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  5. Reviews of Hotel Las Quenas

Reviews of Hotel Las Quenas 3 stars

Calle Los Angeles, 1265, Cusco, Peru

#82 of 288 hotels in Cusco

Guests' Choice

Review score

Based on 42 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    7.8

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 24 October 2023

    10
    Short and Sweet stay
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights

    Amazing hotel to stay and absolutely value for money. The location is amazing, close to San Pedro Railway station! Highly recommend this place to all kinds of travellers Solo/Couple or families! The Staff is very friendly !

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Clean, comfortable & hot water
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was up a hill & dogs were barking a lot on the roadside rooms

    Hot water & breakfast

    Stayed in July 2023

  • Reviewed: 2 September 2023

    8.0
    Buena estancia
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cold water

    Breakfast

    Stayed in September 2023

  • Reviewed: 29 August 2023

    9.0
    Great deal and amazing staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is close to the city center but not in the best neighborhood of the town. Anyhow the price is worthy

    The staff was very helpful and transparent in all the advices given. Veronica at the reception knows anything you need and is open to help with anything

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Very nice place, wonderful staff, earplugs recommended.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was very noisy at night, especially from dogs. Our room's window was perpendicular to another room's window which meant we could hear them talking late at night and their light came through to our room. I would recommend the hotel use thicker curtains to block the light from such rooms.

    Freddy, Veronica and the rest of the staff were all wonderfully kind. The hotel was very clean, and beds were very comfortable.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Limited English

    Location Clean Good breakfast Good service

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    The hotel was nice!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet need more cleaning because smelled to pee

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One window in the bedroom could not close. One night there were dogs barking outside the window all night and our sleep was very poor as a result.

    The front desk was incredibly helpful in getting us familiar with Cusco and making sure we were prepared for our trip to Machu Pichu. Room was very nice and breakfast was good.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Lovely hotel with lovely staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fairly standard in Cusco but you can hear dogs barking through the night.

    Extremely helpful staff! Great hot water shower.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    8.0
    Comfortable and clean option
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The location was a challenge for me. Walking to old town was very hectic, I preferred to take a cab or Uber. The neighborhood is very loud, dogs bark all night and a few car alarms constantly go off. I did not sleep well.

    This was an incredibly hospitable hotel. The owners are very prompt, responsive and kind. They take care to know what adventures you are going on and when you are returning (as a solo traveler, I like having someone watching out for me). Breakfast was good, fresh egg’s prepared! Would like fruit as an option.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    The owners were amazing. They were kind and genuinely interested, offered great tips, and went above and beyond to be helpful. I had a problem that was not related at all with the hotel, and yet they stepped in for me to help solve it. Also, the coffee they serve at breakfast is super good, and you can buy a bag of it freshly ground when you leave. It's their own coffee that they grow somewhere outside of Cusco. The hotel is modern, and even a bit chic, and is decorated in the local fashion - lovely!

    Stayed in June 2023

  • Reviewed: 26 November 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was great!! Excellent staff, great coffee at breakfast and very comfortable room! highly recommended

    Stayed in November 2022

  • Reviewed: 24 November 2022

    8.0
    perfect
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    anything

    Staff were very helpful Thanks for everything Dear Şhırley

    Stayed in October 2022

  • Reviewed: 22 November 2022

    10
    very nice place! and beautiful hostess. for sure I will come back here
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    wooden floor, orthopedic pillows, very helpful staff and responsive and caring hostess! hot water. and they provide hair dryer and heater

    Stayed in November 2022

  • Reviewed: 20 November 2022

    10
    Lovely hotel with fantastic staff!!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The staff were so friendly and nothing was too much trouble - they also really helped us with altitude sickness and were so kind. The beds were SO comfy and everything was spotless, can’t believe the price. Amazing hotel :)

    Stayed in November 2022

  • Reviewed: 17 November 2022

    10
    Great place to stay in Cusco. Staff are lovely!
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The staff is amazing and very helpful. The breakfast is tasty and if you need to leave early you can get a package to the bus. Rooms are comfortable and really clean. We really enjoyed a stay in this hotel!

    Stayed in November 2022

  • Reviewed: 14 November 2022

    10
    if you are looking a place to relax and enjoy your time of holidays, this one is the place. the people who work there ma
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the property is a bit farder than others places from the main square but only like 20 min walking, still okay

    the property very clean, good beds, the people very very nice and kind, delicious breakfast

    Stayed in November 2022

  • Reviewed: 31 October 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights

    Breakfast is VERY LIMITED. You can only have 01 (one) scrambled egg per person. any extra will be denied or charged extra. 2 options of bread. 2 Juices. Coffe, tea, butter or jelly. Banana or papaya. The booked room was for 4 people and we were in 4, but could barely fit 3. They never gave us supplies for 4 people. We also had to request extra towels. Definitely not worth it. When asked, they said they couldn't fit 4 people and that was the best they could do. We had 3 medium-sized beds for 4 men to share for 5 nights. Toilet paper is so bad it felt like sandpaper. There were men at work for some kind of an ongoing new flor construction which created some disturbance- no prior warning was given. Location is a good 15-20 min walk from city center- which might not look like much, but remember you're at 3k altitude. Uber and taxis will be a must.

    room was clean.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    overall worth of the price paid
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    There's certain distance from the city center, taking taxi / Uber to travel would be fine but would not recommend to walk back during night time

    The employees are very friendly and provide necessary support. We are able to leave our luggage earlier and check in later which is extremely helpful

    Stayed in September 2023

  • Reviewed: 22 September 2023

    1.0
    Horrible
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The property is ugly. They have a construction and I can’t sleep. I paid for one type of room and I received other room. Downgrade. I never stayed again in this hotel.

    I don’t like nothing

    Stayed in September 2023

  • Reviewed: 18 September 2023

    1.0
    Under construction with lots of loud noise from floors above.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is about a 20 minute walk from central plaza or you can catch one of the 1000s of taxis that pass everyday. In this area are VERY many hostels but this is hotel. It is under construction (pic attached) and workers are continuous banging, grinding ALL day, EVERY day. Hotel canceled my Booking.com reservation but then manager let me know he will let me pay him directly cause Booking charges him 22%. WTF? Description days sound proof room with view of court yard. 😂 Court yard is 8' x 8' opening in center of building so you can hear construction better. Weird place...

    Room was clean

    Stayed in August 2023

  • Reviewed: 28 August 2023

    7.0
    Good!!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Location is not good.

    The staff is awesome. The comfort is related to what you pay. The shower is hot and nice.

    Stayed in August 2023

  • Reviewed: 8 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location is bad. It's near a market that you have to cross to reach the landmarks so it's a terrible thing to do.

    Once more, the staff. The manager was really sweet and so nice.

    Stayed in May 2023

  • Reviewed: 15 January 2023

    7.0
    Fine, good value but could be much better with a few adjustments
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The duvet was dirty and the room light flashed all through the night which was dreadful for my migraines. Location not very central but it is a good price for Cusco so you would expect that.

    Big bed, lovely staff, good breakfast

    Stayed in January 2023

Showing 1 – 25

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