The location was stunning, the hotel was very well appointed, and the staff were attentive. When we needed to change our booking (through Booking.com), the front desk manager was extremely helpful.

Stayed in April 2024

Portions in the restaurant are huge ( after starter your done) the altitude makes energetic endeavors very hard

amazing breakfast nice personal views of the lake are great parking on the premises complete restaurant

Stayed in April 2024

Very comfortable and serene& beautiful view of Lake Titicaca.

Stayed in April 2024

Heater in the room a little noisy and a room a little bit small.

Excellent service in the restaurant & delicious local cuisine. Stunning views from our room of the lake Titicaca. Very helpful with oxygen for altitude sickness; great steam room.

Stayed in April 2024

The hotel staff were super helpful, friendly and listened to what you needed and assisted going above and beyond. The room was immaculately clean , spacious and the view of the lake was stunning. Breakfast had options for any dietary needs and fresh produce, a beautiful fresh breakfast . Option to take away a coffee with you too. I had lunch at the hotel again the food was fresh and delicious. The hotel is quiet and peaceful . The busiest time is early breakfast as everybody heads off on their daily tours/trips which the hotel accommodates and manages well seamlessly. The location is away from busy Puno so a 5 minute taxi ride into the port or pick up from your tour agency can be arranged. The hotel is on an island of its own and has a walk which you can do around the hotel by the lake which is tranquil and peaceful which can be a short length of time or longer if you take in the views. If your heading into Puno for Lake Titicaca then this is the idealistic place to stay overlooking the lake.

Stayed in April 2024

slow service in the bar

room had beautiful views of Lake Titicaca. Bountiful breakfast

Stayed in April 2024

Taxi to city is too expensive. Try indrive to save your wallet.

View is fantastic

Stayed in April 2024

It is a very good hotel as it is better to stay outside of the city and have beautiful views on the lake. However, it is a bit old style hotel, 5 stars old style too:), the airco does not work properly, the restaurant is overpriced ( but the food is good), the sauna and fitness part need some upgrade. Prices of the hotel agency high . Better book taxis and trips in the city. Overall good hotel.

Great view on the lake! Nice breakfast! The room correct. I believe the best place you can stay in Puno.

Stayed in April 2024

Excellent View, very comfortable bed and pillow options, nice surroundings for walk and relaxation.

Stayed in March 2024

Amazing location. Great walk around the island. Located a bit isolated from the city on a island

Stayed in March 2024

Hotel is old , WC is tiny ! , équipement Dates in analogique time. Hard to charge MP . The réceptionniste need approve .

Location , view , breakfast , personnel in restaurant is top. Quite place to admire lake titicaca

Stayed in March 2024

The hallways were a bit old and some aspects of the room were old/didn’t work (curtains).

Beautiful property and staff were great!

Stayed in February 2024

view room breakfast

Stayed in February 2024

Slightly old property At the edge of town

Beautiful view of Lake Titicaca In the middle of an island with lots of bird viewing opportunities, there are resident flock of llama too Comfortable rooms - large bed

Stayed in February 2024

The breakfast is normally excellent but it was a little disappointing on our last stay. Maybe because there weren’t many guests staying?

This is the third time we have stayed here, it’s simply the best! The staff are amazing and the views are wonderful.

Stayed in January 2024

Excellent attention at the reception

Stayed in January 2024

The hotel boasted an excellent location, offering breathtaking views, especially during dawn. The breakfast was superb, featuring a table with gluten-free options, and the service was commendable.

Stayed in January 2024

Massage was not good, the lunch and food was not great (apart from the chicken soup)

Nice breakfast, big beds and comfortable, 15 min free oxygen, nice view, really friendly and helpful waiters

Stayed in December 2023

Staff at the restaurant was very nice but the food/cuisine could be improved.

The view, the location, the staff, the rooms and the building overall were all amazing. Very very comfortable. Perfect temperature. One of my favorite hotels in my whole stay in Peru.

Stayed in December 2023

The hotel is a bit worn out, avoid the restaurant (we got food poisoning :-() There was a very loud party going on downstairs but only til like 8pm.

Nice view and solid gym! Helpful team and a good doggy bag as we couldn’t make it to the breakfast. Comfortable beds and clean rooms.

Stayed in December 2023

A bit dated

Well-run, attentive staff, great views, great breakfasts

Stayed in November 2023

Trips are very expensive compared to prices in town. Issue with the mini bar not being full on arrival and then being charged for missing items, however this was addressed very quickly and efficiently by the receptionist.

Lovely hotel with outstanding views. The location just outside Puno was great, only a short inexpensive taxi ride into town. We spent a night on the uros islands in a homestay prior to our stay here and the hotel is right next to the port used for the pick up and drop off. Breakfast at this hotel is outstanding, best in our month in Peru. Loved the jacuzzi in the spa area. Staff were very helpful and service was excellent. Overall a great 5 star stay.

Stayed in November 2023

Everything! 🌞 Especially restaurant 💪

Stayed in November 2023

The spa could’ve been a bit improved. It looks very empty.

Beautiful surroundings. Loved that the alpacas were just walking around the island on their own. Many activities to do.

Stayed in September 2023