Nothing. No complaints.

The room and the hotel in general was so clean and beautiful. You can have complementary breakfast and it is out of this world. The attention was also insuperable. I liked everything about it.

Stayed in April 2024

Absolutely nothing.

The cleanliness of the whole Hotel, the wonderful breakfast, and the staff were outstanding. Thank you so much Piere and Fabiola!

Stayed in March 2024

Nothing - I’ll be staying here again :)

I’ve been to Iquitos many times and stayed in several hotels in the area, and the staff at the Fitzcarrald are by far the warmest, friendliest, and most hospitable. The breakfasts are lovely - tasty fruit, eggs however you like them, good bread, tamales and coffee. The service is great! The property is in a good area too, it’s very close to town but in a quiet area, a short distance from the malecón. It’s also very easy to get taxis directly outside the hotel. My bed was super comfortable and I slept so well here :) The air conditioning functions perfectly and the rooms are kept very clean every day. The staff were really kind and helpful when my flight got cancelled - I had checked out but they gave me my room back for no extra cost for the rest of the day, until my rescheduled flight later that night. I loved it - it’s understated, very comfortable and super friendly.

Stayed in March 2024

Nothing.

We have stayed at this hotel for three days during our trip to Iquitos (province of Loreto, Peruvian Amazonia). The hotel is located in 5 minutes by a motocarro (tuk-tuk) ride from Iquitos ENAPU ferry terminal where all boats arriving from Peruvian border village Santa Rosa berth at and 400 m away from the city's famous landmark Ferrous House and very close to the Itaya riverbank promenade. All buses going to the local lake and leisure area Quistoqocha stop some steps aside the hotel's entrance door. - My and my friend's rooms were clean and tidy, cleaning was done everyday. - All facilities in the rest room were functioning OK, there was hot water in the shower. - Hearty breakfasts were served everyday with a choice of cooked eggs (omelette, fried egg, scrumbled egg with cheese, tomatoes or pork), bread with butter and jam, fruit salads, tropical fruit juices and a choice of coffee (black or with milk). - The receptionist Andre spoke a very good English and was ready to help. - The lady who owned the hotel was polite and kind, she was exchanging us USD into Peruvian currency at a good rate, helped to catch a bus passing by a park with local Amazon animals, fish and plants and before our departure gave a repellent tube to use it on our way back to Colombia.

Stayed in March 2024

It was a great place to stay! The beds were very comfortable. We slept great. We missed our flight and didn't have a place to stay that night. We went back and they were so good to us. Giving us another room for a great deal. She made us breakfast and it was very good and so much of it. Very close to the square and a lot of other places. This is a great place to stay!

Stayed in February 2024

Nothing that I can think of

Spotlessly clean and air con was really good! The breakfast was amazing too! Fabriola is so kind and lovely. She treated me like my mom:) Other staff and especially Pierre was super friendly and helpful too. They helped me organize the boat trip in Amazon river and to the butterfly farm. I had a great time staying in Fitzcarrald Hotel and will definitely come back :)

Stayed in February 2024

Breakfast is delicious, room is cozy and clean, everything is great. Especially the staffs are very helpful, owner Fabiola is nice and considering, she made us feel like staying at home as her family.

Stayed in January 2024

The breakfast is excellent, simple but full of fruit, delicious. The staffs are so helpful and warm, they treats us not just guest but family, it makes us really felt like at home and wants to stay in Iquitos morw days.

Stayed in January 2024

Really great value, air con was great and so was breakfast. Man on front desk was really helpful.

Stayed in January 2024

Everything was ok.

It’s a hidden gem in Iquitos. Fabiola, the owner, was always there to take care of you. They even took care of the other guests when I arrived early morning not making any noise to them. For sure I recommend this hotel and will go back. The smart tv in the room and fast wifi internet was a game changer in a city where internet is not good.

Stayed in November 2023

Fabiola ( the owner) treats you like a good friend rather than a customer. I requested for lunch and she personally prepared it for me and gave me company while I ate. It’s not everyday that you go to a hotel and get hugs and motherly affection. Though I was there for only 5 hours, I was beyond impressed by the kindness and thoughtfulness of the owners/managers.

Stayed in December 2023

Nothing to not like.

Excellent breakfast and service. The owner and staff were incredibly helpful, friendly, and accommodating. The room was large, very clean and tidy. I was looking for a quiet hotel to give myself some much-needed rest before traveling into the rainforest. This was exactly what I experienced at Fitzcarrald Hotel. The hotel is centrally located in Iquitos with easy access to all the city offers. Muchos gracias, amor y luz.

Stayed in November 2023

Nothing

Very clean and close to everything The owner is very nice and let me have the room until late pm even if checkout was supposed to be at 12:00

Stayed in December 2023

Nothing I would 100% recommend and come back

We spent the night in Iquitos either side of our trip out to an Amazon lodge, we loved our stay here and even looked forward to returning after our trip. It was clean and comfortable and the staff were friendly and helpful and clearly pride themselves on delivering a nice stay to all their guests. The showers we hot and the aircon was great after coming from a cooler climate to the heat of the jungle. Breakfast was nice and fresh and the young man at reception helped us organise laundry and airport transfers very helpful, thank you for our stay!

Stayed in November 2023

The owner brought me some food because I had an early flight the next day. She was so kind I really appreciated it.

Stayed in November 2023

Extremely friendly host, great service and fabulous breakfast! The location is fantastic too, just 3 minutes walk from the main square. AC works perfectly. Room was spacious and clean.

Stayed in November 2023

Great value, super friendly host/hotel owner

Stayed in November 2023

Nothing

Everything!Especially staffs in the hotel. Everyone is friendly and helpful

Stayed in October 2023

I have to mention that the rooms have windows orientez inside the hotel's corridors, and there is no lounge space, also no place for smoking.

Close to the city center, very clean, confortabile and elegant, the host cooks delicious breakfast and gives all the advices you need about the city.. It is also very silent, protected against the street's noise

Stayed in September 2023

It's a tiny thing, but some black tea available in the breakfast room would have been nice.

Quiet, clean, friendly, comfortable, excellent location, responsive staff, amazing value for the price. Just perfect. They'll make you fresh eggs with fruit and juice in the morning, too.

Stayed in July 2023

Nothing

Friendly staff, the front desk boy with good english. Location is good in city center with many restaurant nearby. Room is clean, good A/C, breakfast is great. There is hot water shower.

Stayed in July 2023

There was no view from the room

The room was very clean and nice, top service and the breakfast was really good. If you are on a diet, they do the best to make it as you want.

Stayed in June 2023

This was the second time I was staying at Fitzcarrald, after we finished our stay at the Amazon lodge. Again the hotel was quiet from the motor noise at night. The hotel manager spoke good English, was highly reliable and responsive and was always ready to help. The transportation from and to the airport the manager arranged was punctual and reasonably priced. Again the hotel is very clean. The breakfast was prepared fresh on the spot and served to our table by the kitchen staff who added greatly to the hotel. I personally would recommend Fitzcarrald hotel to Amazon visitors like us.

Stayed in May 2023

Not really.

Staff very courteous , communicate in English and give us ideas what see in town. Facility very clean and quiet from street noise. Breakfast is good.

Stayed in May 2023