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Reviews of Kokoa Hotel Cusco

Tecsecocha 490-B, Cusco City Centre, Cusco, Peru

#57 of 288 hotels in Cusco

Guests' Choice

Review score

Based on 183 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 3 May 2024

    10
    Great stay. Would stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, property, staff, and breakfast. Felt safe and the property is clean & modern.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    8.0
    Clean but bad neighborhood
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were no windows in the room and it had mold on the skylight because there was no ventilation. The street the hotel was on had a young nightlife and there were drunk people still there early in the morning.

    The rooms were clean and staff was very helpful

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Clean and modern with lovely staff, comfortable rooms and a delicious breakfast. Very good value for money and excellent
    • Leisure trip
    • Solo traveller
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The lock on my room door was a bit faulty and hard to lock

    It was clean and modern, the staff were lovely, and it was very good value for money

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great staff, nice hotel.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room #103 was right next to the breakfast room so we were woken by sounds of breakfast getting prepared or eaten and breakfast starts at 7 so this wasn’t ideal, but they were booked up and not able to change the room. The room was also smaller than expected based on the photos and price but we made do. We ordered omelettes for our one breakfast that we were able to have onsite but they only had cheese and ham as condiments. No veggies or even tomatoes. We were on a restricted diet and couldn’t eat either cheese or ham so we just had plain omelettes. The rest of breakfast was good. Not a ton of options but there was bread, fruit, 4 or more cereals and eggs to order.

    The staff were lovely. The hotel has a modern, newly renovated look. It’s less than a 5 min walk to plaza de armas but tucked in a quiet street. The floors are hardwood and not carpet which was a big plus for us. Breakfast was good. They take egg orders and make to specifications while other items are laid out buffet style. The concierge also let us know that they pack breakfast boxes for those who have to leave early, provided they ask before 7pm on the previous day. There was a permanent tea stand in the lobby with a variety of teas including Muna and Coca (which are supposed to help with altitude sickness) and fresh coca leaves as well.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Amazing place
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is super nice, they offered to prepare a packed breakfast for us since we had tours very early in the morning. The building is super modern, nice and clean.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Amazing Place to Stay and Rest.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We noticed some weird people outside the property, maybe drunk or high people because there was some bars and a construction going next door. Minor detail, bathroom door didn’t close well, but we didn’t care.

    Property was amazing! The price, the location and the breakfast were very good. The design is contemporary and the staff were super nice. Loved the place. Is a few minutes away from The main square and restaurants.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Nice location and very good service!
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is too late in the morning (from 7) but every tour leaves at 3/4 am. I understand 3/4 is not practical but they could at least anticipate to 6 am.

    Very nice hotel and good location. I

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was the best hotel during our whole trip in Peru. The rooms were very modern and spacious, with exceptional cleanliness. The hotel's location was perfect, and the staff even offered to prepare breakfast boxes for our early tour departures, which were arranged accordingly.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff was very attentive. The hotel was clean, Breakfast was also nice. The location was excellent. Walking distance from the plaza de las armas.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Value for the money and modernized clean room
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If there is a safe in the room, it would be better. Someone can concern the noise from the street night. (It is not a big deal.)

    It is very close to Armas plaza and there are lots of restaurants near the hotel. The room is spacious, modern and clean.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The locks at the entrance took a while to get used to. It seems like it was a common feature with all the hotels that close to the square but there were times when there was no staff in the front house and you were left waiting for someone to unlock the door to let you in.

    Staff were really nice and helpful. Breakfast was very low key but the made to order omelet/scrambled eggs was a pleasant touch. They were very helpful with recommendations for food, activities and local remedies for altitude sickness. I absolutely loved the bathroom in my room (shower pressure and hot water is my thing🤣)

    Stayed in February 2024

  • Reviewed: 22 March 2024

    10
    Hidden gem!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and good value. Beautiful premises . Hidden gem! Great staff

    Stayed in February 2024

  • Reviewed: 18 March 2024

    10
    Spotless and central
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was all perfect.

    Clean, modern, central, friendly

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My room's window opened to the street, so I couldn't open the curtains. That made the room a bit dark. During the weekend, the neighbouring bars were a bit loud.

    Modern, beautiful hotel, very close to the main square. The hotel team was very friendly, polite and helpful. The breakfast was okay, I liked the fried eggs. I can definitely recommend the hotel, good prize.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    The staff were very friendly. The room was clean and comfortable. The shower was excellent. Would definitely recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Modern and very clean

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Super Hotel at the best location!!!top Preis 👌
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything—very friendly and helpful staff,they helped me with everything I asked and I appreciate that!!

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super friendly staff, let us check in early and leave our bags whilst on the tour. Very clean facilities and great location

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Good stay. Highly recommended.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    New and clean. Close to Plaza and main attractions.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    10
    This is an excellent property and it is managed very well
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean and aesthetic.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    10
    Excellent service and staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Small room

    Location

    Stayed in January 2024

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Edwin was super helpful and helped translate our wishes to our hired cab. He also helped us plan our day and gave great advice. The hotel was clean, modern, and conveniently located. And my husband said the shower was the best he'd ever had!

    Stayed in November 2023

  • Reviewed: 1 November 2023

    10
    In the center of Cusco
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast to go was very little

    Good location and good service

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Great hotel with a nice atmosphere
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked to be able to communicate with the staff in English. Had to use Google translate if I had any questions

    Nice and clean hotel with friendly staff and very close to the centre of Cusco.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Great little hotel with a warm and friendly atmosphere
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not really a negative, but would have been nice if the staff spoke some English. It was quite hard at times to communicate with some of the staff and had to use Google translate to ask questions.

    Nice and clean boutique hotel with friendly staff.

    Stayed in October 2023

Showing 1 – 25

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