Portal de La Municipalidad, 126 -128 Cercado, Arequipa, Peru
#23 of 152 hotels in Arequipa
Guests' ChoiceBased on 222 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 5 May 2024
Simon
United KingdomI liked everything
Beautiful hotel, staff unbelievably helpful and friendly, location the best and rooftop terrace amazing.
Stayed in May 2024
Reviewed: 30 April 2024
Ben
United KingdomLoved the rooms. Loved the rooftop looking over the square and volcano - great pizzas too! Perfect for a couple of nights in a great city.
Stayed in March 2024
Reviewed: 6 April 2024
Soraya
United StatesN/A
Location is very centric.
Stayed in March 2024
Reviewed: 4 April 2024
Marianna
United StatesBeautiful hotel, great location with view on main plaza. Breakfast on the top floor with view of the cathedral
Stayed in April 2024
Reviewed: 30 March 2024
Francisco
United StatesNothing..
Nice, clean, Perfect location..
Stayed in March 2024
Reviewed: 19 February 2024
Karen
AustraliaThe first room we got was very very hot so we asked to upgrade to the presidential suite which is what Os recommend as you need the air conditioning which isn’t in the lead in rooms.
Can’t beat location and breakfast on the roof top over looking the plaza. Staff were all very lovely.
Stayed in February 2024
Reviewed: 11 February 2024
Rachael
United KingdomNothing
The deluxe room was gorgeous, lovely view of the plaza. Super friendly staff that helped us out a lot due to cancelled flights and difficulties getting there.
Stayed in February 2024
Reviewed: 9 February 2024
Demetrio
United StatesI traveled all of 2023 and this hotel earned its spot on top of my list. Great location on Plaza de Armas with a killer, really romantic roofdeck view of the volcanoes surrounding Arequipa. The breakfast was phenomenal - buffet plus items to order a la carte. I booked a room with floor-to-ceiling windows. Everything was spotlessly clean. Beautiful shower and bathroom. The staff was simply phenomenal! There was a city-wide water outtage due to damage to some major pipes but the hotel went above-and-beyond to provide containers of water for its guests. I was still able to take a short shower. Simply wonderful!
Stayed in February 2024
Reviewed: 7 February 2024
Wei
TaiwanRoom is a little bit not well ventilated without fan opened
Love the breakfast with stunning rooftop view. Nice staff.
Stayed in February 2024
Reviewed: 26 December 2023
Sergei
United StatesLocation, breakfast and friendly staff
Stayed in December 2023
Reviewed: 22 December 2023
Nestor
United StatesNothing. Everything was good.
Perfectly and Centrally located in front of "Plaza de Armas" and Cathedral, and all tour departures. Very good breakfast, clean suite room, very comfortable beds, with minibar and filter water in the restroom. The staff was very friendly and helpful in all respects.
Stayed in December 2023
Reviewed: 15 December 2023
Alyssa
United Statesno A/C, room felt warm.
everything was great except that there was no A/C
Stayed in December 2023
Reviewed: 15 December 2023
Alyssa
United Statesthere was no A/C so room felt really warm.
everything was great except that there was no A/C
Stayed in December 2023
Reviewed: 15 December 2023
Alyssa
United Statesthere was no A/C our room was very hot, they only gave us the fan which got me sick but other than that stay was good.
I like the place that it was located very centric and customer service was great too!
Stayed in December 2023
Reviewed: 14 December 2023
Marianne
United StatesEverything about this hotel was wonderful. Great location, friendly staff, wonderful rooftop bar! The rooms were very comfortable and well decorated. Would definitely stay again!
Stayed in December 2023
Reviewed: 10 December 2023
Ingrid
BelgiumGreat location Beautiful rooms Delicious breakfast And mostly exceptional friendly and helpful staff
Stayed in December 2023
Reviewed: 9 December 2023
Catheryn
United StatesNothing
Everything: location, comfortable room, exceptionally helpful staff.
Stayed in December 2023
Reviewed: 19 November 2023
Luisa
United StatesI like everything
The service and customer service was so great
Stayed in November 2023
Reviewed: 31 October 2023
Charles
United StatesNothing
Great location. Very nice and accommodating staff
Stayed in October 2023
Reviewed: 28 October 2023
James
United KingdomExcellent location, fabulous view from the roof terrace and large, comfortable room. Would definitely stay here again.
Stayed in October 2023
Reviewed: 25 October 2023
Linda
United StatesFront desk service was so helpful and kind!
Stayed in October 2023
Reviewed: 23 October 2023
Luciano
AustraliaEverything was perfect
Everything! The service was superb, the food was amazing, all employees were nice, knowledgeable and super kind. We will come back again for sure.
Stayed in October 2023
Reviewed: 21 October 2023
William
United StatesI like it, very nice service, people was very kind
Location
Stayed in October 2023
Reviewed: 4 October 2023
Robinouxxx
FranceThe AC was a bit weak to cool the whole room
Location, room, breakfast, restaurant, staff
Stayed in October 2023
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