Esquina de la Calle Ruinas 432 y San Agustin , Cusco City Centre, 0000 Cusco, Peru
#16 of 294 hotels in Cusco
Guests' ChoiceBased on 151 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.5
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 7 April 2024
Stabile
United StatesBeautiful hotel and grounds
Stayed in April 2024
Reviewed: 30 March 2024
Beata
LithuaniaVery beautiful hotel in the middle of old town, close to the Cathedral, very clean, beds very comfortable, personnel very helpful and polite, good food at restaurant
Stayed in March 2024
Reviewed: 14 February 2024
Niekmah
Indonesianothing!!!!
Everything about the property is beautiful & so peaceful & still giving cusco vibes
Stayed in February 2024
Reviewed: 18 January 2024
Nicola
SpainIncredible history of the building spanning several civilisations. Extreme luxury embedded into history.
Stayed in January 2024
Reviewed: 2 January 2024
Sarah
South AfricaThe hairdryer in my room didnt work, apart from that the stay was great and I can highly recommend it.
Hotel beautiful, staff super friendly, breakfast was great. The Christmas extras that the hotel put on were a great idea and it felt very festive. The location is great for the old city and we really enjoyed the pool and jacuzzi area.
Stayed in December 2023
Reviewed: 28 November 2023
James
United StatesThere was honestly nothing I didn't like about the stay. They spent a great deal of time on the little things and were very accommodating, with my requests.
I highly recommend. The location is a 2 minute walk to the square. The Property is exceptional, Staff went out of their way to make the stay Great and succeeded!!!
Stayed in November 2023
Reviewed: 25 November 2023
Christine
SwitzerlandStunning facility, lovely and helpful staff, great food and drinks
Stayed in November 2023
Reviewed: 7 November 2023
Bill
United StatesThe location, history and cleanliness. The staff was wonderful, the room was very comfortable and beautiful. The breakfast buffet was amazing.
Stayed in November 2023
Reviewed: 1 October 2023
Peter
GermanyEverything with taste and style. A joy for your eyes....
Stayed in September 2023
Reviewed: 15 September 2023
Esther
PhilippinesConvento is a beautiful Hotel with all the confort you need. They have confortable beds and very good breakfast.
Stayed in August 2023
Reviewed: 11 September 2023
Havaldivia
NetherlandsAll was on point!
Amazing experience including a great breakfast with local Andean flavors!
Stayed in August 2023
Reviewed: 5 September 2023
Sk1ff
United KingdomShower station; cleaning can be improved; early check-out, should be prolonged atleast to 12
Tea station, interior of the main floor, Panchita alpaca
Stayed in September 2023
Reviewed: 26 August 2023
Camilo
ColombiaEverything
Stayed in August 2023
Reviewed: 13 August 2023
David
United KingdomWonderful location full of history. Incredibly comfortable rooms with exquisite service. The breakfast was wonderful and the pisco class was really fun. The spa was very relaxing and so welcome. It made our stay in Cusco truly exceptional.
Stayed in August 2023
Reviewed: 4 August 2023
Andrea
ItalyNothing!
The place is amazing, one of the best hotels I have ever stayed in. The location is fantastic, everything is amazing. The only problem: the stay was too short! We hoped to arrive earlier and instead we arrived at 8 PM and left early morning the day after. I want to go again!
Stayed in July 2023
Reviewed: 16 July 2023
Marbelia
United StatesIt would be wonderful if they had a coffee bar with cappuccinos, latte’s, espresso’s, and more on demand during the breakfast buffet.
Breakfast was good, we only had it once and missed it on the other days we were there. The staff were incredibly hospitable and made our stay very pleasant. Thank you for all the attentiveness and consideration.
Stayed in July 2023
Reviewed: 1 July 2023
Mireille
United Arab EmiratesNothing! I like everything!
Superb historical convent converted in a 5 stars hotel. Walking distance from Plaza Mayor and cathedral. The breakfast buffet is fabulous. Beautiful courtyard and nice spa.
Stayed in June 2023
Reviewed: 27 June 2023
Jeremy
SwitzerlandBreakfast was in the hall so to say and it was a bit cold in temperature and atmosphere. Other Than that all great.
Stayed in May 2023
Reviewed: 21 June 2023
Kseniia
Argentinawe didn’t like to leave
awesome stuff, good attention , great breakfast and spa
Stayed in June 2023
Reviewed: 15 June 2023
Zoila
United Statesloved everything!
everything! the property it’s beautiful and the staff is incredible. I will be back for sure. Lourdes who works at the front desk took care of me like I was family. truly appreciated her love and kindness
Stayed in May 2023
Reviewed: 11 June 2023
Eugenio
Brazilrestaurant was pricey and service not good. soup one night was US$ 70.00 and took long, no bread even asking for it in an empty restaurant. Tons of restaurants just outside. Go out for dinner even if you’re exhausted!
historical bldg, good atmosphere an great central location. recommend it for a couple of nights only. One should definitely split their stay up between Cusco (50%) and Sacred Valley (50%) since Cusco is loud, noisy and polluted. a couple of days in each is enough.
Stayed in June 2023
Reviewed: 16 May 2023
Jeremy
SwitzerlandThe rooms are too small...
Breakfast, beds and location were excellent
Stayed in May 2023
Reviewed: 15 November 2022
Michel
Netherlandsno observations at all
amazing staff
Stayed in September 2022
Reviewed: 16 October 2022
Paul
IsraelNothing
All
Stayed in September 2022
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