Nothing

New construction, nice located, super friendly staff. We got a beautiful room with balcony, were we heard the water flow from the river near by. Great to sleep with…

Stayed in May 2024

room had a strong smell, maybe pigeon urine from outside.

Location is very good, nice breakfest and the staff was very kind.

Stayed in May 2024

A dresser for storage would be nice.

Very spacious room. Excellent breakfast.

Stayed in May 2024

A bit far from the centre. Breakfast very basic. But staff tried hard to assist us. No coffee maker in room.

Good sized Junior Suite. Staff worked hard to help us.

Stayed in July 2023

When we arrived there weren't hot water in the shower and we had to ask them to fix it and waited quite a while before we were able to shower. Also the main bulb in the room didn't work. If it was a two stars hotel it wouldn't be a problem, but we expected more. The view from our room was actually into a building site.

The room is very spacious and the beds comfortable. The staff were nice and helpful. The bath in the room was great. There is an option to leave the bags in the hotel when going to the Machupicchu.

Stayed in May 2023

Room was smelly even after we opened the windows for few hours. Not amazing value for money but as are all things in this town

Located at the end of town so pretty quiet. Very friendly and helpful staff. Breakfast was alright but nothing spectacular.

Stayed in November 2022

no a/c as mentioned in the general information through Booking.com

clean property

Stayed in September 2022

although very touristic village, staff was not speaking English. no hot water in the bathroom, only lukewarm. no cut fresh fruits at breakfast.

super friendly staff. breakfast was ok. location was good + no noise from outside

Stayed in July 2022

the shower was not so hot...

Very good breakfast, comfortable beds. The hotel staff was very kind and supportive (they came to pick us up at the train station, they took our baggage to the train station when we were leaving).

Stayed in July 2022

No complaints

The staff was so helpful and proactive. I would definitely stay here again

Stayed in June 2022

The room was a little cold.

We were the only ones in the hotel and the staff got up at 4am to make a big breakfast just for us. Really nice and hot shower.

Stayed in January 2022

Staff couldn't be friendlier or more helpful. They were constantly going the extra mile to help us. Got a room upgrade as they weren't very busy. Breakfast wasn't the best we've had but good enough.

Stayed in February 2022

great space dining room.

comfortable room.

Stayed in December 2021

None

Good place for the money, very helpful staff, quiet location

Stayed in October 2021

Make no mistake-it's not a luxury property but a basic,functional,clean place to sleep. It's a good 5 -minute walk to the main areas but the tradeoff is the hotel is quiet outside.Inside,sound travels because of brick/cement construction-but that appears to be the case with all hotels here.

Friendly and helpful staff.Met me at train station and helped carry my luggage. Hotel is only a few years old so it's clean,modern and everything works well .It was so quiet an area that I slept with the windows open-something not possible with hotels closer to train station and main plazas. Eager and friendly front desk staff and ,especially,kitchen staff.They'll make just about anything you want for breakfast. The hotel is very well priced,imo.

Stayed in October 2021

This review has been hidden because it doesn't meet our guidelines.

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Loved it all

Stayed in May 2024

Didn't like that there was no ac to control humidity. The unit we stayed at smelled damp, but aguas calientes is pretty cool all year round

I picked this hotel because it's one of the few hotels near the train station that had everything my group needed. We were a group of 16 and we were looking for a place that could accommodate all of us, with breakfast, elevators, bag drop, and more. Golden Sunrise had all of that. Even though it is close to the train station it does not get much of the foot traffic from the train. Access from the train station is not that straightforward as you would have to go a little out of your way to get to this hotel. It's in one of the far ends of the town past the football stadium. One thing I really appreciated is that the staff of the hotel were there at the train station when we arrived, they had a sign with my name to guide us to the hotel. This is something we didn't request or expect. Conveniently the hotel also has a few markets and restaurants nearby. The businesses in this side of town are more catered to the locals. The breakfast offered a little more options than your average continental breakfast, looks like everybody seemed to enjoy it. Hotel was near the rivers so you could hear the water swooshing by. The staff did a great job.

Stayed in April 2024

Great, staff incredible and where accommodating with a late checkout

Stayed in December 2023

Situated in a nice location

Stayed in November 2023

My room was very spacious. The bed was a dream. The wifi was excellent. The room facilities left nothing to be desired. There is a very large flat screen TV (with all internet streaming services) with sound system. The bathroom was large, but my highlight was the jacuzzi in the room. After an exhausting (but gorgeous) hike to Macchu Picchu, there was no better place for me to relax in this hot tub. A large balcony overlooking the small river and a mountain with a very quiet neighbourhood completed the visit. Not to be forgotten: The staff was very friendly and helpful.

Stayed in June 2023

Nothing to say.

Good option to stay in Águas Calientes. It is located a little bit far from the main center, but in a very short walk (about 5 minutes) you reach the artisan market, train station and restaurants. The hotel itself is nice. The staff is friendly. The room is big, clean and confortable. The breakfast is ok, but could be improved.

Stayed in June 2023

nothing

Good location, the staff was super host, they arrived for us to the train station and helped us with the luggage. The room was spacious and sparkling clean. The breakfast was abundant, fresh and with lot of options

Stayed in May 2023

cockroach jacuzzi didn’t work smelled horrible loud noises

big bed

Stayed in August 2022