The breakfast area is too small considering the number of clients.

Excellent location and very nice facilities, confortable and clean.

Stayed in May 2024

Our room sometimes had issues with the hot water. It took longer to get the water reach the temperature but this is comprensible since all the hotel in Cusco are old construction.

The customer service. We were received by two girls that gave us good advises and very friendly. The majority of the time we were attended by Daniel who use to work at night and always was helpful and very professional.

Stayed in May 2024

I wish our room doesn’t have carpet because carpet attracts dusty and dirty. I recommend rugs beside beds.

The breakfast area was awesome! Plus good food.

Stayed in May 2024

We absolutely loved this place. The location was amazing, the rooms were great, and the beds were comfortable. The breakfast was ideal -- there are made to order elements and also a little buffet. Everything was tasty and high-quality.

Stayed in April 2024

No desk and chair in the room

Location was perfect

Stayed in April 2024

Everything. Staff were sweet helpful and thoughtful.

Stayed in April 2024

Nothing could have been better.

breakfast was fantastic and fresh eggs (scrambled, omelets, etc.). fresh fruits coffee, teas, breads, jams, yogurts, cereals, etc. loved it!

Stayed in March 2024

This was a 5 star hotel under a 3 star rating. The rooms were stunning and with the Inca walls I felt it was an added star or 2. The location was right in the center square and the room was a great size. They had a bath also so a good soak was welcomed.

Stayed in March 2024

No key card for room - physical key was difficult to use and we could get only one. Breakfast ended too early (9 a.m.) No free shuttle to airport

Excellent location right on Plaza de Armas - easy access to lots of restaurants, shopping and Plaza Mayor. Comfy beds. Plenty of hot water and friendly staff.

Stayed in March 2024

Just one step from the plaza, and the beautiful churches! Cusco is very beautiful!! And the room have some touches from the Inca's ! Thanks!

Stayed in March 2024

Beautiful, clean, well maintained property in the heart of Cusco. Perfectly located right by Plaza de Armas. Staff is very friendly, helpful and accommodating. Amazing breakfast! Special Thanks to Laurel, Maribel, Nathalie and all of the staff for being so welcoming to our family!

Stayed in March 2024

Super located hotel and great value for the money, friendly and helpful staff Our son got sick and we got offered to stay longer in the room to wait for a doctor! Big thanks to the team

Stayed in February 2024

Could have used hair conditioner and an iron as far as amenities are concerned.

Perfect location, clean, great breakfast, helpful and kind staff. Room was comfortable.

Stayed in February 2024

Nothing all good

The stuff are amazing, super sweet and the place is super nice and great location

Stayed in February 2024

Nothing

Perfect location down comforter on bed so sleeping was like home. Staff friendly and helpful and spoke English breakfast was peruvian style and set up nicely tea leaves a great idea and wonderful. Highly recommend

Stayed in February 2024

Nothing but positive remarks! The staff at reception were always helpful with providing advice and answering questions and quickly addressing concerns. The bed was very comfortable. The on-site breakfast was more than sufficient. After long days of tours and hiking, it was nice to have this comfortable room to come back to! The hotel is located right on Plaza de Armas so numerous shopping and dining options are easily available within a couple of blocks walk in all directions.

Stayed in February 2024

Everything, literally everything, was perfect

This hotel is 100% perfect on all accounts. I have been using booking.com throughout the past 2 1/2 years as a digital nomad and this hotel unequivocally is one of the best I've stayed in. I can't say enough good things about Katari. From the gracious staff who genuinely want to make sure your stay is perfect, to the lovely old world charm of the hotel itself combined with newly remodeled and modern rooms, to the expansive breakfast buffet, to the lovely overall vibe...nothing is missing. The shower was big and had a rainshower with excellent pressure and dependable hot water, and the overall bathroom space large (which is welcoming since I usually have to store my tolietries in the bidet (hahaha), the sheets were exquisite, the bed incredibly comfortable and the decor was absolultely lovely. There are two closets and additional storage space, a dining table and lots of room to spread out. Free coffee and coco tea at various "stations" in the hotel and even a lovely living area to hang out. And, the location is ideal - just two steps from the Plaza De Armas but also off the plaza so it was quiet. I got a bad cold the night I arrived and the whole staff was so helpful, supportive and concerned for me. It felt like family. Maribel was a bright light of joy every morning, serving custom made breakfast options in additional to the buffet. She is the best - so kind, so gracious and spoiled us all with her wonderful character. She is a gift. Thank you all!

Stayed in February 2024

Hot water can be patchy. Not terrible but not perfect.

It's a beautiful building that is built on imperial style Incan foundations. There are Incan niches behind the reception desk! Super convenient location right in the main square of Cusco.

Stayed in January 2024

Some grime in the shower

Location, comfort

Stayed in January 2024

The doors make a loud beep when they lock which did wake me up in the night.

The staff was very helpful and accomodating. The beds are comfortable and the room was clean

Stayed in January 2024

The stairs, and the tub is somewhat uncomfortable to get in.

Location, friendly staff, spacious room

Stayed in January 2024

Some taxi drivers are unaware of this hotel from the address, so tell them you want to go to Starbucks in Armas Square. Also, the taxis the hotel can arrange for you are half the price of ones you arrange for yourself.

Excellent location for picking up tours and site seeing. You are in the heart of the action where this hotel is located. It is on the main square of the old church in Cuzco. The breakfasts were fresh and eggs/omelets cooked fresh upon request. Lovely set up and all the employees were very caring and helpful. A cautionary tale from me to you, DO NOT drink the local tap water. I am not sure where it happened but I contracted Hepatitis A during my 6 day stay in Peru. I did drink the tea... Needless to say hot water does not mean boiled water. Get a Hepatitis A vaccine before you go to Peru and save yourself the horrors of that disease...Other than that, my stay at this hotel was very pleasant.

Stayed in December 2023

The location The staff

Stayed in January 2024

Be ready for some bugs/ spiders but it’s just unavoidable because of the area. Not hotel’s fault

Great friendly staff and the facility is really cool. Feels like you live in the jungle

Stayed in December 2023