They gave me a room facing a wall although I booked 6 weeks in advance

Modern, clean hotel

Stayed in November 2023

However, for a 5-star hotel, we noticed a few areas for improvement: 1) No closet space for clothes in the Standard-Room. 2) The spa area is quite inadequate: a very small electric sauna up to 60 degrees, no shower, no relaxation area, and it can be noisy. 3) Guests are required to refill their own water; typically, hotels provide two bottles of fresh water daily. 4) The sushi restaurant lacked an English menu; everything was in Spanish. 5) Service at breakfast and on the rooftop, while polite, was rather slow. Coffee arrived both times after we had finished our breakfast

Overall, it's a good 5-star hotel with friendly staff, clean and modern rooms, an excellent breakfast, and great restaurants with fresh and delicious food.

Stayed in November 2023

They had a pool at the top wish it was bigger or the weather was warmer to go in it but still had an excellent view

The location was great. Close to a lot of things. The restaurants in the place was nice.

Stayed in October 2023

Some lack of attention from the personel

Excellent property

Stayed in August 2023

Nice room Nice staff Great English Amazing rooftop bar

Stayed in October 2023

Very helpful staff

Stayed in October 2023

Nothing

If you are looking for an easy going more luxury experience, this is it 😊.

Stayed in October 2023

food & location

Stayed in August 2023

Pool timings were only until 4pm

Amazing staff, and facilities. Rooms very high standard and spotless!

Stayed in October 2023

This hotel is perfectly placed and at the right price except for the breakfast which is a bit steep in my opinion but the food was awesome

Stayed in September 2023

The staff ability of dealing other guests noises need to be improved

Definitely new room, bright, clean, and perfect location.

Stayed in October 2023

Nothing

I loved the location, the staff, my room, the restaurants and the facilities.

Stayed in October 2023

Had a few problems with getting the card validated but was fixed instantly. Pools closed at 5pm so I wish they were open for longer hours.

Awesome location! Central to Parque Kennedy and Larcomar. Very clean and spacious rooms! Awesome staff. Overall, would definitely recommend! 10/10!

Stayed in October 2023

Very friendly & helpful staff. Especially Enzo and Paula who were very kind. You can fill your waterbottles for free and the breakfast-buffet was very rich.

Stayed in October 2023

The rooms are comfortable, but they lack a safety deposit box, so for those customers requiring extra safety for their belongings they may not find available facilities in their rooms. Electric plugs are available, but for American tourists they may only find one U.S. device-ready plug in the entire room. I was surprised that in such a new hotel (opened less than two years ago) rooms were not equipped with electric plugs that could equally accommodate American or European devices.

The hotel has a privileged location in the Miraflores neighborhood, close to shopping, restaurants, museums, cultural attractions, outdoor fitness (like tennis and jogging), and nightlife. The hotel itself has two outstanding restaurants, including a sophisticated Japanese eatery, both very much in keeping with Lima's top notch gastronomic scene. The rooftop bar is one of Lima's newest "happening" places, with a diverse and well crafted cocktail and beverage menu (go early as it fills up later in the evening). Athletic facilities are small but very well equipped and convenient. The hotel makes a concerted effort to stay environmentally friendly, so no plastic bottles in the property and no paper towels in the gym area.

Stayed in September 2023

I wish pool opens earlier than 8am

Love the staff who were helpful Love breakfast variety Bed was comfy Location is great even if 15 mins away from high street Great rooftop bar

Stayed in September 2023

As per previous review, excellent hotel, staff and location

Stayed in September 2023

Great location, lovely rooms and fantastic staff. Roof top bar is excellent and the breakfast selection is among the very best.

Stayed in September 2023

Excellent location, room, rooftop bar and gym

Stayed in September 2023

Perfect hotel, clean, nice, helpful staff

Stayed in August 2023

There was a bar in the lobby and they served very expensive drinks. I suggest going somewhere else. (Glass of wine was $9 and a very small pour. ) Apparently the bar is a separate business from the hotel. 

The staff was extremely friendly and gracious. Our room was very comfortable with good beds and linens. The bathroom area was a bit small.  We appreciated the free filtered water and the coffee maker in our room.  and breakfast was included in our room rate, and it was fabulous!  We never use the small pool, mainly because it closed at 5 PM. But it is part of the bar that's on the top floor of the hotel. Tip: We used to Uber to get around and we found Uber to be very very reasonable.

Stayed in September 2023

They call a limousime service instead of taxi if asked for taxis, pool closes at 4pm due to the bar next to it

Good amenities and comfy room

Stayed in September 2023

It’s was excellent across the board. Could have included a free breakfast

Awesome hotel

Stayed in September 2023

Great location, panoramic windows, very clean

Very beautiful and clean hotel. Great location. Karina at front desk is exceptional, always smiling, very professional and helpful

Stayed in September 2023

The property was very beautiful and well put together

The polite staff and on time service

Stayed in August 2023