Portal Confituria Plaza De armas / segundo piso, Cusco City Centre, Cusco, Peru
#150 of 188 B&Bs and Inns in Cusco
Guests' ChoiceBased on 42 hotel reviews
7.2Cleanliness
7.5
Comfort
7.4
Location
9.5
Facilities
6.9
Staff
8.6
Value for money
7.5
Free WiFi
7.1
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Showing 1 – 25
Reviewed: 24 April 2023
Day
United StatesThey cleaning could be better, and the showers take a minute to get hot water.
The location was ok, a bit noisy from the nearby clubs.
Stayed in April 2023
Reviewed: 2 December 2022
Daniel
Costa RicaThe bathroom was too small and there is no separation between shower and toilet. Everything gets wet.
Very good position and the balcony view is really nice.
Stayed in December 2022
Reviewed: 5 September 2022
Bianca
Italycash only
location, it is very central
Stayed in September 2022
Reviewed: 27 August 2022
Dave
United StatesBeing located on the square and having very thin walls created a very loud environment. Also people leave very early for excursions and the thin walls allow you to hear everything going on. If you’re an English only speaker there is definitely a language barrier with the owners.
Great location right on the plaza. The rooms were very clean. Breakfast was very simple but good. Convenience store on the first level was very handy.
Stayed in July 2022
Reviewed: 23 August 2022
Dea
IndonesiaThe facilities. The building is very old. Don't expect too much. It is only fits budget backpacker.
It is in the middle of everything! Close to all restaurants and tourist attraction. Overall, I give 10/10 for the location. The staffs are also kind.
Stayed in August 2022
Reviewed: 2 March 2022
Morenito222
United StatesTV no sound, I Dont need a TV! but if you put one, let it work. or Just dont put it. Door knob in my room broke - but not fixed. Cold because no heat in rooms. (but Thick blankets helped)
Greatest Location Ever! - Right in the Center of Plaza de Armas, Cusco.
Stayed in February 2022
Reviewed: 24 May 2024
Gerald
PeruOur bathroom wasn't the best but it had hot water which certainly makes a difference.
Great location right in the main plaza and yet was still quiet and laid back. The staff are warm and pleasant and responded to any needs we had.
Stayed in May 2024
Reviewed: 5 January 2024
Kaz
FranceToilet and shower are not in the room.
Staffs are very nice.
Stayed in January 2024
Reviewed: 23 November 2023
Dean
AustraliaToilet had cistern lever flushing problems Too noisy to sleep at night had to use noise cancelling headphones Breakfast was very basic no coffee !!
The location in front of Plaza de Armos Cuzco
Stayed in November 2023
Reviewed: 21 November 2023
Heverton
Brazil- For several nights they turned of the hot water, so we needed to keep asking to them to turn it on! And most of the times it didn’t worked properly. They change the thermostat all the time, during the night time, you’ll not have a hot shower after a party or a long day walking and visiting. - They do have breakfast, but it’s also so simple. (Hot water, peruvian bread, fried egg and tea), no other options other than that, wich was tuff. - The toilet was BROKEN as you can see in the photos and it was drowning, literally the room was full of water every morning, and most of the times WE HAD TO GO GET the stuff and dry it by ourselves. (They didnt fix it or apologize for it) - The window of the 304 is in the corridor, so cant open it and have privacy at the same time, also, you can hear all the guests and staff all day long walking and everything. - Sometimes they leave the kids in the reception of the hostel, they have around 7 and 11 years old, and don´t speak english, i had problems trying to talk with them to ask for amenities, hot water, and more.
The location is fantastic! Right in front of Plaza Del Armas. The staff is also good, you can see that they are good and simple people wanting to help, but they seem not prepared to handle some situations. (They don't speak english as well)
Stayed in October 2023
Reviewed: 19 November 2023
Anna
Abkhazia, GeorgiaEverything, the room, the food, the location, the staff. Everything was super nice, very convenient and easy access to everything. The lady was super nice and let us leave our bags until our flight time, also when my flight was delayed she let us stay in the waiting area. Five stars.
Stayed in November 2023
Reviewed: 22 October 2023
Hector
Costa RicaThe wifi was not working properly, the plugs were very loose and I wasn’t able to charge my phone nor any of my devices while I was there. The reception was ALWAYS unattended. The first night of my stay I decided to go partying and upon my return the place was closed. I rang the bell and knocked but no one responded so I had to find a different place to spend the night. Next morning when I return, I speak with who I understand is the lady in change, let her know what happened, and she says that they didn’t realize when I left the property 🥲 and I was like: I should be free of leaving and returning any time I please, and she’s like: no, you need to tell us when you leave. And that would’ve been tot fine, but NEVER mentioned that upon check in so I ended up getting my airport transportation complimentary. However, the lady never stopped making up making up excuses and never apologized for nothing, she was like giving me the service for free so I could shut up.
The location
Stayed in October 2023
Reviewed: 17 October 2023
Renzo
PeruThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 August 2023
Diego
ItalyThe staff was very friendly and always kind and helpful. Saul is always available to accommodate you and to make you feel comfortable.
Stayed in August 2023
Reviewed: 27 June 2023
Cristian
United StatesVery convenient location. Clean facilities. Extremely courteous staff, Saul was very accommodative. Great breakfast. Overall exceeded my expectations. Will definitely stay here again when I come back.
Stayed in June 2023
Reviewed: 17 September 2022
Colby
United StatesWe didn't have a bathroom we could use. The toilets were backed up and the bathroom smelled like sewage really bad. The staff was really nice in trying to clean it that night and get the smell to go away but as soon as the toilet or water ran the smell came back. We woke up and couldnt use the bathroom the smell was so bad, we left at 6am skipper breakfast and headed for another hotel.
The location is good being right on the main plaza but the noise outside all night and I'm talking all night starting at 8pm and going until 6am the music, fireworks, people outside at bars is really loud, i was trying to cover my ears with the other pillow. The beds are comfy.
Stayed in September 2022
Reviewed: 1 August 2022
Sara
United StatesThe hot water situation for showers is not good. The hotel was very noisy not only from the people in the hotel but bad insulation and noise from surrounding areas.
Location was great!
Stayed in July 2022
Reviewed: 4 June 2022
Grabiel
PeruEverything was good.
Stayed in June 2022
Reviewed: 26 April 2022
Lurene
United StatesThere is no toilet seat.
Overlooking the Plaza de Armas.
Stayed in April 2022
Reviewed: 21 March 2022
Aaron
AustraliaRoom got very cold, was tough showering in the morning. The shower was hot but the stream of water was very narrow - not ideal for a big fella like myself.
Absolutely everything was perfect! The hosts were just gorgeous and were happy to help with anything I needed. I bought a Drone with me for photos and it suddenly stopped working, the host happily let me use his computer so I could rectify the problem.
Stayed in March 2022
Reviewed: 20 March 2022
Quiros
PanamaNo heater. If you deal well with cold weather will be fine.
Amazing service! The staff really nice and willing to assist and provide information about everything, tours, transportation. Really helpful. Simple but deli breakfast. Warm/Hot water available. The best location ever, just in front Plaza de armas near from restaurants, stores, markets, train tickets, machu picchu tickets, tours agencies, everything. Saúl is the best!!!
Stayed in March 2022
Reviewed: 20 March 2022
Antonio
United StatesThis the better Selinas. We stay at both Selinas, more comfortable, cleaner and better staff
Stayed in February 2022
Reviewed: 5 November 2021
Fernando
United StatesThe entrance does not reflect the quality of the property
The location was superb !! The personel were so friendly and helpful.
Stayed in November 2021
Reviewed: 1 August 2021
Douglas
PeruBedsheets were heavy. Bathroom was uncomfortable. When you shower you splash water all over the place, because the curtain is too short and the drain was clogged. Floor was quite dirty. You could hear all the noise from other visitors entering or exiting the premises, specially when going down the stairs. The entrance was always locked so you had to wait for the staff to open the door. Staff rarely wore masks or took any sort of safety health protocols. Finally the price was higher than initially stated. Overall a pretty bad experience, wouldn’t recommend.
The location of the hotel, warm water
Stayed in August 2021
Showing 1 – 25
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