Nothing

Delicious

Stayed in April 2024

The only thing I will say is the water pressure isn’t amazing in the shower and the hairdryers were not working. But they swiftly brought me a functioning blow dryer to my room. Amazing service

The best thing about this property are the people who work there. They make every effort to make your stay as easy and stress free as possible. The property itself is beautiful with fruit trees and flowers surrounding you. The food is made fresh just for you and prepared with care. We loved our stay. The beds were super comfy and all the other aforementioned things made this location a great place for us to stay.

Stayed in April 2024

No complaints, just minor items to note. No water filtration under the sink, but they did provide a water-boiling carafe and glass pitcher that we used constantly and refilled our water bottles. This was a minor inconvenience. The location is very hard to find as the two entrances are not what you would expect. One entrance has you drive down a steep narrow dirt road to reach the main gate (always closed, need to press buzzer to enter and cars cannot go in this way) and the other on a grass covered road to a gate (always closed, need to press buzzer; this is where cars park). To be fair, there is a sign clearly stating the property is there, it is just not what we expected. The other thing to note - mostly for American tourists- is that you have to ask the staff to let you out of the property. They quickly do. But we felt bad having to leave at 5am and waking them up, or arriving back to the hotel late. The staff is very caring and accommodating.

Beautiful location in the valley. It is exactly what we were looking for. Very tranquil and comfortable with views of the mountains. Service was fabulous. As English speaking guests, we were able to communicate via WhatsApp and Google Translate. We had the King’s Room with three bedrooms, heat, and a washer and dryer. The washer and dryer was a wonderful amenity to have during our trip to Peru. This hotel is wonderful. There is a foosball table in the dining room, outdoor seating, a fire pit, a rooftop terrace with views of the mountains, and gorgeous landscaping. It is a small property that has been meticulously designed with love by the owner. Anything you need, just ask.

Stayed in March 2024

Beautiful please, and view was amazing

Stayed in November 2023

The location of the property is in between Urubamba and Ollantaytambo, where not really have much happenings around. You might not be able to just go out and find a restaurant to dine in.

The owner of the property and the concierge are very responsive. You can book a taxi/ local guide/ dinner through their concierge on WhatsApp (they will give you the contact once you checked in).

Stayed in October 2023

The laundry is same day service which was great, but the most expensive we had seen during our trip.

Room was very comfortable and clean, spacious with a kitchen. Balcony was great. Came down with a flu after visiting Machu Picchu in the rain and the staff was more than helpful. Location a little far out of Urubamba, but can take a taxi, or bus for just 2 soles.

Stayed in August 2023

No vegan options for breakfast

Beautiful place

Stayed in July 2023

I would have more flexibility regarding the food schedule, and if someone is having a tour before breakfast time, I would suggest preparing a take away breakfast for guests.

The accommodation is very comfortable to travel with kids and family. The cabins are very spacious and the fact that you can integrate different rooms within the same house makes it private while still being able to share in family. The food is really good. And the common areas are also very nice. I really enjoyed the terraces in the room. The fireplace at the center of the lodge is pretty. And the dining and bar area is so relaxing I felt like at home

Stayed in July 2023

You had to ask them to open the garage door every time you went in and out, and you could be disturbed by other guests buzzing as well

Simple breakfast, bread eggs etc. Dinner though was incredible, highly recommend to try it. The villa was nice size with good kitchen. Staff was super friendly.

Stayed in May 2023

beautiful setting

Stayed in May 2023

Beautiful resort. The owner and staff were super nice and helpful.

Stayed in January 2023

The staff was lovely ,very polite, helpful and super friendly. We had a bad experience with trains being delayed in ollantaytambo due to the political situation in Peru and the staff was so caring and protective of us . They also brought us a bag with food to take to the train to Macchu Picchu , so thoughtful . I was traveling with my 2 young adult children and their support made the trip much easier bearing in mind we arrived to urubamba during a political chaotic time in Peru

Stayed in December 2022

Great location and very friendly staff. The rooms are great. We booked day trips with the hotel which worked very well.

Stayed in October 2022

nothing! it was fantastic.

We loved EVERYTHING about our stay here! Immaculate rooms and grounds. gorgeously decorated. kind and gracious staff. luxurious touches everywhere. romantic and comfortable.

Stayed in October 2022

Beautiful property in a tranquil setting. Facilities and grounds were meticulously maintained. The unit was spacious with everything we needed including full kitchen and fireplace. We sincerely appreciate the extra lengths Carmen and the staff went to serve us during our health issues to make sure we had everything we needed.

Stayed in October 2022

If you’re a family with littles, the way the villa is set up is the kids room is downstairs and the master is upstairs. I wish that wasn’t the case since we wanted to be in the same floor. Also the breakfast was a bit unorganized but the staff managed to serve us all. The food was freshly made and we all enjoyed it

The property is stunning. Very detail oriented, gorgeous patios and indoor decor. Very comfortable villas with everything one might need for a stay in the Sacred Valley. Staff was very accommodating to all of our requests

Stayed in August 2022

no hot water at certain night hours

Very cozy and nice.

Stayed in April 2022

The location is a little far from everything but I guess that hotel is intentionally located in a small village.

I loved the interior, the entire place looks like a spa. The hotel service was amazing, super friendly and accomodating. They have a restaurant onsite and it’s very tasty.

Stayed in November 2021

the staff was not always in the front desk.

the facilities, super clean!!

Stayed in November 2021

Es pet friendly

Stayed in October 2021

The breakfast was very simple. Was expecting more from a four star hotel. Only had salad as a vegetarian option in the restaurant so we went to Tierra viva instead for dinner.

Very nice and comfortable room.

Stayed in October 2021

I wouldn’t say the price matched the property

I loved the bath!! Cool feature. Very cosy, good for near by walks.

Stayed in July 2021

The food was just OK

Very comfortable, nice villa, awesome service

Stayed in August 2021

Everyone was so helpful and generous and the villa was exquisite. We even got some packed bananas and sandwiches for the day we had to leave extra early in the morning for Machu Picchu.

Stayed in July 2021