Calle Los Angeles, 1265, Cusco, Peru
#89 of 291 hotels in Cusco
Guests' ChoiceBased on 43 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
7.7
Facilities
8.6
Staff
9.4
Value for money
9.0
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 11 September 2023
Louisa
United KingdomIt was up a hill & dogs were barking a lot on the roadside rooms
Hot water & breakfast
Stayed in July 2023
Reviewed: 2 September 2023
Alexis
PeruCold water
Breakfast
Stayed in September 2023
Reviewed: 29 August 2023
Galvis
ColombiaLocation is close to the city center but not in the best neighborhood of the town. Anyhow the price is worthy
The staff was very helpful and transparent in all the advices given. Veronica at the reception knows anything you need and is open to help with anything
Stayed in August 2023
Reviewed: 28 August 2023
Michael
CanadaThe location was very noisy at night, especially from dogs. Our room's window was perpendicular to another room's window which meant we could hear them talking late at night and their light came through to our room. I would recommend the hotel use thicker curtains to block the light from such rooms.
Freddy, Veronica and the rest of the staff were all wonderfully kind. The hotel was very clean, and beds were very comfortable.
Stayed in August 2023
Reviewed: 25 August 2023
Mahil
United StatesLimited English
Location Clean Good breakfast Good service
Stayed in August 2023
Reviewed: 24 August 2023
Victor
United StatesThe toilet need more cleaning because smelled to pee
Stayed in August 2023
Reviewed: 11 August 2023
Sam
CanadaOne window in the bedroom could not close. One night there were dogs barking outside the window all night and our sleep was very poor as a result.
The front desk was incredibly helpful in getting us familiar with Cusco and making sure we were prepared for our trip to Machu Pichu. Room was very nice and breakfast was good.
Stayed in July 2023
Reviewed: 9 July 2023
Louisa
United KingdomFairly standard in Cusco but you can hear dogs barking through the night.
Extremely helpful staff! Great hot water shower.
Stayed in June 2023
Reviewed: 4 July 2023
Karen
United StatesThe location was a challenge for me. Walking to old town was very hectic, I preferred to take a cab or Uber. The neighborhood is very loud, dogs bark all night and a few car alarms constantly go off. I did not sleep well.
This was an incredibly hospitable hotel. The owners are very prompt, responsive and kind. They take care to know what adventures you are going on and when you are returning (as a solo traveler, I like having someone watching out for me). Breakfast was good, fresh egg’s prepared! Would like fruit as an option.
Stayed in July 2023
Reviewed: 15 June 2023
Genevieve
CanadaThe owners were amazing. They were kind and genuinely interested, offered great tips, and went above and beyond to be helpful. I had a problem that was not related at all with the hotel, and yet they stepped in for me to help solve it. Also, the coffee they serve at breakfast is super good, and you can buy a bag of it freshly ground when you leave. It's their own coffee that they grow somewhere outside of Cusco. The hotel is modern, and even a bit chic, and is decorated in the local fashion - lovely!
Stayed in June 2023
Reviewed: 1 June 2023
Miglena_
BulgariaLack of coffee during all the day - only for breakfast but we missed it due to all trips we did.
Staff was very helpful and kind, so kind! Thank you Veronica and Freddy for all you did for us! Room is simple decorated, every day cleaning and towel changes. Breakfast is basic, but enough for a good start of day - eggs, ham, cheese, bread, fresh juice. If you are not able to have it at the hotel (as all daily trips in Cusco start at 3-4 am) you will get breakfast box. 24 hours you can have tea in the breakfast area. You can book different daily trips through the hotel, rely on staff' recommendation and you won't wrong!
Stayed in May 2023
Reviewed: 26 November 2022
James
United Kingdomeverything was great!! Excellent staff, great coffee at breakfast and very comfortable room! highly recommended
Stayed in November 2022
Reviewed: 24 November 2022
Belgi̇nakyuz
Turkeyanything
Staff were very helpful Thanks for everything Dear Şhırley
Stayed in October 2022
Reviewed: 22 November 2022
Lena
Turkeywooden floor, orthopedic pillows, very helpful staff and responsive and caring hostess! hot water. and they provide hair dryer and heater
Stayed in November 2022
Reviewed: 20 November 2022
Jess
United KingdomNothing!
The staff were so friendly and nothing was too much trouble - they also really helped us with altitude sickness and were so kind. The beds were SO comfy and everything was spotless, can’t believe the price. Amazing hotel :)
Stayed in November 2022
Reviewed: 17 November 2022
Jakub
PolandThe staff is amazing and very helpful. The breakfast is tasty and if you need to leave early you can get a package to the bus. Rooms are comfortable and really clean. We really enjoyed a stay in this hotel!
Stayed in November 2022
Reviewed: 14 November 2022
Valeria
Chilethe property is a bit farder than others places from the main square but only like 20 min walking, still okay
the property very clean, good beds, the people very very nice and kind, delicious breakfast
Stayed in November 2022
Reviewed: 1 June 2024
Charles
CanadaThe wifi utterly sucked. It went on and off all the time and even when it was on, it was hard to watch more than 5 seconds without lagging. They redid a room on the floor above us. For 4 days in a row, from 8am to 4-5pm, there was hammer and grinder noises. It was unreal, especially the first two days that we spent almost all day in the room because of the altitude sickness. It was about 20-22 minutes from the historical center by walk. I would probably spend a little more to have better accomodations next time and be nearer the historical center.
It was a beautiful hotel, the room and the bathroom were nice and had a lot of room. The bed was comfortable.
Stayed in May 2024
Reviewed: 31 October 2023
Leonardo
BrazilBreakfast is VERY LIMITED. You can only have 01 (one) scrambled egg per person. any extra will be denied or charged extra. 2 options of bread. 2 Juices. Coffe, tea, butter or jelly. Banana or papaya. The booked room was for 4 people and we were in 4, but could barely fit 3. They never gave us supplies for 4 people. We also had to request extra towels. Definitely not worth it. When asked, they said they couldn't fit 4 people and that was the best they could do. We had 3 medium-sized beds for 4 men to share for 5 nights. Toilet paper is so bad it felt like sandpaper. There were men at work for some kind of an ongoing new flor construction which created some disturbance- no prior warning was given. Location is a good 15-20 min walk from city center- which might not look like much, but remember you're at 3k altitude. Uber and taxis will be a must.
room was clean.
Stayed in October 2023
Reviewed: 10 October 2023
Sheng-chi
JapanThere's certain distance from the city center, taking taxi / Uber to travel would be fine but would not recommend to walk back during night time
The employees are very friendly and provide necessary support. We are able to leave our luggage earlier and check in later which is extremely helpful
Stayed in September 2023
Reviewed: 22 September 2023
Carmen
United StatesThe property is ugly. They have a construction and I can’t sleep. I paid for one type of room and I received other room. Downgrade. I never stayed again in this hotel.
I don’t like nothing
Stayed in September 2023
Reviewed: 18 September 2023
Clark
Puerto RicoThe hotel is about a 20 minute walk from central plaza or you can catch one of the 1000s of taxis that pass everyday. In this area are VERY many hostels but this is hotel. It is under construction (pic attached) and workers are continuous banging, grinding ALL day, EVERY day. Hotel canceled my Booking.com reservation but then manager let me know he will let me pay him directly cause Booking charges him 22%. WTF? Description days sound proof room with view of court yard. 😂 Court yard is 8' x 8' opening in center of building so you can hear construction better. Weird place...
Room was clean
Stayed in August 2023
Reviewed: 28 August 2023
Samanta
BrazilLocation is not good.
The staff is awesome. The comfort is related to what you pay. The shower is hot and nice.
Stayed in August 2023
Reviewed: 8 May 2023
Roberto
BrazilThe location is bad. It's near a market that you have to cross to reach the landmarks so it's a terrible thing to do.
Once more, the staff. The manager was really sweet and so nice.
Stayed in May 2023
Showing 1 – 25
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