nothing

Great location in a quiet street but still close to Plaza de Armas (~ 10min walk). Staff were super attentive and even prepared 2x a breakfast box for us when we had to leave early in the morning and also were able to keep some of our luggage over 4 days when we did the Salkantay Trek.

Stayed in January 2022

to come to the hotel you need to go up to the street. which is quite difficult even for us, due to altitude.

all was absolutely good, breakfast was standard, beds comfortable, all needed was included

Stayed in December 2021

Extremely friendly and flexible. Great view from the room and value for money.

Stayed in December 2021

My parents went to cuCo and stayed in this hotel. They said all was wonderful, the staff was nice, kind, and helpful. Also, the breakfast was great, abundant and delicious. Definitely they will stay here again in their next trip to Cuzco.

Stayed in November 2021

All was wonderful, clean, and staff was really helpful.

Stayed in November 2021

The room was extremely nice with an amazing view to the city. The bed was very comfortable and the staff was really kind, they helped us a lot. I recommend the place very much!

Stayed in November 2021

- really proper and nice accomodation within walking distance (5 minutes) to plaza armada - large and really comfortable room with fridge and heater - large bathroom with hot shower - really nice and helpful owners - tasty and varied breakfast

Stayed in September 2021

Room was very big and clean. It has everything you need (toiletries, safe, tv, heater). The breakfast is good, you have a list from which to choose.

Stayed in September 2021

Took forever for the water to warm up. Other guests were in the courtyard visiting loudly until around 2 am and we could hear everything.

Comfortable beds, location and service was excellent. Taxi to the airport in the morning was why we chose the hotel too.

Stayed in September 2021

Everything was perfect! Amazing staff and so tasty breakfast, huge comfortable bed, so clean and cosy:)

Stayed in August 2021

A bit cold and for some might be difficult to go up as hotel is situated on hill/ramp

Dalna looking after hotel is amazing, caring and helpful. V good room facilities, quality linen, sparkling clean

Stayed in July 2021

Bathroom pipes smelled bad, room was next to the kitchen which was very noisy from 5.30-6am

Very well located

Stayed in May 2024

We had a lower floor room with a large uncomfortable sofa. Not as private feeling as the cheaper and much better upper floor room. No water in room (mean) and no tea making equipment.

Very decent, charming hotel with a good location. Breakfast good and pleasant staff.

Stayed in March 2024

One member of staff gave a recommendation that landed one of us in hospital. When we arrived in Cusco, I explained I wanted something chilled to acclimatise, he recommended to go to the Rainbow Mountain and assured me that on horseback it would be chilled. One of us developed high altitude pulmonary oedema. He never apologised genuinely for this. He seemed to prioritise on commissions agreed with tour agencies than on basic safety. Furthermore, as a result we had to change itinerary, which required to cancel one night with them. When I requested a free cancellation through Booking.com, hotel staff answered that the free cancellation would be conditional on me “not penalising them”. Note that it is quite a steep walk upwards to reach the hotel from the Plaza de Armas.

Cozy, clean, with spacious rooms, well decorated in Andean style. They have a charming little terrace and some rooms have a spectacular view. Some of the staff were really helpful, appropriately concerned when we needed help.

Stayed in January 2024

One of those places where the wifi doesn't reach all the rooms (even on the ground floor by front counter). The walls are very thin - we could hear people talk to front counter. The bathroom could use an upgrade.

Very good breakfast. Personal was really kind and welcoming. Baggage storage available. Up a quiet street, at a 5-10 mins walking distance from the heart of the historical centre.

Stayed in December 2023

They wanted to charge us $20 for an early check in and that wasn’t mentioned anywhere. Even though the rooms were ready and we were exhausted, they said it’s company policy but I looked it up everywhere and it never stated that. The rooms are not functional, if you are staying for several days, there is no closet so you kind of need to put your stuff on the floor. Also, the room we got advertised that we would get robes and slippers but that didn’t happen.

The hotel has nice decoration and the bed was very comfortable. The breakfast was nice and the location is good (a bit steep but close to the plaza). They have a heater that works nicely and the water pressure is great. They have hot water all day. The rooms are spacious.

Stayed in October 2023

The hotel needs to be renovated. Especially the toilet. The ground shakes and makes noise when walking because of the age of it. The room and bathroom is cold. I was expecting a better room, therefore stayed only for 1 night.

Breakfast was decent and maybe the location.

Stayed in September 2023

The place itself it’s pretty and close to everything. The room is great and beds at super comfy… however our experience was quite bad as they gave us the room right next to the dinning area with two windows looking at the tables hence no privacy at all and extremely noisy. Not happy with our experience but I believe the hotel is really nice with a different room with views like we were expecting by the pictures

The place itself it’s pretty and close to everything. The room is great and beds at super comfy… however our experience was quite bad as they gave us the room right next to the dinning area with two windows looking at the tables hence no privacy at all and extremely noisy. Not happy with our experience but I believe the hotel is really nice with a different room with views like we were expecting by the pictures

Stayed in November 2022

Breakfast was not a buffet as advertised, and was served semi-outside, which was very cold. Our room (nr 11) did not match the pictures (much smaller) and we had a lot of light and noise in our room (6am: maintenance started getting supplies in the room next to us; and throughout the night - morning: lots of people coming back drunk or leaving early for tours). We left after 2 days although we had 8 more days in cusco. Although we had a booking discount, it was still not worth the price, our later bookings were much better

The presence of a heater was so nice! The room was clean and the beds were comfi

Stayed in August 2022

we booked 3 rooms. One was a superior room for me and my wife. it turned out to be the worst room in the hotel ( an addition in the courtyard in the middle of the kitchen and the breakfast area. we refused to stay there. Had to leave the family behind and book another room in another hotel.

location, staff

Stayed in December 2021

the Wi-Fi was very slow. it’s a public Wi-Fi with no password . we couldn’t watch a movie because the movie paused every 10 seconds. Loved that it was energy sustainable , but we couldn’t leave our devices charging in the room since the energy worked with a card. Next time I will ask the staff to leave it charging for us.

Loved the staff and service we received at Hotel Boutique Gold Garden. they treated us like royalty. The second portion of what I loved from the hotel was THE ROOM! it was spacious!!! and the view was BEAUTIFUL! In addition, they gift you: toothbrush, toothpaste, shaver, make up remover, Qtips, shampoo w conditioner, sewing tools! it was marvelous. even the bathroom had a beautiful view! I just loved the space and the lack of steps inside the room. the bed was comfortable. The breakfast was delicious! we bought big water bottles for affordable prices. We completed Caminos del Inca and they prepared a Lunchbox for us at 4 AM! and we left our Carry one at the front until we were back from caminos del Inca and we weren’t staying there after (it was booked). We have to mention Juan and Miguel who were just amazing with us when we arrived at late hours and set us off at 4 AM. As I said , wonderful staff small walk from the plaza de armas . about 0.2 miles . great for those who want to put their health first and walk to Plaza de Armas!

Stayed in December 2022

room very dated and parts damaged such as some of the plugs. cold and temperamental heater.

good location.

Stayed in August 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in December 2023