Avenida Hermanos Ayar 1303, Machu Picchu, Peru
#48 of 99 hotels in Machu Picchu
Guests' ChoiceBased on 26 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.1
Staff
9.6
Value for money
8.3
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 12 October 2023
Kendra
United StatesGreat location, right next to the hot springs. Staff was super friendly and accommodating. They stored our luggage the next day while we went to Machu Picchu and let us change and sit in the lobby till we had to leave.
Stayed in October 2023
Reviewed: 26 November 2022
Lily
CanadaWhen we booked the hotel we made sure that they have a crib available for us and they confirmed it. However when we arrived, we were told that there were no cribs. I was quite upset about this as this could have been very problematic. We ended up having our son sleep in the same bed with us which we’ve never done before. This was very unprofessional of the hotel and was an issue that could have been avoided.
The room was large and spacious. The staffs are all kind, helpful and very professional.
Stayed in October 2022
Reviewed: 24 July 2022
Carolyn
United StatesBoth days I was there, somebody was fixing something next to my wall so there was a lot of hammering and drilling throughout the afternoon! The reception staff were fabulous. My room was incredibly clean. The food was delicious and I was happy!
Stayed in July 2022
Reviewed: 21 June 2022
Clara
BrazilA little bit far from the train station if you are going up. That wasn't a big problem but surprised us.
Super confortable bad, good water pressure to take a relaxing shower. Silent spot. Good breakfast. Kind staffs. They took care of our luggage while we went to Machu Picchu
Stayed in June 2022
Reviewed: 18 May 2022
Susan
PeruWe had to ask that the shower get fixed, but the staff fixed it right away, and it was a great shower.
The friendliness of the people
Stayed in May 2022
Reviewed: 16 April 2022
Sven
NetherlandsNothing really. The toilet was running, but that we considered a small thing.
The staff was sweet and excellent service.
Stayed in April 2022
Reviewed: 17 December 2021
Lisa
Israelbathroom was very small
Clean room with beautiful view of the river and large comfortable bed. helpful and friendly staff, good breakfast.
Stayed in December 2021
Reviewed: 24 May 2023
Gerald
United StatesI didn't like the 3 floors to my room. The hotel is on a long incline which means you need to hike a small hill then go up 3 floors.
We did not stay at this property. They gave a room at Hotel Tara which probably they owned too. They told us the room was an upgrade from the one I reserved.
Stayed in May 2023
Reviewed: 8 October 2022
Sophie
United Kingdomour bathroom smelt damp the whole time, nor did the hot water actually run.. no windows in the bathroom to air it out
perfect location and breakfast was provided in the morning with the option of a takeaway box of leaving early too.
Stayed in October 2022
Reviewed: 15 September 2022
Fabiola
PeruThe rooms are very small, we had a column in the middle and had almost no room for anything
The Location is great.
Stayed in September 2022
Reviewed: 17 August 2022
Shawn
United StatesThe breakfast was merely adequate. I would have liked to have had oatmeal or eggs in addition.
Nice location next to the creek. I liked the layout of the hotel. The entrance area is tasteful and nice. Our room was also quite good.
Stayed in August 2022
Reviewed: 29 July 2022
Melanie
United StatesGreat service and value.
Stayed in July 2022
Reviewed: 4 February 2022
Ninadet
MalaysiaNone
Just Perfect after along journey from Cusco. The Staff is polite and accommodating. We got free upgrade from double room to suite room. But first they show us both rooms. Both are very clean and nice. Just the suite is bigger. There's hot strong shower 😍. They provide shampoo and conditioner in toilet container which is good, not in sachet like other places we stay. White cotton towels. The bed is very clean and comfortable. Well lighted room. The view of the room is also nice 😍. We really rested well even we arrived afternoon and leave at 6:00am. Because we can't get our breakfast they packed us breakfast to go for our journey. Simple but its really nice. We highly recommended this hotel. Look, feel and smell very clean room. Thank you
Stayed in February 2022
Reviewed: 20 September 2021
Marie
United StatesNo hot water
Concierge was super nice. Room was beautiful. Highly recommended.
Stayed in August 2021
Reviewed: 12 October 2022
Vighnesh
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 26 September 2022
Frans
PeruThere are no comments available for this review
Stayed in August 2022
Reviewed: 5 September 2022
De
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 13 June 2022
Julio
United StatesThere are no comments available for this review
Stayed in June 2022
Reviewed: 6 December 2021
Debi
United StatesThere are no comments available for this review
Stayed in November 2021
Reviewed: 8 September 2021
Shade
United StatesThere are no comments available for this review
Stayed in August 2021
Reviewed: 31 July 2021
Aura
Dominican RepublicThere are no comments available for this review
Stayed in June 2021
Reviewed: 26 July 2023
Romina
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 6 November 2022
Saurabh
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 20 October 2022
Sarah
United StatesThere are no comments available for this review
Stayed in September 2022
Showing 1 – 25
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