 November 2022
Susanne
United Kingdom19 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
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Reviewed: 16 September 2022
Miriam
Chile11 reviews8.0Very good- • Leisure trip
- • People with friends
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2022
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Reviewed: 2 August 2023
Noriyuki
Japan3 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 1 August 2023
Yotl
Japan126 reviews4 helpful votes5.0Passable- • Solo traveller
- • Double Room with Private Bathroom
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 11 October 2022
Florez
Colombia4 reviews10Exceptional- • Solo traveller
- • Double Room with Terrace
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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