Procuradores 354, Cusco City Centre, Cusco, Peru
#37 of 288 hotels in Cusco
Guests' ChoiceBased on 224 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.7
Value for money
9.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Rosaura
United StatesIt is close to the bars and at night you can hear some music, this isn’t unique to this hotel. I still slept great though.
Great value for your money, the staff was very nice and attentive. It’s nicely decorated, the rooms have heaters if needed, breakfast was good.
Stayed in April 2024
Reviewed: 9 May 2024
Jin
United StatesNot much other than the car can not get to the hotel door
Was trying to get a higher star rating hotel but the return stay is not available. Tried this one. It was great. Not the largest room size luxury hotel room. The ambience, the deco, the people, the service… anything you can think about are top notch. They provide coca tea all day. Drinking water, hot water all day. If you have early tour plans that will miss breakfast service hour, they will pack a box lunch to pick up. Very nice breakfast, both the sit down and the takeaway. Last and most important, its location is super. Very convenient to everything. Note: Cars cannot get to the front door of the hotel. When arriving we were a little scared about the location the driver stopped at. If there is any downside, this might be it.
Stayed in May 2024
Reviewed: 5 May 2024
Antonio
RomaniaIt is quite loud due to the clubs from the street. We didn't have any problems since our room was towards the interior yard.
The staff is very friendly. The breakfast is good. The room is nice, with a big king bed and a TV with Netflix and Youtube.
Stayed in May 2024
Reviewed: 17 April 2024
Ximena
United StatesThere was not 1 thing I did not like.
It was very clean, organized and beautiful. I felt like I was at home.
Stayed in April 2024
Reviewed: 8 April 2024
Kayalvizhi
United StatesVery Cute Property next to the main center and they serve breakfast. Even for your early morning tours they will pack breakfast for you. I loved my stay.
Stayed in March 2024
Reviewed: 7 April 2024
Alessandra
United KingdomNothing
The beautiful 17th century house. The rooms are clean and comfortable. Warm blankets and comfy beds. Friendly staff. The location is perfect.
Stayed in April 2024
Reviewed: 6 April 2024
Phil
United KingdomI dont have negative thoughts
Iconic traditional Cusco style building, family business 21 rooms, excellent personal service, courtyard to relax, free herbal tea, very central to the main plaza, some street noise at weekends possible, a trade off for being so central. Attention to detail soap, shampoo, super clean, nice staff, specifically Jackie and my housekeeper guy. Room not much natural light but courtyard near full of light and most of the time in Cusco should be spent exploring!!
Stayed in April 2024
Reviewed: 5 April 2024
Yuseung
South KoreaThe facility and kindness of the reception is the best. I normally dont write such review but he was the best among all Peru hotel and hostel. I strongly recommend to all
Stayed in April 2024
Reviewed: 31 March 2024
Jack
United KingdomWorth flagging that it is on a very noisy, party street and literally opposite a club so it does get noisy in the rooms at night and we weren’t even the room closest to the street. But AirPods in and we were fine!
Really lovely little hotel with a beautiful courtyard, and excellent service from the staff - helping us find the correct bus station (even phoning the bus company to double check), easy bag storage for Machu Picchu trek, early breakfasts. Location is also great for the main plaza, coffee shops and restaurants but this can also be a negative.
Stayed in March 2024
Reviewed: 28 March 2024
Mary
CanadaThere is a bar across the street. It can get loud and it doesn't stop all night long. If you don't mind, white noise it should be fine. The hotel tries to mitigate the noise by the enclosed windows and balconies.
Staff and services are really good. The location is in the city centre.
Stayed in March 2024
Reviewed: 9 March 2024
Gloria
United StatesNoise coming from the club next door at night.
Stayed at this hotel for the second time. It’s my go to hotel while staying in Cusco. It’s at the center of town affordable and a very comfortable sty. Just make sure to ask for a room away from the entrance section since that area can get loud at night.
Stayed in February 2024
Reviewed: 8 March 2024
Yangxi
GermanySound insulation could be improved.
Stayed in March 2024
Reviewed: 7 March 2024
Minto
Canadavery small room
Friendly staff
Stayed in February 2024
Reviewed: 23 February 2024
Rafaela
BrazilOur bedroom was in a mezanino. We didn’t know about it. To reach the bathroom we had to use the stair. It was a little bit uncomfortable although charming. And the room is a little bit noisy because of the street but for us was not so inconvenient.
It’s almost a Boutique Hotel, so cute, clean and cozy. The staff is receptive, helpful. The location next to the Plaza de armas and restaurants. Simply loved it.
Stayed in February 2024
Reviewed: 21 February 2024
H
FranceVery friendly and helpful staff. Beautiful old house in a central location convenient for everything. They knew my birthday and brought me a delicious chocolate birthday cake! Thank you very much to all staff at Casona Real Cusco!
Stayed in February 2024
Reviewed: 12 February 2024
Mona
United KingdomThe shower didn’t get warm unfortunately. But I didn’t mind it so much.
I loved the little courtyard in the hotel, with free teas available. It’s a lovely touch.
Stayed in February 2024
Reviewed: 11 February 2024
Marina
BrazilStaff is incredibly helpful and friendly. Would definitely return!!
Stayed in December 2023
Reviewed: 8 February 2024
Heather
IndiaThis is a warm and friendly hotel, it's charming, clean and well run. It feels like a Peruvian villa. The breakfast is delicious. I felt like the staff were really considerate. I had some special needs travelling with my Senior father, and they really made the trip feel welcoming to us both. We loved drinking tea in the central area. We stayed in two rooms, two different stays: one was facing the street and I think many reviewers complain about the noise. It's not bad at all-- you can hear music but it's not loud, similar to when someone watches TV in a nearby room.
Stayed in February 2024
Reviewed: 26 January 2024
Monique
United StatesIt’s stunningly beautiful and the location is excellent.
Stayed in December 2023
Reviewed: 18 January 2024
Katrina
United StatesI couldn't hear the noise on the street because I had an inside room, but I could hear loud conversations if people talked in the inside courtyard.
Breakfast was good and they made eggs to order. The room and bathroom were a decent size. Staff was helpful and friendly.
Stayed in December 2023
Reviewed: 5 January 2024
Cristina
AustriaThe room I was in was toward the street with lots of nightlife - so it was quite loud during the whole night. They do have however earplugs at the reception and those helped me sleep, but I can imagine for a much more light sleeper this would not be the best.
Great great staff, really nice inner courtyard and room, and super central location. It was the perfect location for a short stay in Cusco, and the price for the quality is unbeatable. They offer a good breakfast too.
Stayed in November 2023
Reviewed: 31 December 2023
Monique
United StatesThe street is loud at night but the hotel does a good job of blocking out the noise in the rooms
Wonderful location, gorgeous property, attentive and charming staff (especially Christopher), great breakfast and service
Stayed in December 2023
Reviewed: 28 December 2023
Amelia
United StatesEverything was on point
Excellent, convenient location.
Stayed in December 2023
Reviewed: 8 December 2023
Viktor
SwedenThe location is both a blessing and a curse. The street just outside is loud all night long, and during my stay there was a police parade practicing in the square at five in the morning. So don’t expect to get any sleep without earplugs. The sound isolation is minimal.
Comfortable bed, clean, friendly staff, very close to Plaza Mayor. Modern, big TV. Tasty breakfast.
Stayed in December 2023
Sao Paulo, Brazil
Coniston, Canada
Bibbona, Italy
Chester, USA
Hatch, USA
Venice, Italy
Sete Cidades, Portugal
Marloth Park, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content