Great hotel, amazing staff, best location - bus to Machu Picchu can be reached within 5 mins by foot. we took the first bus at 530 am and the hotel even provided a box breakfast

Stayed in December 2022

The room was spacious, clean and comfortable. The jacuzzi was exactly what we needed after multi day trekking. Breakfast was amazing with views over the creek

Stayed in October 2022

it was a little noisy but they had good sound proof windows so as long as we kept the windows closed it was ok

excellent location and excellent service

Stayed in November 2022

weak breakfast

Stayed in November 2022

Beautiful room, comfortable bed and pillows, great shower, very nice breakfast with spectacular views, helpful and friendly staff , great central location. views from front side rooms are amazing. I was on third floor .

Stayed in November 2022

Perhaps a bit noisy but no real complaints.

The room was lovely, spacious with a powerful shower and relaxing. The breakfast was varied although we were in a rush to catch a bus to Machu Picchu. The staff were fantastic, special mentions to Angela and Fernando.

Stayed in October 2022

short beds, they were huge in width but for short people

location was perfect, host was so lovely

Stayed in October 2022

Hotel is located very near to the train station and all restaurants. Staff was very helpfull. Beds were confortable and breakfast very good.

Stayed in September 2022

What's not to like?

My wife and I stayed here for our 30th wedding anniversary. What a wonderful hotel. The staff are all very professional and even met us at the Machu Picchu train station to carry our bags to our room. Victor was so professional and made us feel at home and made sure we had everything we needed. He helped with all questions about the Aguas Caliente and Machu Picchu area. Victor recommended an excellent restaurant and an herbal remedy to help with our high altitude side effects. Thank you Victor for your kindness!

Stayed in September 2022

One room did not have a bottle for a jacuzzi and another room had only one bottle. When we turned jacuzzi on the smelly water came out. my kids were looking forward to jacuzzi after a long hike in MP.

The breakfast at 5am was perfect - I was able to eat and get to the bus on time for my 7am entrance ticket to MP. We also were very thankful for being able to drop our things off on the day of arrival and on the day of check out.

Stayed in September 2022

Price.

Everything was ok, the room was very clean. The pillows a little bit uncomfortable. I believe that hotel rooms were very expensive.

Stayed in August 2022

great staff and clean rooms. Victor at the front desk was the best part of our stay. He truly cared about our experience and wanted us to have a good and safe time.

Stayed in August 2022

no windows on the outside for the kids room

this hotel was the most confortable we had in Peru. we enjoyed a lot the jaccuzi in the rooms :)) i also loved the big windows on the river side

Stayed in August 2022

they should provide electric kettle and coffee making in room. for paying $130 per night this is must

location neat

Stayed in August 2022

we love everything !!! Thank you so much to the all staff

Stayed in June 2022

Triple room is a lil small for 3 people, but that's also kinda expected for a super small town

The hot tub, the shower, and the super good breakfast. Also the option to store our bags

Stayed in July 2022

service , location, cleanliness

Stayed in July 2022

The rooms, location and attention were great!!!

Stayed in June 2022

Friendly staff, comfortable rooms, highly recommended!!

Stayed in June 2022

None

Hotel staff came to greet us to take us to hotel. It was Lucio he was courteous, prompt. He Carrie’s our bags up the hill of Aguas Calientes. I was very impressed particularly with Lucio. He also was on the breakfast room. He took care of all of our requests. Lucio thank you you made our stay even happier. We highly recommend this hotel! Clean, delicious breakfast made to order great location. ATM next door and shopping

Stayed in May 2022

This is as close to perfection as one can get from a hotel service.

Stayed in May 2022

The town generally has a higher living cost than other cities in Peru. It is probably because of Machu Picchu, which is understandable.

Great location. Walking distance from the train station. And the staff is really warm and helpful.

Stayed in May 2022

nothing

The location was perfect, close/walking distance to train station and bus stop to Machu Picchu. The room was big and facilities were super clean. The breakfast was sufficient and served very early, 5am to accommodate earlier visit to Machu Picchu. Above all, all staffs were super friendly. Definitely would recommend it to friends and fellow travelers.

Stayed in February 2022

nothing

location

Stayed in March 2022

nothing

friendly staff lovely rooms and very clean ! perfect location with great views at breakfast

Stayed in March 2022