Very nice location! Spacious and clean room!!the breakfast was delicious! But the best thing was that the staff was so helpful and friendly! Thank you for everything. Wish to come back!!

Stayed in May 2024

Very good breakfast

Stayed in March 2024

Location was a little far out for me and wasn’t expecting it to be on such a hilly road. Not easy to walk to main center as the road is very narrow and not good for suitcases. Breakfast was very limited if you have dietary requirements.

Friendly, helpful staff. Radiator in the room, which you will need on those chilly mornings and evenings.

Stayed in March 2024

The WiFi was very poor (non existent) in our room (602)

Absolutely loved the location and how spacious our room was. The staff were friendly and helpful.

Stayed in February 2024

No air conditioning

Friendly and helpful staff, good breakfast

Stayed in January 2024

The sunrise was at 5am and the curtains were not dark enough, so sleeping after 5 was a bit of a challenge. Not a big deal for us, but the wi-fi the connection was not very stable and not very fast - still good to check emails or check in for the flight.

The service was exceptional - I felt that the personnel does everything (and with a smile) for me to feel me happy. We didn't have a mini-fridge in the room, but they stored our medicines and a small food bag in the kitchen fridge and also filled our water bottles for free. The reception girl always tried to help us with the luggage, which was really nice, but we felt a bit uncomfortable seeing her tries to carry our large suitcases, with which we could deal ourselves. They also agreed to store our luggage for 2 nights we spent in Machu Picchu between two our stays in this hotel, which was really nice as you can't carry huge suitcases on the touristic train. The breakfast selection was not very big, but they always had a hot meal, which was tasty - so we never felt hungry. The location is nice, with great views from the hill over the city, a little quiet street and just a 10-minute walk to the main square. There are also some dining and shopping options nearby.

Stayed in December 2023

No allowed for late check out or pay almost another night

Location, value for money

Stayed in October 2023

Only once very early in the morning the shower didn't work but I am guessing the hotel couldn't do anything about this.

The staff were very helpful especially with the gluten free needs. The room was very spacey. The fruits and juices at breakfast were great.

Stayed in September 2023

Ideally located on the edge of San Blas and within easy walking distance of Plaza Aramas. Staff couldn't be more helpful, the rooms are well fitted out and the breakfast is very nice. Takeout breakfast provided for early starts. Highly recommend

Stayed in September 2023

Friendly and knowledgeable staff. great location Clean rooms.

Stayed in March 2023

The (expensive) airport pick-up I had booked through them never showed up and I had to take a random vehicle as no one was answering messages at the hotel. The location is good but walking down C. Recoleta to where most restaurants are gets old fast - particularly if you are tired from hiking. The room had very little space to hang clothes but luckily I was by myself. An alternative protein to scrambled eggs or better cereals would be a welcome addition to the breakfast - again, it was still ok for me.

Great breakfast. My room was comfortable and had a great view. Good, quiet location. Friendly staff.

Stayed in October 2022

Great location and very pleasant staff .

Stayed in November 2022

Excellent location for exploring Cusco . Great breakfast

Stayed in September 2022

Nothing. Thin walls and thus perhaps a little noisy at night if guests talk outside the room but honestly better than all other hotels I stayed at in Peru.

This is a fantastic hotel. Huge comfortable bed, large room, powerful shower, heating and the staff was always friendly and eager to help! Location is great, too. It's a short 5min walk to Plaza de Armas but there are already loads of restaurants, cafés and shops on the way. Close to the tourist area in San Blas, too. I came back and booked this place again later during my trip.

Stayed in September 2022

I asked for a breakfast package as I was leaving early for a tour, but they didn’t prepare it in the end and I had to rush to eat my breakfast within 2 mins because my tour came to pick me up. Wifi was not working well most of my stay. If people are talking in the patio you can hear every word in your room - however all the guest were very nice and after 10 pm there was almost no noise. Hairdryer was not working.

Close to the city center, friendly stuff, comfortable bed and spatious room. They brought me a warm bottle for the night as the room is a bit cold. You can make tea in your room as well. Spatious shower room and hot water.

Stayed in September 2022

great hospitality

Stayed in August 2022

We liked everything :)

The location was great and the room was big and clean. Staff were friendly and helpful.

Stayed in September 2022

The manager, Mr Manuel Amaut is a great person. He made me stay comfortable

Stayed in September 2022

Room window was to the hallway which resulted in a lot of light, all the time. We also requested a quiet room and got the one next to the dining hall... Which was, of course, very noisy. Shower was not always as hot as we'd like

Nice breakfast buffet with fruits, cereal, yoghurt, different sorts of bread... Nice sized rooms with a heater and hot water bottles in bed at night

Stayed in August 2022

the location, cleanliness, details

Stayed in August 2022

The internet was very slow

The location is good,the rooms are spacious and clean. The breakfast as well was great. I would definitely recommend the place.

Stayed in July 2022

nothing

huge comfortable bed. really nice room. tv with sports and movies. really good buffet breakfast with option of eggs. lovely, helpful staff.

Stayed in July 2022

No refrigerator. Night stand at only one side of the bed. Noise of neighbours comes easily through the walls.

Very friendly and helpful staff. Perfect support with early arrival (5 am) and early departure (3 am). Perfect support with luggage storage for Machu Picchu trip. Clean room with nice big bed. Electric heating unit. Locker with key. Tea facilities in the room. Hot water bottle delivered by staff without asking. Good breakfast with fresh orange juice. Takeaway breakfast box on simple request.

Stayed in July 2022

Location can be a bit far at first, especially if you're not used to the altitude, however, after 1 day we got used to it.

The staff were very nice help us with any questions about what to do or how to get around. The breakfast was also good, provided a good amount of options.

Stayed in May 2022