Av. Federico Villarreal 115, Chiclayo, Peru
#7 of 60 hotels in Chiclayo
Guests' ChoiceBased on 130 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 22 March 2024
Esther
PeruBut over prices especially the food and no free water in the room
Great restaurant and comfortable room
Stayed in February 2024
Reviewed: 1 February 2024
Diane
United StatesTo reduce plastic trash, use refillable dispensers, not small plastic bottles.
Excellent hotel with pool and restaurant, shops and good service. Great breakfast buffet! Courteous staff.
Stayed in January 2024
Reviewed: 27 October 2023
Magaly
United StatesThe fact that I had to pay extra for early check in. Room was ready and I would have to wait about two hours for normal check in. But we were exhausted from a long journey and agreed to pay.
Courteous and helpful staff. Good restaurant. Great breakfast. Comfortable, clean and spacious room. Due to one night stay, we could not enjoy other amenities. Easy check in and check out.
Stayed in October 2023
Reviewed: 16 October 2023
Jacquie
New ZealandRoom was spacious and very clean. Bed was very comfortable. The staff were very helpful. We enjoyed our stay.
Stayed in October 2023
Reviewed: 30 May 2023
Carlos
United StatesAC in the building itself needs to improve its very hot from elevator to the lobby
Everything was great ; staff was very welcoming and helpful; food was delicious reception office was very very friendly n helpful the guys definitely were huge help for us
Stayed in April 2023
Reviewed: 24 May 2023
John-paul
Brazilnothing
excellent property. we didn’t even have to leave the hotel because it has everything !!! would definitely stay again.
Stayed in April 2023
Reviewed: 6 February 2023
Cam
United StatesI did not experience any situation that I can say should be different or better.
the breakfast is exceptional and the courtesy of every person work there.
Stayed in February 2023
Reviewed: 14 January 2023
Guido
Netherlandsthin Walls, you can hear other rooms
Nice hotel, clean
Stayed in January 2023
Reviewed: 14 January 2023
Davis
PeruMosquitos
Everything
Stayed in January 2023
Reviewed: 1 November 2022
Maria
Perueverything was great
great staff make our stay so confortable
Stayed in October 2022
Reviewed: 4 October 2022
Juan
United StatesNone
Stayed in September 2022
Reviewed: 10 September 2022
Juan
PeruNice rooms good prices.
Stayed in August 2022
Reviewed: 9 September 2022
Connie
United StatesIt takes too long to check in and out.
Dining room staff were fantastic. Front desk staff were fantastic except one man.
Stayed in August 2022
Reviewed: 3 September 2022
Cam
United StatesYou are doing GREAT giving the best service to your guests
The breakfast is so good with different healthy and delicious choices and the room so comfortable and very well maintenance and the sauna & spa was so relaxing.
Stayed in September 2022
Reviewed: 19 August 2022
Jarufe
PeruCarta: Festival DUROC
Stayed in August 2022
Reviewed: 5 July 2022
Carmen
PeruThe bathrooms, albeit were clean need some renovations.
The restaurant is very good
Stayed in July 2022
Reviewed: 11 June 2022
Stacy
United StatesChiclayo itself did not feel as safe as the rest of Peru, but the hotel staff were excellent at taking care of us and helping us with transportation.
The staff were all very friendly and our room was much larger than expected. We opted to get a massage because the price was really affordable and much less than we would pay at home. The massages were excellent and very relaxing. We ate at the restaurant every night for dinner and the food was good.
Stayed in May 2022
Reviewed: 26 April 2022
Audrey
United StatesEverything was good, excellent breakfast, clean bedroom .
Stayed in April 2022
Reviewed: 23 April 2022
Audrey
United StatesBreakfast excellent!!! Good location.
Stayed in April 2022
Reviewed: 30 March 2022
Ed
TurkeyClean airy rooms, good restaurant.
Stayed in March 2022
Reviewed: 20 March 2022
Juan
United Statesthe rooms, bathrooms need renovation. Some waiters need better manners. One occasion I asked for lemon juice, and I was told that there was no lemons available. Difficult to believe in Peru.
the staff at the counter extremely helpful
Stayed in February 2022
Reviewed: 1 March 2022
Ronald
Perurestaurante
Gym
Stayed in February 2022
Reviewed: 1 March 2022
Robert
United Stateswifi could be better
fantastic gym, convenient and good restaurant
Stayed in February 2022
Reviewed: 18 February 2022
Andree
United StatesGood food 👍
Stayed in December 2021
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