Av. Tomas Valle s/n esq Av. Faucett, Callao, Callao01 Lima, Peru
#42 of 304 hotels in Lima
Guests' ChoiceBased on 1972 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.3
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Angela
ColombiaIt is impossible to shower with cold water.
This hotel is great. They have a shuttle to the airport every 15 minutes.
Stayed in April 2024
Reviewed: 15 May 2024
Christopher
United StatesExcellent breakfast. Very quick and easy check-in and checkout. Hotel shuttle to and from the airport was very convenient. The hotel was very well maintained and exceotionally clean.
Stayed in April 2024
Reviewed: 15 May 2024
Sahebrao
IndiaNothing
The cleanliness, staff response and food
Stayed in May 2024
Reviewed: 15 May 2024
Ivana
SlovakiaAfter the flight from Cusco to Lima was cancelled, we needed accommodation close to the airport. Excellent staff, we had Jose on the runway, who was great. Thank you for the support and the transfer to the airport
Stayed in May 2024
Reviewed: 15 May 2024
Lee
United KingdomThe area outside of the hotel is a little crazy but don't let that put you off booking here. Everything you need is within the hotel.
The staff were excellent (Yarly and Emma in particular) and made me feel very welcome as a solo traveller. The breakfast was delicious and the room was well appointed and comfortable. I had a very good night's sleep on the way to an from Cusco.
Stayed in May 2024
Reviewed: 14 May 2024
Korie
United StatesIt is located right next to a very noisy roundabout with people shouting and honking horns at all hours.
Exactly what you expect from a Holiday Inn
Stayed in May 2024
Reviewed: 12 May 2024
Beccy
United KingdomDidn’t notice anything I disliked
Attentive staff, immaculately clean room. Lovely clean shower and bed was very comfortable. Good breakfast buffet available.
Stayed in May 2024
Reviewed: 11 May 2024
Laura
United StatesThe WiFi signal was weak.
Well appointed with attentive staff
Stayed in May 2024
Reviewed: 10 May 2024
Henri
FranceNothing
Nice and comfy room. There's a free shuttle to get to the hotel. Good restaurant on site with very friendly staff. Water in the room
Stayed in April 2024
Reviewed: 5 May 2024
Juan
Puerto RicoI was surprised by the kindness of William and Grecia they are both really great people they have such great hosts
Stayed in May 2024
Reviewed: 4 May 2024
Matthew
United StatesThe desk staff weren’t the most helpful. We stayed here twice during a 10-day span. We asked for additional water bottles both times because the tap water isn’t safe to drink. Once they gave them to us without any difficulty. The second time we were there, they acted like that was a big inconvenience and ended up charging us for it.
The complimentary breakfast was fantastic. Proximity to the airport was great. The free shuttle was really helpful/convenient.
Stayed in April 2024
Reviewed: 3 May 2024
Romney
United StatesClose to the airport, has a shuttle, decent restaurant, quiet room, friendly staff.
Stayed in April 2024
Reviewed: 3 May 2024
William
United StatesI can't think of anything that I disliked.
It had lobby internet computer for email, etc. It was in walking distance to airport. It was safe. It was comfortable. The staff were helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Lydia
United StatesNothing!
Great staff, easy shuttle service picking up from airport and dropping off. Facility was clean and safe. Would 100% recommend to other travelers.
Stayed in May 2024
Reviewed: 1 May 2024
Greg
CanadaGreat staff. Very friendly and knowledgeable . The facility was clean and modern
Stayed in April 2024
Reviewed: 29 April 2024
Jim
United StatesVery clean hotel,very friendly and helpful staff
Stayed in April 2024
Reviewed: 25 April 2024
M
United StatesBreakfast and shuttle
Stayed in April 2024
Reviewed: 25 April 2024
Beat
Switzerland-
Top hotel. Looks like brand-new. Super clean, great location and very friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Ruben
United StatesThe shuttle was very convenient. The location was excellent
Stayed in April 2024
Reviewed: 21 April 2024
Morag
United KingdomNothing
The rooms were very clean and the beds were super comfortable with excellent pillows
Stayed in April 2024
Reviewed: 21 April 2024
Carla
United StatesBreakfast was outstanding and lodging a few minutes from the airport was perfect. And it was quiet so we slept well.
Stayed in April 2024
Reviewed: 21 April 2024
Lucy
United KingdomThis hotel is expensive especially for Peru but to be expected for the convenience of being so close to the airport.
Stayed for 1 night after a late flight with an onward flight the following morning. Friendly and helpful staff. Convenient location next to the airport with a regular shuttle bus. Very large and comfortable beds. Good selection at breakfast. Felt safe as a solo female traveller here.
Stayed in April 2024
Reviewed: 20 April 2024
Daniel
El SalvadorNa
Next to the airport is probably one out two best places to stay if you have to catch and early flight. It takes only 5 min to get to the airport and that for Lima is special, breakfast was good as well
Stayed in March 2024
Reviewed: 20 April 2024
Family
United StatesPrice was a bit high.
Super comfy, relaxing and quiet. Breakfast buffet, which is included in the stay, was amazing.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content